I like my Cuisineart coffeemaker and this is my 3rd or 4th one but the quality is not very good. I replaced my previous one with a new one because the tank was leaking. The filter basket on the new one broke and Cuisinart sent me a replacement then the control panel could not keep the right time. So they told me to return it to the store. I purchased a new one at a different store and this one is still working.
Written by a customer while visiting cuisinart.com
We ordered the Cuisinart coffee maker model DCC-3200P1 for a great price and it was promptly delivered. 4 pots of coffee later the CLEAN light was on and the programming failed. We contacted Cuisinart and returned to defective machine. Less than a week after we shipped the broken one, a new one arrived in the mail. Great service! 4 pots of coffee later the CLEAN light is on again. The programming still works, but the CLEAN light is annoying (bright LED light that is remains illuminated 24/7). Not sure what's wrong, but it seems endemic to this model coffee maker.
No, I would not recommend this to a friend.
Response from cuisinart.comBy Cuisinart, April 9, 2024
Hello- Thank you for taking the time to share your review with us and we are sorry you were less than satisfied with the Cuisinart Coffee Maker. We have taken note of the information you shared about the Cuisinart as we are always looking to make products that exceed expectations. We always appreciate our consumers reaching out to us about ways we can improve.
Written by a customer while visiting cuisinart.com
After months of looking online and in store and finding nothing that met my criteria, I finally came across this one. My husband and I are big coffee drinkers, and most of the Brewers came across only went as high as eight or 10 cups, this one exceeded our expectations with 14 cups so we took the chance and we are extremely happy with our freshly brewed coffee. There are many settings that I find convenient such as the temperature on the burner, a bold setting, paper filter or mesh, Even the dark metal color was right up my alley. I highly recommend this brewer for the budget conscious yet have higher standards for brewed coffee.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Worked great... for about 2 weeks. It then stopped working.
Response from cuisinart.comBy Cuisinart, May 8, 2024
Hello- We are so sorry to hear about the trouble you've had with your Coffee Maker. Cuisinart is committed to providing the highest quality products and consumer satisfaction. Please contact us at 1-800-726-0190 or via email to customerservice@cuisinart.com at your convenience. If you email us, please use the subject line ‘Cuisinart Review’. Cuisinart Consumer Care Team
Written by a customer while visiting cuisinart.com