Customer reviews from cuisinart.com
Cuisinart - 14-Cup Coffee Maker with Water Filtration - Black Stainless Steel
Average customer rating
4.6 out of 5
4.6
(4,713 Reviews)
Open Ratings Snapshot
Rating breakdown 4,713 reviews
5 Stars
3,460
4 Stars
800
3 Stars
233
2 Stars
107
1 Star
113
92%of customers recommend this product. 
(
3,538 out of 3,842
)
Best Buy Privacy Policy
Customer Reviews for Cuisinart - 14-Cup Coffee Maker with Water Filtration - Black Stainless Steel
Customer Rating
5 out of 5
5
Very Reliable
on November 27, 2025
Posted by: VictorH
Gender:Male
Verified Purchase:Yes
This is the 2nd one I bought in 15 years. It works great and very reliable. I decided to upgrade from a 12 cup to a 14 cup
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Customer Rating
3 out of 5
3
mixed emotions
on March 24, 2018
Posted by: bobbie
from klamath falls, oregon
Gender:Female
Verified Purchase:Yes
From day one this coffee maker has made a clunking noise while making coffee. We had the same model before and it started making this clunking sound so we cleaned it and it still made the same noise. We gave up on it a bought a new one. As stated the very first time we used it, it made the same sound as the old one. We do not know what to think. Any ideas? I started this after we bought a new house with marble counter tops. Our old house had tile counter tops. Could this be the problem? My ratings below would be entirely positive and high if it were not for this problem.
No, I would not recommend this to a friend.
Written by a customer while visiting cuisinart.com
Customer Rating
3 out of 5
3
Unhappy with rust like spots after only one month
on July 11, 2018
Posted by: Nomorestanless
from Pa
Gender:Female
Verified Purchase:Yes
I would not get stainless again, rust like spots after only one month
No, I would not recommend this to a friend.
Written by a customer while visiting cuisinart.com
Customer Rating
1 out of 5
1
Defective Coffeemaker
on November 2, 2018
Posted by: jennie 205
Gender:Female
Verified Purchase:Yes
Purchased this coffeemaker more than 2 years ago. Was replaced under warranty due to leaking water from bottom of coffeemaker. Six months later the replacement coffeemaker started leaking water from bottom of coffeemaker. Cuisinart replaced that one under warranty also. I am now on my third coffeemaker.
No, I would not recommend this to a friend.
Written by a customer while visiting cuisinart.com
Customer Rating
1 out of 5
1
14-cup Programmable Coffee Maker
on November 26, 2021
Posted by: Dog Lover in AR
Verified Purchase:Yes
Made a strange popping sound toward end of brew cycle, also when I tried the ‘brew pause’ feature, water and coffee leaked on the hot plate below. Returned this and bought a Hamilton Beach which I love !!
Written by a customer while visiting cuisinart.com
Customer Rating
3 out of 5
3
Better than most
on January 20, 2022
Posted by: LaurieN.
from Reston Va
Gender:Female
Verified Purchase:Yes
I have been buying same style of cuisinart coffee maker for many years. They still brew a great cup, but am concerned that quality (as measured by useful life) has gone down while prices continue to go up. This was a replacement for a prior version that was starting to have a lot of issues (e.g. protective coating on hot plate peeling off?). I probably should have checked warranty before buying a new one, but I didnt. New one, the pot leaks A LOT when pouring a cup..weird.
No, I would not recommend this to a friend.
Written by a customer while visiting cuisinart.com
Customer Rating
1 out of 5
1
don’t like it
on February 5, 2022
Posted by: Anonymous
from griffith indiana
Gender:Male
Verified Purchase:Yes
wife is super unhappy with this. we already bought a ninja coffee maker to replace it
No, I would not recommend this to a friend.
Written by a customer while visiting cuisinart.com
Customer Rating
1 out of 5
1
not happy
on July 25, 2022
Posted by: nunya again
Gender:Male
Verified Purchase:Yes
Always get coffee grounds in the carafe..............wouldn't buy this again
No, I would not recommend this to a friend.
Response from cuisinart.comBy CuisinartCustomer ServiceAugust 1, 2022
We apologize for the inconvenience. Please email MarketingCommunications@cuisinart.com so we can better assist you.
Written by a customer while visiting cuisinart.com
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