I bought this over 2 years ago, because you can control the brew strength and the hot plate strength. Plus, it's good looking. But, I had to ask for replacements TWICE, for the same reason: The coating on the hot plate breaks down and flakes off. I recently received my third coffeemaker, and it has a different problem: The plastic insert cone & carafe lid don't fit properly. Cuisinart is sending replacements. It's a good thing this came with a 3 year warranty. I also purchased Square Trade. We'll see. But, I just don't think the quality control is very good at all.
Bought his to replace the cheap B&D unit we've had. Plastic can only take heat so long before warping and causing issues. Decided to invest in quality and longevity. This machine has been flawless, looks great, and our coffee even tastes better. May be because of the gold screen filter instead of paper but we've found that same amount we use to use for 12 cups now makes 14 better tasting cups! Can not say one negative thing about this coffee maker!
I have been a cuisnart user for years. We thought we would upgrade this time. Took this one back and bought the old reliable 12 cup we have used for years. It is what I will stick with.