Customer reviews from cuisinart.com
Cuisinart - 14-Cup Coffee Maker with Water Filtration - Black Stainless Steel
Average customer rating
4.6
(5,045 Reviews)
Rating breakdown 5,045 reviews
5 Stars
3,703
4 Stars
852
3 Stars
257
2 Stars
118
1 Star
115
92%of customers recommend this product.
(
3,775 out of
4,096)
Customer Reviews for Cuisinart - 14-Cup Coffee Maker with Water Filtration - Black Stainless Steel
Posted by: DJ in CA
Gender:Female
Verified Purchase:Yes
I really like this coffeemaker, it makes very good coffee and I would give it 5 stars, but there are 2 things I have issues with. First, the opening to pour water in is not large enough or positioned well. Second, the carafe design with the plastic rim traps liquid in the carafe (water or coffee).
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: DRabold
Gender:Female
Verified Purchase:Yes
Makes great coffee . This is my 3rd one. I always buy this one . Highly recommend.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Customer Rating
5
Reliable coffee maker for good hot coffee.
on September 26, 2025
Posted by: Michael - Atlanta, GA
Gender:Male
Verified Purchase:Yes
I am on my third Cuisinart Coffeemaker, albeit this is over the course of about 20 years. My first two were 12 cups, and this machine seems similar. Gone is the basic metal switch and knobs for the interface, this machine has a simple layout with buttons and an easier to read display. I still have cleaner water with the charcoal filter in the machine, brew strength selector, setting for smaller 1-4 cup brews, and temperature selections for the burner.
The coffeemaker has some new features that are improvements to my older machine
- I can turn off the beeps that signal the end of the brew!
- There is a clear plastic window on the side of the machine where the water compartment is. This makes things much easier to gauge how much water I've poured in.
- I also see that the water is dispensed in to the coffee grounds in a wider "Shower head" giving the coffee a more even and thorough dousing of hot water on to the coffee grounds in the filter .
- I can turn off the beeps that signal the end of the brew!
- There is a clear plastic window on the side of the machine where the water compartment is. This makes things much easier to gauge how much water I've poured in.
- I also see that the water is dispensed in to the coffee grounds in a wider "Shower head" giving the coffee a more even and thorough dousing of hot water on to the coffee grounds in the filter .
I am glad the 14 cup maker continues to have a simple look, intuitive user interface, and perfectly hot coffee. I look forward to many more pots of coffee with this machine.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Anonymous
Verified Purchase:Yes
We've had several Cuisinart coffeemakers over the years and finally bought this new model. It is very easy to operate and has the familiarity of the previous models. No problems at all and makes great coffee!
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Jane ES
Gender:Female
Verified Purchase:Yes
Excellent coffee maker… great taste…. Quick to brew.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Craig J
Verified Purchase:Yes
I bought this coffee maker to replace my previous Cuisinart that finally stopped working after years of faithful service. I don't like the lid on the carafe of the new coffee maker. It leaks every time I fill the reservoir and it can't be easily tipped back for filling. This is an annoying change from the previous model.
Response from cuisinart.comBy cuisinart, October 7, 2025
Hello- \n\nWe are so sorry to hear about the trouble you’ve had with your coffeemaker. Cuisinart is committed to providing the highest quality products and consumer satisfaction. Please contact us at 1-800-726-0190 or via email to customerservice@cuisinart.com at your convenience and reference ticket number 8900389908. If you email us, please use the subject line ‘Cuisinart Review’. \n\nCuisinart Consumer Care Team
Written by a customer while visiting cuisinart.com
Posted by: Lvr4Coffee
Verified Purchase:Yes
This Cuisinart coffee Maker is easy to use and makes a great cup of coffee. I especially like the setting up to 4 cups as I usually make coffee only for me.
Written by a customer while visiting cuisinart.com
Posted by: Cynthia McC
Gender:Female
Verified Purchase:Yes
This coffee maker has just enough features and works well. Should have purchased a Cuisinart the first time.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com