We upgraded from a 12 cup to 14 cup. We programed the coffee to startup at 6:30 am. We followed the instructions,and once we became accustomed to these settings, we are all set to enjoy our morning coffee!
This was a warranty replacement. The last one started leaking everywhere. Replacement was easy. Called customer service and they gave easy instructions for a complete replacement. Glad they stand behind their warranty. As far as this model, we use this heavily and it works great. Large capacity, makes great coffee.
This is by far my favorite coffee maker I have ever owned. I love the fact that it has a built-in filter for the water container area along with a high quality filter for the coffee so there's no need for paper filters. The coffee container itself is made of a very high quality glass that cleans up more easily. It seems to be stain resistant where as other glass containers have stained more easily and harder to keep clean. I love the bold flavor setting.
Consumer Reports gave this a 90 rating. I give it a 95. Great favorable coffee with great programmable options. The BOLD option makes the coffee taste even better.