Customer reviews from cuisinart.com
Cuisinart - 14-Cup Coffee Maker with Water Filtration - Black Stainless Steel
Average customer rating
4.6
(5,343 Reviews)
Rating breakdown 5,343 reviews
5 Stars
3,925
4 Stars
893
3 Stars
279
2 Stars
125
1 Star
121
92%of customers recommend this product.
(
3,984 out of
4,324)
Customer Reviews for Cuisinart - 14-Cup Coffee Maker with Water Filtration - Black Stainless Steel
Posted by: BJDD
Verified Purchase:Yes
Worst coffee maker I’ve ever owned. Coffee grounds get into every pot of coffee brewed. Doesn’t matter if it is half a pot or whole pot.
Response from cuisinart.comBy Cuisinart, June 4, 2024
Hello-
We are so sorry to hear about the trouble you've had with your Coffee Maker. Cuisinart is committed to providing the highest quality products and consumer satisfaction. Please contact us at 1-800-726-0190 or via email to customerservice@cuisinart.com at your convenience. If you email us, please use the subject line ‘Cuisinart Review’.
Cuisinart Consumer Care Team
We are so sorry to hear about the trouble you've had with your Coffee Maker. Cuisinart is committed to providing the highest quality products and consumer satisfaction. Please contact us at 1-800-726-0190 or via email to customerservice@cuisinart.com at your convenience. If you email us, please use the subject line ‘Cuisinart Review’.
Cuisinart Consumer Care Team
Written by a customer while visiting cuisinart.com
Posted by: Jed G
from Milwaukee WI
Gender:Male
Verified Purchase:Yes
This is the second coffee maker of the same model that we have purchased. The first one lasted 3 yrs before it just stopped working. This new one has a strong musty odor coming from inside the water reservoir. We have cleaned it by hand and run the “clean” cycle multiple times in accordance with the manual, but the musty smell is still there. We are very disappointed in this unit. We have owned multiple Cuisenart appliances in our life and have always been happy with their performance/features/style etc. perhaps this is just an unlucky lemon. Hopefully it is not indicative of a brand wide quality drop. We will be looking for a new coffee maker to replace the musty one.
No, I would not recommend this to a friend.
Response from cuisinart.comBy Cuisinart, June 4, 2024
Hello-
We are so sorry to hear about the trouble you've had with your Coffee Maker. Cuisinart is committed to providing the highest quality products and consumer satisfaction. Please contact us at 1-800-726-0190 or via email to customerservice@cuisinart.com at your convenience. If you email us, please use the subject line ‘Cuisinart Review’.
Cuisinart Consumer Care Team
We are so sorry to hear about the trouble you've had with your Coffee Maker. Cuisinart is committed to providing the highest quality products and consumer satisfaction. Please contact us at 1-800-726-0190 or via email to customerservice@cuisinart.com at your convenience. If you email us, please use the subject line ‘Cuisinart Review’.
Cuisinart Consumer Care Team
Written by a customer while visiting cuisinart.com
Posted by: plseltz
from woodbury, ny
Gender:Male
Verified Purchase:Yes
it’s pretty good. easy enough to use and consistent. only issue is the water chamber is a bit of a pain in the neck due to shape and location.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: A dedicated Coffee drinke
Verified Purchase:Yes
This is our third 14 Cup Programmable Coffeemaker. We love it. It is easy to use, and the temperatures are perfect for us.
My only complaint is that it doesn't stay on for very long. Maybe two hours. It would be nice to have the choice as to the length of time that it stays on.
Otherwise, it is an excellent coffee maker!
Written by a customer while visiting cuisinart.com
Customer Rating
5
Perfect Coffeemaker for perfect coffee Everytime!
on May 24, 2024
Posted by: Sehktet
from Ohio
Gender:Female
Verified Purchase:Yes
I absolutely love this Coffeemaker! My husband and I drink coffee every morning and 12 cups never seemed to be enough. When we found the 14 Cup Cuisinart Coffeemaker we fell in love. Not only that - this coffee is a beast! We bought one almost 10 years ago and didn't have to replace it until now! The features are amazing! The coffee is always perfectly brewed and hot. I just hope that it is still around in another 10 years. I don't plan on ever buying a different brand or type of Coffeemaker!
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: DaniMarieL
from Montana
Gender:Female
Verified Purchase:Yes
Attractive machine that is easy to use. The temperature feature is great, no more luke warm coffee. The filter basket is easy to clean. 14 cups is good when there are extra people.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: amalone
from Port Neches, TX
Gender:Female
Verified Purchase:Yes
Love my new coffee maker. This coffee maker is easy to use, easy to program, and looks great along side my other appliances. Highly recommend this brand; it's affordable, of great quality and durable.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Anonymous
from North Carolina
Gender:Female
Verified Purchase:Yes
Replaced my 14 cup Cup 10 year old Cuisinart with a new one. I liked the old one and the new one is new and improved, makes great tasting coffee.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com