It is very hard to pour the water into the reservoir and not have water all over the counter. The opening seems to narrow/small. Also my coffee pot makes a lot of noise and appears to be very slow in the process of making a pot of coffee.
The coffee tastes different from what I am used to, however, it is OK and I am acclimating to the new taste. I really like the bold option. Actually, my only complaint is the clock. Mine does not keep accurate time at all. If I reset it according to the instructions, it will have the wrong time in less than 1-hr. After 1-day it is incorrect by hours. I am very disappointed in something as easy as an accurate clock. Luckily for me, I do not use the pre-programmed option.
We are on our second coffee maker already. I gave this to my husband for Christmas and within two weeks it started to show an error code and would not brew. I took multiple attempts every morning to get it to work. I contacted the vendor I got it from and they sent a new replacement and been using it for a couple days without issue. Hoping that it continues to work for us.
This is the second coffee pot I’ve had after about 3 years the first one started leaking. Customer service was very good/helpful and a new one arrived very quickly.
Makes an excellent cup of coffee. The coffee pot lid is a royal pain, instead of flipping up and down you must snap it on and off, also, the filling resavore is in the rear of the coffee maker and requires precise and a steady pour.