Customer reviews from cuisinart.com
Cuisinart - 14-Cup Coffee Maker with Water Filtration - Black Stainless Steel
Average customer rating
4.6
(5,046 Reviews)
Rating breakdown 5,046 reviews
5 Stars
3,704
4 Stars
852
3 Stars
257
2 Stars
118
1 Star
115
92%of customers recommend this product.
(
3,776 out of
4,097)
Customer Reviews for Cuisinart - 14-Cup Coffee Maker with Water Filtration - Black Stainless Steel
Posted by: ckw1
Gender:Female
Verified Purchase:Yes
I used my coffee pot maybe five times and it quit working.
No, I would not recommend this to a friend.
Response from cuisinart.comBy cuisinart, October 7, 2025
Hello- \n\nWe are so sorry to hear about the trouble you’ve had with your coffeemaker. Cuisinart is committed to providing the highest quality products and consumer satisfaction. Please contact us at 1-800-726-0190 or via email to customerservice@cuisinart.com at your convenience and reference ticket number 8900389901. If you email us, please use the subject line ‘Cuisinart Review’. \n\nCuisinart Consumer Care Team
Written by a customer while visiting cuisinart.com
Customer Rating
4
Like the coffeemaker...the lights not so much
on October 8, 2025
Posted by: Lanalyn
Gender:Female
Verified Purchase:Yes
This pot replaced one that was five years old and had started leaking. The coffeemaker itself doesn't disappoint but the little row of lights indicating that it is on and in use is overkill to the point of being annoying. This is not a car. It's a coffeemaker. Nobody sees it but us, and an occasional guest or two. I used black electricians tape to cover all but one little light. The only reason we need any light at all is so we know if it automatically shuts itself off.
No, I would not recommend this to a friend.
Written by a customer while visiting cuisinart.com
Posted by: Anonymous
Gender:Male
Verified Purchase:Yes
Makes great, HOT coffee! Very pleased with the coffee maker!
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Cyn22
from RI
Gender:Female
Verified Purchase:Yes
I’ve had the old model of this for years. Have replaced it 3x in 10 years. Got my money worth. Bought this one and honestly gave it a 2 month whirl. The coffee tasted horrible. I believe that the water wasn’t getting hot enough. I took it back to bed bath and beyond and got the cheaper old model and it’s just amazing like I was used to hot coffee!!
No, I would not recommend this to a friend.
Written by a customer while visiting cuisinart.com
Posted by: parmajon
from Wyoming
Gender:Male
Verified Purchase:Yes
I've owned many automatic coffee makers, but this one tops them all. So many features that I actually use. Perfect brew each time.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Tsg1
from South Carolina
Gender:Female
Verified Purchase:Yes
Bought this coffeemaker 6 months ago and have enjoyed coffee more than ever! It is very easy to use and clean and also has a bold feature that I always use. Coffee is ready in about 10 minutes or so and stays warm up to 2 hours.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Wendy
from The Villages Florida
Gender:Female
Verified Purchase:Yes
So far we are very satisfied. We have always had a Bunn, but our daughter has a Cuisinart and we just thought we would give it a try.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Danasuz
from Scottsdale, Az
Gender:Female
Verified Purchase:Yes
Extremely pleased...coffee is perfect, hot and delicious! Love the features this pot offers, esp the tone whenever coffee is ready to be served! Great product!
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com