Customer reviews from cuisinart.com
Cuisinart - 14-Cup Coffee Maker with Water Filtration - Black Stainless Steel
Average customer rating
4.6
(5,230 Reviews)
Rating breakdown 5,230 reviews
5 Stars
3,847
4 Stars
875
3 Stars
267
2 Stars
122
1 Star
119
92%of customers recommend this product.
(
3,913 out of
4,246)
Customer Reviews for Cuisinart - 14-Cup Coffee Maker with Water Filtration - Black Stainless Steel
Posted by: M lord
Gender:Male
Verified Purchase:Yes
This is an excellent and reliable coffee brewer producing a great cup of coffee.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: T. Blumberg
Gender:Male
Verified Purchase:Yes
I like this coffee maker because it produces good coffee, is easy to use and easy to maintain. We have owned several models of Cuisinart coffee makers including one with a thermal carafe that was hard to maintain and a bit complicated to use. We finally decided that a glass carafe that sits on a heated pad is preferable (we don’t brew a full pot and drink coffee all day - we have 1-2 cup in the morning), and the initial brewed temperature is hotter resulting in better results. The conical filter also means using less coffee. It has fewer parts, so less to go wrong. And the configuration of the water head - like a shower, means a faster, more even brewing process.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: NikkiD33
Gender:Female
Verified Purchase:Yes
Disappointing coffee maker. It makes odd noises when brewing and often smells like it’s burning. The carafe leaks when you pour the coffee. Do not recommend.
No, I would not recommend this to a friend.
Response from cuisinart.comBy Cuisinart, April 13, 2026
Thank you for sharing your experience with the Coffeemaker Model DCC‑3200, and we’re sorry to hear about the concerns you encountered. Unusual noises or burning smells can sometimes occur if the unit needs descaling or if water levels are incorrect, and a leaking carafe may improve by ensuring the lid is properly aligned; our Consumer Assistance Center can help troubleshoot these issues in more detail. Please contact us at 1-800-726-0190 and reference Ticket #8900605029 so we can assist you further. Thank you for your feedback—it’s invaluable in helping us improve future models.
Written by a customer while visiting cuisinart.com
Customer Rating
2
Good coffee maker but can’t pour it in the cup
on April 24, 2026
Posted by: Aj Wilson
Gender:Male
Verified Purchase:Yes
Good coffee but decanter dribbles water and coffee
I would recommend this to a friend!
Response from cuisinart.comBy Cuisinart, April 27, 2026
Thank you for sharing your feedback on the 14 Cup Programmable Coffeemaker, and we’re glad to hear you’re enjoying the quality of the coffee. In some cases, ensuring the carafe lid is properly aligned and cleaning the pour spout can help reduce dripping during pouring. Our Consumer Assistance Center would be happy to assist further—please call 1-800-726-0190 and reference Ticket #8900631930 so we can help review your concern. We appreciate you taking the time to share your experience, as your feedback helps us improve future models.
Written by a customer while visiting cuisinart.com
Posted by: Dennis S
from Austin, Texas
Gender:Male
Verified Purchase:Yes
I purchased this coffeemaker after Christmas replacing a 12 cup Cuisinart coffeemaker. This coffeemaker makes an extreme amount of noise when brewing coffee. When pouring coffee from the 14 cup carafe when it is full, it is almost impossible to not have coffee spill onto the table unless it is poured EXTREMELY SLOWLY. The third problem is just like my previous 12 cup coffeemaker when opening the lid to remove the old filter, water pours out behind the coffeemaker onto the counter top. This last problem could be easily be remedied by the manufacturer by making the lip on the back of the coffeemaker a little deeper and have it go all the way across the back.
No, I would not recommend this to a friend.
Written by a customer while visiting cuisinart.com
Posted by: LaCosta
from Minnesota
Gender:Female
Verified Purchase:Yes
I am on my 3rd Cuisinart 14 cup coffeemaker, not because I have one in each of my vacation homes either. I love the capacity of this pot and the speed at which it delivers my morning cup. However, the way the condensation runs out the back of the maker every time I open the lid to refill the chamber is getting a little better each time I buy a new one. A small molding modification in the plastic that would force the condensation down into the chamber would solve this. Also, the pot has shorted out twice on me. Yes, smoke (no fire) to the point that I had to toss it out in a snow bank last winter. This happens after the brew cycle is complete and the maker is just heating.
No, I would not recommend this to a friend.
Written by a customer while visiting cuisinart.com
Customer Rating
1
Blue light disaster
on December 4, 2025
Posted by: Kall
Gender:Male
Makes good coffee however the blue light is a disaster. Blue lights are horrible for dark rooms, blinding as many know any color is better than blue, i will return this for that reason.
We've had a cuisinart coffee maker for years, it had a small red and green light which was perfect. This thing light up the room like a billboard blinding anyone walking into a dark room.
We've had a cuisinart coffee maker for years, it had a small red and green light which was perfect. This thing light up the room like a billboard blinding anyone walking into a dark room.
No, I would not recommend this to a friend.
Response from cuisinart.comBy Cuisinart, December 4, 2025
We’re sorry to hear about your experience and truly appreciate you sharing your feedback. Your satisfaction is very important to us, and we take all customer input seriously as we work to improve our products and services. Thank you for giving us the opportunity to do better.
Written by a customer while visiting cuisinart.com
Posted by: kmaxwell
from florida
Gender:Female
Verified Purchase:Yes
i find pouring the water into the tank a little awkward. After the coffee perks, the coffeemaker makes popping sounds and doesn't stop until it's turned off.
No, I would not recommend this to a friend.
Written by a customer while visiting cuisinart.com