Customer reviews from cuisinart.com
Cuisinart - 14-Cup Coffee Maker with Water Filtration - Black Stainless Steel
Average customer rating
4.6
(5,040 Reviews)
Rating breakdown 5,040 reviews
5 Stars
3,699
4 Stars
852
3 Stars
257
2 Stars
118
1 Star
114
92%of customers recommend this product.
(
3,772 out of
4,092)
Customer Reviews for Cuisinart - 14-Cup Coffee Maker with Water Filtration - Black Stainless Steel
Posted by: Aalia
Verified Purchase:Yes
Makes great COFFEE. has filters for the water reservoir and mine has an off button for the tone after brewing. so nice to wake to fresh coffee.
Written by a customer while visiting cuisinart.com
Posted by: Rene Gelinas
Verified Purchase:Yes
I like my Cuisineart coffeemaker and this is my 3rd or 4th one but the quality is not very good. I replaced my previous one with a new one because the tank was leaking. The filter basket on the new one broke and Cuisinart sent me a replacement then the control panel could not keep the right time. So they told me to return it to the store. I purchased a new one at a different store and this one is still working.
Written by a customer while visiting cuisinart.com
Posted by: Mandy G
from Wisconsin
Gender:Female
Verified Purchase:Yes
The coffee maker leaks water out of the bottom front. Disappointing.
No, I would not recommend this to a friend.
Written by a customer while visiting cuisinart.com
Posted by: IfThen
from Oklahoma
Verified Purchase:Yes
We ordered the Cuisinart coffee maker model DCC-3200P1 for a great price and it was promptly delivered. 4 pots of coffee later the CLEAN light was on and the programming failed. We contacted Cuisinart and returned to defective machine. Less than a week after we shipped the broken one, a new one arrived in the mail. Great service! 4 pots of coffee later the CLEAN light is on again. The programming still works, but the CLEAN light is annoying (bright LED light that is remains illuminated 24/7). Not sure what's wrong, but it seems endemic to this model coffee maker.
No, I would not recommend this to a friend.
Response from cuisinart.comBy Cuisinart, April 9, 2024
Hello- Thank you for taking the time to share your review with us and we are sorry you were less than satisfied with the Cuisinart Coffee Maker. We have taken note of the information you shared about the Cuisinart as we are always looking to make products that exceed expectations. We always appreciate our consumers reaching out to us about ways we can improve.
Written by a customer while visiting cuisinart.com
Posted by: Budgetsorceress
from Langhorne, PA
Gender:Female
Verified Purchase:Yes
After months of looking online and in store and finding nothing that met my criteria, I finally came across this one. My husband and I are big coffee drinkers, and most of the Brewers came across only went as high as eight or 10 cups, this one exceeded our expectations with 14 cups so we took the chance and we are extremely happy with our freshly brewed coffee. There are many settings that I find convenient such as the temperature on the burner, a bold setting, paper filter or mesh, Even the dark metal color was right up my alley. I highly recommend this brewer for the budget conscious yet have higher standards for brewed coffee.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Charley78
from Dallas fort worth
Verified Purchase:Yes
Worked great... for about 2 weeks. It then stopped working.
Response from cuisinart.comBy Cuisinart, May 8, 2024
Hello-
We are so sorry to hear about the trouble you've had with your Coffee Maker. Cuisinart is committed to providing the highest quality products and consumer satisfaction. Please contact us at 1-800-726-0190 or via email to customerservice@cuisinart.com at your convenience. If you email us, please use the subject line ‘Cuisinart Review’.
Cuisinart Consumer Care Team
We are so sorry to hear about the trouble you've had with your Coffee Maker. Cuisinart is committed to providing the highest quality products and consumer satisfaction. Please contact us at 1-800-726-0190 or via email to customerservice@cuisinart.com at your convenience. If you email us, please use the subject line ‘Cuisinart Review’.
Cuisinart Consumer Care Team
Written by a customer while visiting cuisinart.com
Posted by: rjpl
from North Dakota
Gender:Male
Verified Purchase:Yes
It cost a good deal of money & was defective from the very first brewed pot. I returned it.
No, I would not recommend this to a friend.
Response from cuisinart.comBy Cuisinart, June 4, 2024
Hello- Thank you for taking the time to share your review with us about your Cuisinart. We have taken note of the information you shared about the unit as we are always looking to make products that exceed expectations. We always appreciate our consumers reaching out to us about ways we can improve.
Written by a customer while visiting cuisinart.com
Posted by: Anonymous
Verified Purchase:Yes
I have had 3 Keurig coffee makers in the last 4 years… no more. I liked the look of the Cuisinart so I picked it. The coffee is hotter than with the Keurig and cheaper than buying the individual pods. Also found it to be easier to program.
Written by a customer while visiting cuisinart.com