Customer reviews from cuisinart.com
Cuisinart - 14-Cup Coffee Maker with Water Filtration - Black Stainless Steel
Average customer rating
4.6
(5,046 Reviews)
Rating breakdown 5,046 reviews
5 Stars
3,704
4 Stars
852
3 Stars
257
2 Stars
118
1 Star
115
92%of customers recommend this product.
(
3,776 out of
4,097)
Customer Reviews for Cuisinart - 14-Cup Coffee Maker with Water Filtration - Black Stainless Steel
Customer Rating
3
A little disappointed
on January 26, 2026
Posted by: Carole v
Gender:Female
I want to like this coffee maker.
It makes a good cup of coffee.
However I am concerned that the hot plate will not last. When I slide the glass carafe onto the hot plate it does not glide smoothly. There is some kind of white powder on it and it is now is on the bottom of the glass pot. It seems to be getting worse. I wonder if the glass carafe is a bit too larger for the hot plate/unit causing a “rubbing” ???
I purchased this coffee maker in September 2025. Cuisinart is a brand I trust, but I have lost confidence in this coffee maker.
It makes a good cup of coffee.
However I am concerned that the hot plate will not last. When I slide the glass carafe onto the hot plate it does not glide smoothly. There is some kind of white powder on it and it is now is on the bottom of the glass pot. It seems to be getting worse. I wonder if the glass carafe is a bit too larger for the hot plate/unit causing a “rubbing” ???
I purchased this coffee maker in September 2025. Cuisinart is a brand I trust, but I have lost confidence in this coffee maker.
No, I would not recommend this to a friend.
Response from cuisinart.comBy Cuisinart, January 29, 2026
Thank you for sharing your experience. It sounds like the hot plate may have some mineral buildup, which can leave residue and affect how the carafe slides. We recommend gently cleaning the hot plate with a damp cloth and a mild solution of vinegar and water to remove any buildup. If issues persist or you need further assistance, please contact our Consumer Assistance team at 1-800-726-0190—we’re happy to help restore your confidence in your Cuisinart.
Written by a customer while visiting cuisinart.com
Posted by: J Rod
Gender:Female
Verified Purchase:Yes
This coffee machine has been a life changer for our busy mornings. Being able to wake up with a fresh pot of coffee is only one of the great benefits of this machine. It’s easy to use, clean, and creates a delicious pot of coffee without the plastic taste some other machines leave.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Frank28
Gender:Male
Verified Purchase:Yes
The pot drips when pouring and an extra hour staying on would be nice
I would recommend this to a friend!
Response from cuisinart.comBy Cuisinart, January 29, 2026
We’re glad you’re using your Cuisinart product, but we’re sorry for the inconvenience with the pot dripping. The unit is designed to pour cleanly and shut off automatically for safety, but it shouldn’t cause ongoing frustration. Your feedback will be shared with our product team for future improvements. For guidance or support, please contact our Consumer Assistance team at 1-800-726-0190.
Written by a customer while visiting cuisinart.com
Customer Rating
5
De;icious Brew
on January 29, 2026
Posted by: RoseMary Downey
Gender:Female
We bought over a month ago and are VERY pleased. It is easy to use, brews a delicious cup of coffee and stays HOT. not lukewarm for over 2 hours.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Bill Si
Verified Purchase:Yes
This coffee maker is a valued addition to my kitchen and brews absolutely delicious coffee! Easy to clean and maintain, I only wish I had purchased it long ago.
Written by a customer while visiting cuisinart.com
Posted by: Kevin LC
Gender:Male
Verified Purchase:Yes
Great Coffee - easy to use. Glad that I selected this machine.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Craebanks
Gender:Female
Verified Purchase:Yes
I recently purchased Cuisinart 14 cup coffee maker. This is my second 14 cup machine and I’m very pleased with it. My last 6 pots have been Cuisinart pots and I’ve always loved them and have to admit I use them hard. I like being able to make 14 cups when I have company. the pot is used every day and we program it at night so it’s ready at 6:30am.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Anonymous
Gender:Male
Verified Purchase:Yes
It’s a work horse. My last one I probably brewed coffee 4000 times or more. It’s a pain pouring the water in the reservoir but other than that I love it!
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com