Customer reviews from cuisinart.com
Cuisinart - 14-Cup Coffee Maker with Water Filtration - Black Stainless Steel
Average customer rating
4.6
(4,740 Reviews)
Rating breakdown 4,740 reviews
5 Stars
3,484
4 Stars
803
3 Stars
233
2 Stars
107
1 Star
113
92%of customers recommend this product.
(
3,561 out of
3,865)
Customer Reviews for Cuisinart - 14-Cup Coffee Maker with Water Filtration - Black Stainless Steel
Posted by: Bobio
Verified Purchase:Yes
Its ok so far...The cord should be about 4 inches longer. I have to pull it out away cupboards and off to the side so i can open the top. Because if this i also can't pour all the water out of the carafe. If i had a space where there was nothing above it..i wouldnt have that problem..But like most people i put this on my counter top. So that isnt an option. I also would have made the lid on the carafe on a hinge..instead of taking on and off every time to add water , etc.. Still trying to find the right coffee to water ration for the best cup that i like for taste.. Love the looks of it, programming is pretty easy.
Written by a customer while visiting cuisinart.com
Posted by: Ed A.
Verified Purchase:Yes
Nice coffee maker, but doesn’t last long. The hot plate started rusting out within the first few months.
Written by a customer while visiting cuisinart.com
Posted by: Globug
from Orangevale, CA
Gender:Female
Verified Purchase:Yes
Horrible coffee maker for th money!! 15 minutes to brew 10 cups of coffee! I can't imaginee how long it would take to brew the full 14 cups... The sprayer inside to dispense the hot water, NEVER, NEVER, dries out...
No, I would not recommend this to a friend.
Written by a customer while visiting cuisinart.com
Posted by: B.A.A.
from Minneapolis, MN
Gender:Female
Verified Purchase:Yes
We used it for 3 days and the clean light came on. I contacted customer service who told me to descale the unit. I did the descaling and 4 days later the clean light came on again. We have been buying this coffee maker for years and haven’t had any problems. Now they are telling us it is okay to keep using it even though the clean light comes on every day.
No, I would not recommend this to a friend.
Written by a customer while visiting cuisinart.com
Customer Rating
1
Rusting heat plate! Finish flaking
on October 6, 2025
Posted by: M. Monnot
Gender:Female
This coffee maker was our second in 20 years. The first one lasted 15. The second one has started to rust on the heating plate in the last 3-4 years. The finish on that the coffee maker handle is also not holding up. I’m so disappointed. We were dedicated Cuisinart customers… now we are sad that the quality seems to have gone downhill.
No, I would not recommend this to a friend.
Response from cuisinart.comBy cuisinart, October 7, 2025
Hello- \n\nWe are so sorry to hear about the trouble you’ve had with your coffeemaker. Cuisinart is committed to providing the highest quality products and consumer satisfaction. Please contact us at 1-800-726-0190 or via email to customerservice@cuisinart.com at your convenience and reference ticket number 8900389989. If you email us, please use the subject line ‘Cuisinart Review’. \n\nCuisinart Consumer Care Team
Written by a customer while visiting cuisinart.com
Customer Rating
1
Blue light disaster
on December 4, 2025
Posted by: Kall
Gender:Male
Makes good coffee however the blue light is a disaster. Blue lights are horrible for dark rooms, blinding as many know any color is better than blue, i will return this for that reason.
We've had a cuisinart coffee maker for years, it had a small red and green light which was perfect. This thing light up the room like a billboard blinding anyone walking into a dark room.
We've had a cuisinart coffee maker for years, it had a small red and green light which was perfect. This thing light up the room like a billboard blinding anyone walking into a dark room.
No, I would not recommend this to a friend.
Response from cuisinart.comBy Cuisinart, December 4, 2025
We’re sorry to hear about your experience and truly appreciate you sharing your feedback. Your satisfaction is very important to us, and we take all customer input seriously as we work to improve our products and services. Thank you for giving us the opportunity to do better.
Written by a customer while visiting cuisinart.com
Posted by: Moneeq
from Menifee CA
Gender:Female
Verified Purchase:Yes
nice looking coffee maker, but coffee Does not stay hot and to pour the coffee it makes a mess cause you practically have to put the pot upside down to get all the coffee. Had to return it. And got another cuisinart
No, I would not recommend this to a friend.
Written by a customer while visiting cuisinart.com
Posted by: John7171
Verified Purchase:Yes
First unit clock ran fast. Returned and ordered replacement. Replacement unit also ran fast. Returned and bought another brand. You've got a problem!
No, I would not recommend this to a friend.
Written by a customer while visiting cuisinart.com