Customer reviews from cuisinart.com
Cuisinart - 14-Cup Coffee Maker with Water Filtration - Black Stainless Steel
Average customer rating
4.6
(5,342 Reviews)
Rating breakdown 5,342 reviews
5 Stars
3,924
4 Stars
893
3 Stars
279
2 Stars
125
1 Star
121
92%of customers recommend this product.
(
3,984 out of
4,324)
Customer Reviews for Cuisinart - 14-Cup Coffee Maker with Water Filtration - Black Stainless Steel
Posted by: KK Karen
Verified Purchase:Yes
I love this coffeemaker. It is easy to use and makes great coffee every time!
Written by a customer while visiting cuisinart.com
Posted by: Frank28
Gender:Male
Verified Purchase:Yes
The pot drips when pouring and an extra hour staying on would be nice
I would recommend this to a friend!
Response from cuisinart.comBy Cuisinart, January 29, 2026
We’re glad you’re using your Cuisinart product, but we’re sorry for the inconvenience with the pot dripping. The unit is designed to pour cleanly and shut off automatically for safety, but it shouldn’t cause ongoing frustration. Your feedback will be shared with our product team for future improvements. For guidance or support, please contact our Consumer Assistance team at 1-800-726-0190.
Written by a customer while visiting cuisinart.com
Posted by: Anonymous
Gender:Female
Verified Purchase:Yes
Easy to use, great flavor, overall A+. It was a gift and I’m grateful every, single morning. I really am enjoying the reusable filter.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: J Rod
Gender:Female
Verified Purchase:Yes
This coffee machine has been a life changer for our busy mornings. Being able to wake up with a fresh pot of coffee is only one of the great benefits of this machine. It’s easy to use, clean, and creates a delicious pot of coffee without the plastic taste some other machines leave.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Customer Rating
3
A little disappointed
on January 26, 2026
Posted by: Carole v
Gender:Female
I want to like this coffee maker.
It makes a good cup of coffee.
However I am concerned that the hot plate will not last. When I slide the glass carafe onto the hot plate it does not glide smoothly. There is some kind of white powder on it and it is now is on the bottom of the glass pot. It seems to be getting worse. I wonder if the glass carafe is a bit too larger for the hot plate/unit causing a “rubbing” ???
I purchased this coffee maker in September 2025. Cuisinart is a brand I trust, but I have lost confidence in this coffee maker.
It makes a good cup of coffee.
However I am concerned that the hot plate will not last. When I slide the glass carafe onto the hot plate it does not glide smoothly. There is some kind of white powder on it and it is now is on the bottom of the glass pot. It seems to be getting worse. I wonder if the glass carafe is a bit too larger for the hot plate/unit causing a “rubbing” ???
I purchased this coffee maker in September 2025. Cuisinart is a brand I trust, but I have lost confidence in this coffee maker.
No, I would not recommend this to a friend.
Response from cuisinart.comBy Cuisinart, January 29, 2026
Thank you for sharing your experience. It sounds like the hot plate may have some mineral buildup, which can leave residue and affect how the carafe slides. We recommend gently cleaning the hot plate with a damp cloth and a mild solution of vinegar and water to remove any buildup. If issues persist or you need further assistance, please contact our Consumer Assistance team at 1-800-726-0190—we’re happy to help restore your confidence in your Cuisinart.
Written by a customer while visiting cuisinart.com
Customer Rating
2
Bright Lights
on January 26, 2026
Posted by: Sunglasses Bill
Excellent coffee maker. Great controls on BOLD and temp of carafe. However the BRIGHT lights that stay on all night are like a 'night light' in my kitchen which is connected to the master bedroom here. Either add controls for brightness to dim them down, way down or use smaller lights. No one needs those bright lights on a coffee maker.
Response from cuisinart.comBy Cuisinart, January 29, 2026
Thank you for your feedback. We’re glad you’re enjoying the coffee maker and its BOLD and temperature controls. If you have any concerns or issues you can reach out to our Consumer Assistance Team at 1-800-726-0190.
Written by a customer while visiting cuisinart.com
Posted by: Tirado’s
Gender:Male
Verified Purchase:Yes
We have been through a few different coffee makers and brands in the last 5 years. By far the best and easiest coffee maker is this Cuisinart. It’s nice when you don’t have to worry if the coffee will be in the pot or over flowing. Peace of mind with great quality coffee is the best.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Brendan81
Gender:Male
Verified Purchase:Yes
Have been using it daily and I love how the coffee is very hot and strong and I can control everything easily. I have been drinking coffee everyday for decades and this is probably the best coffeemaker I've ever owned. It's very noticeably better than the cheaper one I just replaced. Very happy.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com