Customer reviews from cuisinart.com
Cuisinart - 14-Cup Coffee Maker with Water Filtration - Black Stainless Steel
Average customer rating
4.6
(5,343 Reviews)
Rating breakdown 5,343 reviews
5 Stars
3,925
4 Stars
893
3 Stars
279
2 Stars
125
1 Star
121
92%of customers recommend this product.
(
3,984 out of
4,324)
Customer Reviews for Cuisinart - 14-Cup Coffee Maker with Water Filtration - Black Stainless Steel
Posted by: Caffeinated Now
from Ohio
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] The coffee pot was purchased a few weeks ago. It was easy to register, warranty, and the coffee has been wonderful. The directions are easy to follow. We're enjoying each cup.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Kevin Duryee
from Saltillo MS.
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] I’m really glad I made this choice for my new coffee maker 1st my wife of 50 yr. Liked the style for our coffee bar so that was an extra bonus the machine is very easy to operate All the features are very visible to see and one touch operation for hotplate temp end cycle tone or clock settings has 1-4 cup settings very nice blue light illumination 14 cup max brew also bold brew choice is great for a richer taste and to make all around brewer has delay service so it’s always ready on time The last time I was this happy with the taste and service of my personal coffee pot was in the 1990s
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Customer Rating
4
Happy with coffee maker, enough for several people
on June 29, 2025
Posted by: Consumer Kay
Verified Purchase:Yes
[This review was collected as part of a promotion.] I like this coffee maker. It makes great coffee and a lot of it! Pros: tasty coffee. Brews quickly, makes a lot of coffee, simple to operate so guests can make coffee, fairly compact. Cons, not sure about filter need or how to position it in the maker. We have treated water and coffee tastes fine. I don't have a lot of counter space so this works out fine. I think this will last us a long time.
Written by a customer while visiting cuisinart.com
Posted by: Top of the line
from Minnesota
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] If you want the best with out over paying for the product than the 14 cup cuisinart is for you. They will give you years of like new service. Very well made, and my wife loves them.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: art84
Verified Purchase:Yes
[This review was collected as part of a promotion.] This is my secound 14 cup drip coffee maker. The first one served me well and always made excellent coffee if you knew how to make coffee by measure. The old one still made good coffee but not as hot as the new one. That is the only reason I bought the new one. The old one made a wonderful garage sale bargain for someone. All in all this is agreat coffee maker and is rated the best by Consumer Reports. I had the first one for 10yrs.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Rockandrollrandy
from Durham North Carolina
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] This is a replacement for my previous cusiniart coffee pot. This one is larger pot and I really like the lighted clock display. Previous pot is still in great shape. Just decided to update.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Scott1952
from PA
Gender:Male
Verified Purchase:Yes
Bought this expecting a product that lived up to the name.
Trouble right from the start! First pot of coffee resulted in grounds in the pot and all over the coffee maker. Thought maybe I did something wrong. Used a paper filter second time! Same result! Started checking things and found that the drip actuator on the basket was not made or installed correctly at the factory! Returned and won’t be buying another product from this company again.
Trouble right from the start! First pot of coffee resulted in grounds in the pot and all over the coffee maker. Thought maybe I did something wrong. Used a paper filter second time! Same result! Started checking things and found that the drip actuator on the basket was not made or installed correctly at the factory! Returned and won’t be buying another product from this company again.
Response from cuisinart.comBy cuisinart, July 7, 2025
Hello-
We are so sorry to hear about the trouble you’ve had with your coffee maker. Cuisinart is committed to providing the highest quality products and consumer satisfaction. Please contact us at 1-800-726-0190 or via email to customerservice@cuisinart.com at your convenience and reference ticket number 8900319655. If you email us, please use the subject line ‘Cuisinart Review’.
Cuisinart Consumer Care Team
We are so sorry to hear about the trouble you’ve had with your coffee maker. Cuisinart is committed to providing the highest quality products and consumer satisfaction. Please contact us at 1-800-726-0190 or via email to customerservice@cuisinart.com at your convenience and reference ticket number 8900319655. If you email us, please use the subject line ‘Cuisinart Review’.
Cuisinart Consumer Care Team
Written by a customer while visiting cuisinart.com
Posted by: Kate47
from SW Minnesota
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] This is my 3rd Cuisinart. I replaced the second one because I gave it to our church for small gathering coffee. It makes 14 cups which is great and doesn't drip when you pour. Of course I now have a new one in my kitchen and love it!
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com