Customer reviews from cuisinart.com
Cuisinart - 14-Cup Coffee Maker with Water Filtration - Black Stainless Steel
Average customer rating
4.6
(5,230 Reviews)
Rating breakdown 5,230 reviews
5 Stars
3,847
4 Stars
875
3 Stars
267
2 Stars
122
1 Star
119
92%of customers recommend this product.
(
3,913 out of
4,246)
Customer Reviews for Cuisinart - 14-Cup Coffee Maker with Water Filtration - Black Stainless Steel
Posted by: Liz P. E.
from NJ
Gender:Female
Verified Purchase:Yes
This is a great coffee maker! It is fast, quiet, easy to use and to clean. It makes great coffee. It looks nice on the counter and is space efficient. It is the second Cuisinart one we’ve owned. The first lasted a very long time with heavy use. We replaced it with another brand and immediately realized the difference. We ditched that one and ordered another Cuinsinart. So Happy we did!
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Customer Rating
4
Good maker. Great for large batches. Good design.
on September 3, 2025
Posted by: Selectiveeye
Gender:Male
Verified Purchase:Yes
A decent coffee maker. Can make a lot of cups. Fairly fast. Great reusable filter. Easy to operate.
This is the second of this model we have owned. Replacement as our first one purchased 3 or 4 yrs ago started to leak and the warmer was rusting through.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: DJI*1
Gender:Female
Verified Purchase:Yes
Nice looking but has a horrible strong plastic smell that didn't go away even after running several pots of water thru it.
No, I would not recommend this to a friend.
Written by a customer while visiting cuisinart.com
Posted by: Chapin
Gender:Female
Verified Purchase:Yes
I have been purchasing this exact coffee maker for years and love it.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: RSmith
from Saratoga Springs, NY
Gender:Male
Verified Purchase:Yes
My 12-cup Cuisinart stopped working after a couple of years of making 6 cups per day and occasionally 10-12 when I had guests. So I decided to get the 14 cup Coffeemaker because I noticed when I wanted 12 cups the 12-cup Coffeemaker would allow the coffee in the hopper to overflow. However, I noticed that the hopper in the 14-cup Coffeemaker is really no bigger than the 12-cup's hopper.
You can't call it a 14-cup Coffeemaker if you can't make 14 cups! If you put in the correct amount of coffee using the scoop provided by Cuisinart the coffee overflows in the hopper and you get grounds in your coffee. If I want to make 14 cups when family or friends are visiting, which is often, then I have to make two pots. But wait a minute...I don't have two pots!
After years of buying Cuisinart products, I think you may have lost a loyal customer.
You can't call it a 14-cup Coffeemaker if you can't make 14 cups! If you put in the correct amount of coffee using the scoop provided by Cuisinart the coffee overflows in the hopper and you get grounds in your coffee. If I want to make 14 cups when family or friends are visiting, which is often, then I have to make two pots. But wait a minute...I don't have two pots!
After years of buying Cuisinart products, I think you may have lost a loyal customer.
No, I would not recommend this to a friend.
Written by a customer while visiting cuisinart.com
Posted by: Niece2
from Troy,al
Gender:Female
Verified Purchase:Yes
Don’t count on making 14 cups. If you put more than 12 in it, the reservoir spill over leaks. We replaced a previous 14 cup model that made 14 cups. Highly disappointed. We’ve had it a month and it’s about to be replaced.
No, I would not recommend this to a friend.
Written by a customer while visiting cuisinart.com
Posted by: Gami
Gender:Female
Verified Purchase:Yes
I ordered the coffee maker because my sister & brother- in- law had it. It is fine. My disappointment is that it is hard to program it to start the coffee. I have read the instructions & have watched youtube videos. I was able to program it 1 time but since the electricity blinked it off I have been unable to program it again. This has been frustrating. My Black & Decker was much easier to program.
Written by a customer while visiting cuisinart.com
Posted by: nattie23
Gender:Female
Verified Purchase:Yes
This coffee maker has a bright blue light that shows the time. This light is so bright that it is annoying, both day and night . It lights up the whole room it is in and does not dim for evening. Aside from this, the coffee maker has really not changed over the years. If you are a lover of Cuisinart products, this is for you
No, I would not recommend this to a friend.
Response from cuisinart.comBy Cuisinart, April 2, 2026
Thank you for taking the time to share your thoughts on this coffee maker. We’re sorry to hear the display light is brighter than expected—some customers find that repositioning the unit, using ambient lighting, or covering the display during nighttime hours can help if a dimming feature is not available on the model. Thank you for your feedback—it helps us continue making improvements for future models.
Written by a customer while visiting cuisinart.com