Customer reviews from cuisinart.com
Cuisinart - 14-Cup Coffee Maker with Water Filtration - Black Stainless Steel
Average customer rating
4.6
(4,739 Reviews)
Rating breakdown 4,739 reviews
5 Stars
3,483
4 Stars
803
3 Stars
233
2 Stars
107
1 Star
113
92%of customers recommend this product.
(
3,560 out of
3,864)
Customer Reviews for Cuisinart - 14-Cup Coffee Maker with Water Filtration - Black Stainless Steel
Posted by: Lvr4Coffee
Verified Purchase:Yes
This Cuisinart coffee Maker is easy to use and makes a great cup of coffee. I especially like the setting up to 4 cups as I usually make coffee only for me.
Written by a customer while visiting cuisinart.com
Posted by: Cynthia McC
Gender:Female
Verified Purchase:Yes
This coffee maker has just enough features and works well. Should have purchased a Cuisinart the first time.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Jennifer AZ
Gender:Female
Verified Purchase:Yes
So far this coffee maker is living up to my expectations! Love the I can change the heat settings and program when needed.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Customer Rating
3
Worked great for 2 weeks until the pot exploded...
on October 25, 2025
Posted by: MelMoyers
Gender:Female
Verified Purchase:Yes
The coffee maker itself seems to work just fine. I have had this item for less than a month. A week ago, the brand new glass pot decided to break while the hot coffee was being brewed. Luckily no one was hurt and I was sent a replacement. I am watching the new one very carefully. It looked as if the glass actually melted.
No, I would not recommend this to a friend.
Written by a customer while visiting cuisinart.com
Posted by: Joe hook
Gender:Male
Verified Purchase:Yes
This coffee maker makes the best coffee ever! !!! I have one at each house.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Customer Rating
1
Disappointed
on November 6, 2025
Posted by: SusieQ89
Not even 2 years old and it smoked. Disappointed. Why oh why
Response from cuisinart.comBy Cuisinart, November 12, 2025
We’re very sorry to hear about the issue with your Cuisinart® 14-Cup Programmable Coffeemaker (DCC-3200NAS). Please discontinue use immediately for safety. For assistance with replacement options or troubleshooting, please call our Consumer Service Team at 1-800-726-0190 and reference ticket #8900423467. Thank you for letting us know about your experience — your feedback helps us continue to improve our products.
Written by a customer while visiting cuisinart.com
Posted by: Anonymous
Verified Purchase:Yes
Cuisinart used to mean quality you could trust. Not my experience recently. The hot plate on this coffee maker was defective. When I put carafe on the hot plate it did not slide in smoothly. After brewing there was a "powdery" residual left on the hot plate. It kept getting worse whenever the glass carafe was replaced and the hot plate looked scratched. After the 3rd try, I believed it would just keep getting more damaged. I returned product. Will not purchase Cuisinart again.
Response from cuisinart.comBy Cuisinart, November 12, 2025
We’re very sorry to hear about the issues you experienced with your Cuisinart® 14-Cup Programmable Coffeemaker (DCC-3200NAS) and we understand how frustrating this must have been. We appreciate you sharing your feedback, and we will pass your comments along to our product team as we continually work to improve our products.
Written by a customer while visiting cuisinart.com
Posted by: DJSinSLC
Gender:Male
Verified Purchase:Yes
This is the best coffee maker I have ever owned. Brews excellent coffee. Looks incredible. Does not drip a drip. Whats not to like.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com