Customer reviews from cuisinart.com
Cuisinart - 14-Cup Coffee Maker with Water Filtration - Black Stainless Steel
Average customer rating
4.6
(5,313 Reviews)
Rating breakdown 5,313 reviews
5 Stars
3,902
4 Stars
889
3 Stars
276
2 Stars
125
1 Star
121
92%of customers recommend this product.
(
3,964 out of
4,302)
Customer Reviews for Cuisinart - 14-Cup Coffee Maker with Water Filtration - Black Stainless Steel
Customer Rating
1
Bad out of the box
on February 20, 2026
Posted by: THOMAS LEBAR JR
Gender:Male
This would have been my second Cuisinart coffee maker. 1st was 12-cup 3400. Great until water wouldn't heat consistently to 195• + at grounds. It lasted almost 10 years.
Brand new 14-cup Perfect Temp cannot achieve 180• in/at grounds out of the box. Tried 5x even using 100• tap water.
Brand new 14-cup Perfect Temp cannot achieve 180• in/at grounds out of the box. Tried 5x even using 100• tap water.
No, I would not recommend this to a friend.
Response from cuisinart.comBy Cuisinart, February 20, 2026
We’re sorry to hear your new 14-cup Perfect Temp coffee maker isn’t reaching the expected brewing temperature. To help optimize performance, ensure the water reservoir is fully seated, the brew basket is properly positioned, and avoid overfilling, as these factors can affect heating. If the unit still does not reach the proper temperature, our team can review your coffee maker to confirm it’s functioning correctly. Please contact our Consumer Assistance Center at 1-800-726-0190 and reference ticket number 8900539849 for assistance.
Written by a customer while visiting cuisinart.com
Posted by: Unimpressed in Idaho
Gender:Female
Verified Purchase:Yes
My new 14 Cup Programable Cuisinart makes loud popping sounds when brewing. Not a pleasant sound to wake up to. The company tells me this is normal for this machine. Not impressed and wishing I had saved money with Mr Coffee or Black and Decker.
No, I would not recommend this to a friend.
Response from cuisinart.comBy Cuisinart, February 23, 2026
We’re sorry to hear that the popping sounds from your 14-Cup Programmable Cuisinart have been disruptive and understand how that can be frustrating. This sound can occur as water heats and moves through the machine, but we want to ensure your unit is operating properly. Please contact our Consumer Assistance Center at 1-800-726-0190 so we can review your unit and discuss any guidance or solutions. We appreciate your feedback and are committed to helping you get the best brewing experience.
Written by a customer while visiting cuisinart.com
Posted by: Anonymous
Gender:Female
Verified Purchase:Yes
"You cannot go wrong with this Cuisinart Coffee Maker! It brews up to 14 cups and allows you to customize the temperature, whether you prefer it ready-to-drink or piping hot. It’s stylish, self-cleaning, and highly recommended! 💯"
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Heather 76
Gender:Female
Verified Purchase:Yes
I love the size, design and performance of this coffee maker. This is the second I’ve had. I only replaced the first one because of one slight defect. The burner coating started peeling off after 3 years of use. It still worked, but I did not like the look of the burner. So that’s my only complaint. Gave the old one to a friend who also likes it a lot.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Anonymous
Verified Purchase:Yes
Coffee maker I rate 5 stars. The Carafe I rate 1 star The coffee maker is great, but carafe leaks out of the top black rim after a few weeks. I bought the same coffee maker in 2022 and the same thing happened. Leaky Carafe, same place. Great coffee maker.
Response from cuisinart.comBy Cuisinart, March 17, 2026
Thank you for your feedback and for your continued support of Cuisinart. We’re sorry to hear about the recurring issue with the carafe and understand how frustrating that can be. You may want to ensure the lid is securely tightened and properly aligned, as well as check for any buildup or residue around the rim that could affect the seal. If the issue persists, our team can provide additional troubleshooting or replacement options—please contact our Consumer Assistance Center at 1-800-726-0190 Ticket #8900564598 so we can assist you further.
Written by a customer while visiting cuisinart.com
Posted by: Andreacg
Gender:Female
Verified Purchase:Yes
Great! Easy to use and makes good coffee. Great purchase.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Sanfrantom
Gender:Male
Verified Purchase:Yes
The Cuisinart DCC-3200 is a beautiful coffee maker that’s easy to setup. Just read the easy to understand instructions manual that comes with it. It brews an excellent, hot cup of coffee whether it’s for 1 of up to 14. Each cup portion is just 5 ozs. (small cup) so keep that in mind. A full 14 cup pot will yield about 8-9 mug size servings. It takes a little longer to brew coffee in this machine which is a plus because the water is extracting all the oils and flavors from the grounds for a smooth, rich and satisfying cup of coffee. This is a quality built coffee machine that should last for years.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: IrisillaS
Verified Purchase:Yes
I received my new Cuisinart Coffee Maker in a timely manner, did the prep as instructed, filled it with water & plugged it in. When I came back into the kitchen, all the water had drained out of the tank, none went into the carafe. My long history with Cuisinart Coffee Maker's only seem to last less than a year. The burner usually starts getting tarnished and the Coffee brewing keeps getting longer and clogging up, even after very carefully measuring and doing my clean outs. I switched to a KitchenAid and hopefully my dollar goes further & can have an enjoyable cup of coffee now. Cuisinart it's time to step up!
Response from cuisinart.comBy Cuisinart, March 30, 2026
Thank you for sharing your experience, and we’re glad to hear your return process was hassle‑free. We’re sorry to hear about the water flow issue and long‑term performance concerns; issues like this can sometimes be related to reservoir seating, mineral buildup, or internal flow restrictions despite proper cleaning. Thank you for your feedback, as it helps us identify opportunities for improvements in future models.
Written by a customer while visiting cuisinart.com