Customer reviews from cuisinart.com
Cuisinart - 14-Cup Coffee Maker with Water Filtration - Black Stainless Steel
Average customer rating
4.6
(5,343 Reviews)
Rating breakdown 5,343 reviews
5 Stars
3,925
4 Stars
893
3 Stars
279
2 Stars
125
1 Star
121
92%of customers recommend this product.
(
3,984 out of
4,324)
Customer Reviews for Cuisinart - 14-Cup Coffee Maker with Water Filtration - Black Stainless Steel
Posted by: Joe Chic
from New Jersey
Gender:Male
Verified Purchase:Yes
I’m on my third DCC-3200, 14 cup coffee maker. I purchased one and Cuisinart has replaced that one and two more because after using the units for about two or three weeks, the coffee basket overflows the filter and grinds flow into the carafe and the unit’s water reservoir, requiring a complete clean out and replacing the units water filter. Cuisinart says it’s a design issue with the filter basket holder, however, the last one they sent, repeated the same failure in u fee three weeks. I’ve had a DCC-3200 for about two years which worked flawlessly. We wore the graduations off of the carafe, the paint off the case and heating plate and the writing on the control panel but it still makes a great cup of coffee. I still use it every time the new ones fail. I swapped in the old carafe and filter basket and the same thing happens so I think that regardless of what they say, the issue has to be with the machine and not the basket holder. Looking for a replacement and still using the old one. Will call Cuisinart on Monday for a refund and a return label.
No, I would not recommend this to a friend.
Response from cuisinart.comBy Cuisinart, April 9, 2024
Hello- Thank you for taking the time to share your review with us and we are sorry you were less than satisfied with the Cuisinart Coffee Maker. We have taken note of the information you shared about the Cuisinart as we are always looking to make products that exceed expectations. We always appreciate our consumers reaching out to us about ways we can improve.
Written by a customer while visiting cuisinart.com
Posted by: Tootie53
from Zanesville, ohio
Gender:Female
Verified Purchase:Yes
I have owned several of the coffee makers and love the dependability.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Bill in Houston
Verified Purchase:Yes
I like this model and had one for several years before I replaced it with this one, but after only a couple of months the clock is not keeping the correct time which renders the automatic brew feature unusable. As it is plugged in to a GFCI outlet, I believe it is a malfunction in the machine rather than something caused by an electrical event.
Written by a customer while visiting cuisinart.com
Posted by: Debranne
from Chicago IL
Gender:Female
Verified Purchase:Yes
Best tasting coffee with this maker. Easy to use and clean.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Happy Coffee Consumer!
from Minneapolis
Gender:Female
Verified Purchase:Yes
Cuisinart coffee maker had one before & now have another one!
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: RLEE
from COLORADO
Gender:Male
Verified Purchase:Yes
WE HAVE ONE AT WORK AND I LIKED IT SO MUCH I PURCHASED ONE FOR MY HOME. NO DRIPPING AND MAKES GOOD COFFEE, EASY TO USE.
Written by a customer while visiting cuisinart.com
Posted by: PD45
from Texas
Gender:Female
Verified Purchase:Yes
A couple of irritating defects….The coffee pot lid will not seat properly without a LOT of work to do it. The permentant filter basket will not go into place with out making sure to push it way down, so sometimes while brewing the basket is not right and brewing stops and can make a mess by overflowing. Have to be really careful when putting in filter. Shouldn’t be that hard.
The coffee is good when it works right.
The coffee is good when it works right.
No, I would not recommend this to a friend.
Written by a customer while visiting cuisinart.com
Posted by: beaver
Verified Purchase:Yes
Our second 14 cup coffee maker. We enjoy it very much . Compact and easy to operate, and maintenance free.
Written by a customer while visiting cuisinart.com