Customer reviews from cuisinart.com
Cuisinart - 14-Cup Coffee Maker with Water Filtration - Black Stainless Steel
Average customer rating
4.6
(5,343 Reviews)
Rating breakdown 5,343 reviews
5 Stars
3,925
4 Stars
893
3 Stars
279
2 Stars
125
1 Star
121
92%of customers recommend this product.
(
3,984 out of
4,324)
Customer Reviews for Cuisinart - 14-Cup Coffee Maker with Water Filtration - Black Stainless Steel
Posted by: Zory V.
Gender:Female
Verified Purchase:Yes
Good coffee maker. Coffee tastes great. Maybe too wet inside all the time. Settings are easy to handle. Other than that, highly recommended.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Pat Keith
Gender:Male
Verified Purchase:Yes
Cuisinart has done it again! While many appliance manufacturers tend to create "new and improved" appliances, Cuisinart focuses on refining what already works well. I recently purchased the DCC-3200 to replace an older (14 years) model of the same type. Everything on the new machine was better than before. The quality of materials, fit, and finish, as well as the ease of operation, were top-notch. I think this one will definitely outlast the old version. My son-in-law retired his old version as well . . . It was the first one we owned, and we gave it to them about 15 years ago...that pot was still working up to 18 years.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Chellewsader
Gender:Female
Verified Purchase:Yes
. And we wore out our old one so we stayed with the brand we were happy with. Like the way you can adjust the temperature and the strength of your coffee and the machine lets you know when it’s time to clean it. We just love this coffee maker.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: DianeCy
Gender:Female
Verified Purchase:Yes
Great coffee with every brew. The coffee tastes so much better with the drip style over than the k-cup kind.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Kathy A.
Gender:Female
Verified Purchase:Yes
We have purchased Cuisinart 14 Cup Programmable Coffee Maker for many years and very happy with coffee maker. Cuisinart always provides a great cup of coffee.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: RobR1020
Verified Purchase:Yes
An easy to use coffee maker that makes a great cup of coffee, and does so at a very reasonable price. If you are looking for a great cup of brewed coffee, and don't want to overspend for useless bells and whistles, this is perfect.
Written by a customer while visiting cuisinart.com
Customer Rating
1
Worst carafe/basket design ever
on August 18, 2025
Posted by: angrycustomer
I've had a few drip coffemakers in my time and this is by far the worst engineered carafe and basket design ever. It is far from dripless and removing the carafe while the machine is still brewing is a recipe for disaster. IT ALWAYS DRIPS ON THE HOT PLATE. Trying to put the carafe back is equally frustrating because it always gets hung up on the "valve" at the bottom of the basket. And, when pouring from the carafe, there is no way to not have coffee spill on the counter no matter how hard you try. Terrible design. Terrible appliance. If I could give zero stars, I would
No, I would not recommend this to a friend.
Response from cuisinart.comBy cuisinart, August 18, 2025
Hello-
We are so sorry to hear about the trouble you’ve had with your Coffeemaker. Cuisinart is committed to providing the highest quality products and consumer satisfaction. Please contact us at 1-800-726-0190 or via email to customerservice@cuisinart.com at your convenience and reference ticket number 8900351127. If you email us, please use the subject line ‘Cuisinart Review’.
Cuisinart Consumer Care Team
We are so sorry to hear about the trouble you’ve had with your Coffeemaker. Cuisinart is committed to providing the highest quality products and consumer satisfaction. Please contact us at 1-800-726-0190 or via email to customerservice@cuisinart.com at your convenience and reference ticket number 8900351127. If you email us, please use the subject line ‘Cuisinart Review’.
Cuisinart Consumer Care Team
Written by a customer while visiting cuisinart.com
Posted by: Linda SR.
Gender:Female
Verified Purchase:Yes
We like this coffee maker. I have a concern about the carafe rubbing on the warming unit. It leaves a mark on both the burner and carafe. I hope this doesn't cause an issue later.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com