I checked 3 stars being I had a "not so good experience," with waking up to overflowed coffee and coffee grounds on my kitchen counter several times, with at least two replacement coffeemakers. But with the last replacement 14 cup programmable coffeemaker I am slowly regaining confidence in the product. Thank you for your time and efforts.
Makes great coffee and it’s very consistent. The carafe leaves a bit to be desired, don’t get in a hurry or you’ll be pouring part of your coffee on your counter!
Cuisinart, Your support team was terrific and deserves kudos. We are happy cuisinart customers who only had one problem that was addressed immediately. It is easy for a company, when everything goes right and reviews are strong. The true test of a company, is when there is a problem and how they react. The cuisinart support team was superb and our issue was addressed easily and with professionalism. A great experience and we will continue to buy your products as we have many that have no issues. The one time we needed help, your company was fantastic!