Customer reviews from cuisinart.com
Cuisinart - 14-Cup Coffee Maker with Water Filtration - Black Stainless Steel
Average customer rating
4.6
(4,713 Reviews)
Rating breakdown 4,713 reviews
5 Stars
3,460
4 Stars
800
3 Stars
233
2 Stars
107
1 Star
113
92%of customers recommend this product.
(
3,538 out of
3,842)
Customer Reviews for Cuisinart - 14-Cup Coffee Maker with Water Filtration - Black Stainless Steel
Posted by: Widoemaker
Gender:Male
Verified Purchase:Yes
I've owned many coffee makers in my 77 years but the last 6 have all been Cuisinart. They're quality and built to last. This latest machine is a 14 cup, all the others were 12 cup and just wonderful. We have all 6 still working great at various locations enjoying best tasting coffee wherever we are. We TRUST Cuisinart.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Customer Rating
3
Pouring that coffee over me
on November 29, 2025
Posted by: M.H.W.
Gender:Female
I own 2 cuisines coffee makers including this one. I can’t emphasize how angry the coffee pot makes me. Every time I pour from it, it drips down the side into a puddle on my counter. Filling the coffee pot with water-puddle. Filling my mug with coffee-puddle. I’ve come to only pouring from the pot over the sink. A coffee maker does 2 things, make the coffee and pour the coffee. Please for the love of coffee fix the spout.
Response from cuisinart.comBy Cuisinart, December 1, 2025
We’re truly sorry for the frustration this carafe has caused—pouring should be effortless, not messy or inconvenient. We genuinely appreciate you taking the time to share such detailed feedback, as comments like yours help guide improvements to future designs. Thank you for letting us know about your experience.
Written by a customer while visiting cuisinart.com
Posted by: 64Carol
Gender:Female
Verified Purchase:Yes
For 13 years we have purchased this coffee maker 3 time. The first one lasted 5 years. Now we have 2 that work great! They are programable & you can set the temperature of the coffee. We won't change! We like it hot.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Aeddy
Gender:Male
Verified Purchase:Yes
The coffee pot makes a delicious cup of coffee.
But the heat plate is scuffing already not even a month old. Don't believe that's right?
Other than that its perfect.
But the heat plate is scuffing already not even a month old. Don't believe that's right?
Other than that its perfect.
No, I would not recommend this to a friend.
Written by a customer while visiting cuisinart.com
Posted by: Chief G
Gender:Male
Verified Purchase:Yes
Purchased to replace our 10 year old Cuisinart that finally gave up after faithful service all these years. 3 weeks in, we love it....same controls and features so no getting used to a different operation. If it's not broke...don't attempt to fix it for the sake of change....it works and doesn't need bells and whistles. Looking forward to many good years.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: RealtorJ
Verified Purchase:Yes
This is another purchase of the same item that I have bought 2 other times. We love this coffee pot. Will not have any other make.
Written by a customer while visiting cuisinart.com
Posted by: Java hound
Gender:Female
Verified Purchase:Yes
Great coffeemaker. I love that it has the charcoal filter to improve the flavor of the coffee.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: David in Delaware
Verified Purchase:Yes
The coffee maker is fine, but the lid (water dispensing lid) does not open far enough to pour all the water in the pot into the water reservoir. I either have to leave 2 or 3 tablespoons of water in the pot or raise it up above the lid to have room to pour out the last of the water. I did not have this problem with my 12-cup Cuisinart, which I replaced with this 14 -cup machine.
Response from cuisinart.comBy Cuisinart, December 5, 2025
Thank you for taking the time to share your feedback. We’re truly sorry to hear about your experience, and we want you to know that we genuinely value your review. Your input is incredibly important to us, and we take all customer feedback seriously as we work to improve our products and overall experience. Please know that your comments will be shared with our team and used to help guide future product development. We appreciate you giving us the opportunity to do better.
Written by a customer while visiting cuisinart.com