Customer reviews from cuisinart.com
Cuisinart - 14-Cup Coffee Maker with Water Filtration - Black Stainless Steel
Average customer rating
4.6 out of 5
4.6
(5,341 Reviews)
Open Ratings Snapshot
Rating breakdown 5,341 reviews
5 Stars
3,923
4 Stars
893
3 Stars
279
2 Stars
125
1 Star
121
92%of customers recommend this product. 
(
3,984 out of 4,324
)
Best Buy Privacy Policy
Customer Reviews for Cuisinart - 14-Cup Coffee Maker with Water Filtration - Black Stainless Steel
Customer Rating
4 out of 5
4
Egb1
on June 29, 2026
Posted by: Egb2026
Verified Purchase:Yes
Almost as good ad previous cusiunart coffee maker, prefer 1: cup over 14
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Customer Rating
5 out of 5
5
Would buy it again
on June 28, 2026
Posted by: Charlotte V
Gender:Female
Verified Purchase:Yes
Excellent coffeemaker. My second one (same model). The first one lasted almost 10 years.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Customer Rating
4 out of 5
4
Very Attractive Coffee Maker with One Flaw
on June 27, 2026
Posted by: Marsha C
Gender:Female
Verified Purchase:Yes
This coffee maker is an attractive addition to my kitchen. It makes great coffee and has nice features such as "bold" for flavor enhancement, and a water reservoir indicator, which is very useful. My previous Cuisinart coffee maker did not have that feature. I owned my previous Cuisinart coffee maker for over 10 years. It was a festive red color and provided many great cups of coffee. My current coffee maker is a classy silver color and brews fine coffee. However, the spout of the carafe is poorly designed. It's too wide and you have to really watch your aim when pouring or spills occur. Annoying, but not impossible with which to live.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Customer Rating
5 out of 5
5
Re: Brew
on June 26, 2026
Posted by: Anonymous
Gender:Male
Verified Purchase:Yes
As a previous Bunn owner, I am very satisfied with the Cuisnart brew. The Bunn brewed too fast for my whole bean grind and the Cuisnart is perfect. It still brews in a speedy pace and it's programmable which is a big plus as the Bunn coffeemakers are not and I own 2 of them. Needless to say, I'm all for Cuisnart!
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Customer Rating
5 out of 5
5
Bought the same Cuisinart again
on June 21, 2026
Posted by: **Cindy**
Gender:Female
Verified Purchase:Yes
Love the 3 year warranty on the Cuisinart programmable coffee maker. Our last exact model lasted 4 years. Happy Cuisinart kept this model as we do not like a built in grinder. Highly recommended
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Customer Rating
3 out of 5
3
COFFEE IS NOT HOT
on June 20, 2026
Posted by: David Leeman
Gender:Male
Verified Purchase:Yes
I am very disappointed in the temperature of the coffee after the brewing cycle has completed. The coffee is NOT very HOT at all. And the unit is set on high. I've put my cup directly under the drip while it's brewing, it's luke warm. The heating plate doesn't seem to make it any hotter.
No, I would not recommend this to a friend.
Response from cuisinart.comBy CuisinartJune 23, 2026
We’re sorry to hear your coffee is not reaching the temperature you expected and understand how disappointing that can be. For improved heat, we recommend preheating your mug with hot water and ensuring the carafe and warming plate are fully engaged and clean, as residue can affect heat transfer. Please contact our Consumer Assistance Center at 1-800-726-0190 and reference ticket #8901025215 so we can assist further. Thank you for your feedback—it helps us enhance performance and improve future models.
Written by a customer while visiting cuisinart.com
Customer Rating
5 out of 5
5
Bought same model again
on June 18, 2026
Posted by: Anonymous
Gender:Female
Verified Purchase:Yes
This is a replacement of the same model—Cuisinart products are usually reliable and long-lasting.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Customer Rating
5 out of 5
5
Out with the old, in with the new
on June 18, 2026
Posted by: Anonymous
Gender:Male
Verified Purchase:Yes
I’ve used Cuisinart products for many years. I needed to replace the “old” coffee maker after around 15 years. So, of course the newer model is much more tech forward than the old model! Love it!
Written by a customer while visiting cuisinart.com
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