Customer reviews from cuisinart.com
Cuisinart - 14-Cup Coffee Maker with Water Filtration - Black Stainless Steel
Average customer rating
4.6
(4,713 Reviews)
Rating breakdown 4,713 reviews
5 Stars
3,460
4 Stars
800
3 Stars
233
2 Stars
107
1 Star
113
92%of customers recommend this product.
(
3,538 out of
3,842)
Customer Reviews for Cuisinart - 14-Cup Coffee Maker with Water Filtration - Black Stainless Steel
Posted by: Jason O
from Carmel, IN
Gender:Male
Verified Purchase:Yes
The internal clock runs too fast making it impossible to set a correct time for the coffee maker to run. We tried two different units, exchanging the first for the second when we thought it might be a problem with just the single unit. But alas, both units suffered the same problem. Very disappointed
No, I would not recommend this to a friend.
Written by a customer while visiting cuisinart.com
Posted by: Nana 1498
from Indiana
Gender:Female
Verified Purchase:Yes
Would never purchase this coffee machine again. Coffee overruns into water supply making a mess.
No, I would not recommend this to a friend.
Written by a customer while visiting cuisinart.com
Posted by: Anonymous
from Bronx, NY
Gender:Female
Verified Purchase:Yes
I truly loved this coffee pot. Everything about it. Taste of coffee especially. Until the unattached top came off while pouring. Burnt my hands and made a total mess. This is a hazard. Happened more than once. The top of the pot should be attached!
No, I would not recommend this to a friend.
Written by a customer while visiting cuisinart.com
Posted by: CupOfJoeVandal
from I-D-A-H-O
Gender:Male
Verified Purchase:Yes
Overall, very happy with the machine and it's functionality. Got it to replace an old Cuisinart.
Only thing I don't love is the vibrant blue lights.
Only thing I don't love is the vibrant blue lights.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Leon Katz
from Baltimore, MD and SW Harbor, ME
Verified Purchase:Yes
This is our fourth Cuisinart 14 cup coffee maker. Two in Maryland and two in Maine. I find that every time I fill our new coffee maker, for the past two months, about one or two tablespoons of water will drip on the counter and/or the side of the coffee maker. Some times when pouring the brewed coffee into a mug it will also drip a couple drops on the counter. Have not had this problem with the other units we own. Also, ironically, the carafe lid snaps on very tightly and is difficult to remove when finished.
Written by a customer while visiting cuisinart.com
Posted by: Salter
Gender:Male
Verified Purchase:Yes
Have a 12cup, the 3rd in 27 months, getting new one sent. Bottom is rushing out and want keep coffee warm. They say 3 yr warranty starts ffom original purchase. If new one want last, you better look at your manufacturing standards.
Written by a customer while visiting cuisinart.com
Posted by: Joe Chic
from New Jersey
Gender:Male
Verified Purchase:Yes
I’m on my third DCC-3200, 14 cup coffee maker. I purchased one and Cuisinart has replaced that one and two more because after using the units for about two or three weeks, the coffee basket overflows the filter and grinds flow into the carafe and the unit’s water reservoir, requiring a complete clean out and replacing the units water filter. Cuisinart says it’s a design issue with the filter basket holder, however, the last one they sent, repeated the same failure in u fee three weeks. I’ve had a DCC-3200 for about two years which worked flawlessly. We wore the graduations off of the carafe, the paint off the case and heating plate and the writing on the control panel but it still makes a great cup of coffee. I still use it every time the new ones fail. I swapped in the old carafe and filter basket and the same thing happens so I think that regardless of what they say, the issue has to be with the machine and not the basket holder. Looking for a replacement and still using the old one. Will call Cuisinart on Monday for a refund and a return label.
No, I would not recommend this to a friend.
Response from cuisinart.comBy Cuisinart, April 9, 2024
Hello- Thank you for taking the time to share your review with us and we are sorry you were less than satisfied with the Cuisinart Coffee Maker. We have taken note of the information you shared about the Cuisinart as we are always looking to make products that exceed expectations. We always appreciate our consumers reaching out to us about ways we can improve.
Written by a customer while visiting cuisinart.com
Posted by: Melanie L
from Michigan
Gender:Female
Verified Purchase:Yes
I have only used the coffemaker twice. The second time it created more steam than any coffee maker I have ever seen. Then the clean light came on after only two uses. I am returning the unit to the store I bought it from. I have had many cuisinart coffee makers and have never seen this issue before.
No, I would not recommend this to a friend.
Response from cuisinart.comBy Cuisinart, April 30, 2024
Hello- Thank you for taking the time to share your review with us about your Cuisinart. We have taken note of the information you shared about the unit as we are always looking to make products that exceed expectations. We always appreciate our consumers reaching out to us about ways we can improve.
Written by a customer while visiting cuisinart.com