Customer reviews from cuisinart.com
Cuisinart - 14-Cup Coffee Maker with Water Filtration - Black Stainless Steel
Average customer rating
4.6
(5,342 Reviews)
Rating breakdown 5,342 reviews
5 Stars
3,924
4 Stars
893
3 Stars
279
2 Stars
125
1 Star
121
92%of customers recommend this product.
(
3,984 out of
4,324)
Customer Reviews for Cuisinart - 14-Cup Coffee Maker with Water Filtration - Black Stainless Steel
Customer Rating
2
Poor warranty service…maybe I did something incorr
on February 11, 2026
Posted by: Eduardo Zebra
Gender:Male
I have had so many Cuisinart products
But on the last one I received, I am having hard time getting it fixed
Ed L
But on the last one I received, I am having hard time getting it fixed
Ed L
No, I would not recommend this to a friend.
Response from cuisinart.comBy Cuisinart, February 12, 2026
Hi Ed, thank you for your continued loyalty to Cuisinart— we truly value customers like you who have trusted our products over the years. We’re sorry to hear you’re having difficulty getting your most recent product resolved, as that’s not the experience we want for you. Our team would appreciate the opportunity to review your case and help move things forward under ticket #8900523341. Please contact our Consumer Assistance Center at 1-800-726-0190 so we can provide the support you deserve.
Written by a customer while visiting cuisinart.com
Posted by: Suzanne West
Gender:Female
Verified Purchase:Yes
Great hot coffee. Not too happy with the pour spout on the carafe, the coffee spills on the counter and not completely in the cup. My family and I believe there's a defect in the design of the shape of the spout.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Beth B B
Gender:Female
Verified Purchase:Yes
Whenever I pour from the carafe, it leaks on my counters. When I add the water in the morning, it leaks. Whenever I pour a cup of coffee it leaks. Not sure why.- I've checked and rechecked the lid. Anyone else have this issue?
I would recommend this to a friend!
Response from cuisinart.comBy Cuisinart, February 10, 2026
We’re sorry to hear about the leaking issues with your carafe. Even when the lid appears properly seated, small misalignments or residual coffee grounds can prevent a full seal, so we recommend cleaning all parts thoroughly and ensuring the lid clicks firmly into place before pouring. If the problem persists, our Consumer Assistance Center can help troubleshoot further or review replacement options. Please contact us at 1-800-726-0190 and reference Ticket #8900521319 so we can assist.
Written by a customer while visiting cuisinart.com
Posted by: Mansr
Gender:Male
Verified Purchase:Yes
Excellent quality I can’t recommend this product enough
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Customer Rating
5
Great coffee maker
on February 10, 2026
Posted by: Cookie2
Gender:Female
Have had this maker for about 5 years. Easy to use. Coffee delicious every time
Just bought a replacement carafe due to breakage (my fault).
Just bought a replacement carafe due to breakage (my fault).
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Anonymous
Gender:Male
Verified Purchase:Yes
Makes great, HOT coffee! Very pleased with the coffee maker!
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: J Geyer
Verified Purchase:Yes
I like the options this model offered, setting like bold, set your keep warm temp and length of time the machine will continue to heat the coffee.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Anonymous
Gender:Male
Verified Purchase:Yes
It’s a work horse. My last one I probably brewed coffee 4000 times or more. It’s a pain pouring the water in the reservoir but other than that I love it!
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com