Customer reviews from cuisinart.com
Cuisinart - 14-Cup Coffee Maker with Water Filtration - Black Stainless Steel
Average customer rating
4.6
(5,343 Reviews)
Rating breakdown 5,343 reviews
5 Stars
3,925
4 Stars
893
3 Stars
279
2 Stars
125
1 Star
121
92%of customers recommend this product.
(
3,984 out of
4,324)
Customer Reviews for Cuisinart - 14-Cup Coffee Maker with Water Filtration - Black Stainless Steel
Posted by: G. Allen
Verified Purchase:Yes
I am still learning how to use it but so far very easy. Have been using Kerig cups for years and after reading the reviews decided to eliminate them from any further use.
Written by a customer while visiting cuisinart.com
Posted by: Lyn K
Gender:Female
Verified Purchase:Yes
I've had cuisinart coffee makers for years. WhenIt was time to replace, I decided on the 14 cup programmable. The brew strength feature is one of my favorites, as I don't always want or need a full pot. It's easy to use and program, and brews a full pot quickly. My only minor complaint is that the lid to the pot is a bit tight and can be tough to get off to clean and fill the carafe.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Customer Rating
1
broke after 6 months
on August 24, 2025
Posted by: everythings-garbarge
Gender:Male
piece of junk . stopped working after 6 months. element heats up but no water to basket or pot.
No, I would not recommend this to a friend.
Response from cuisinart.comBy Cuisinart, August 25, 2025
Hello- We are so sorry to hear about the trouble you've had with your Coffee Maker. Cuisinart is committed to providing the highest quality products and consumer satisfaction. Please contact us at 1-800-726-0190 or via email to customerservice@cuisinart.com at your convenience and reference ticket number 8900356957. If you email us, please use the subject line ‘Cuisinart Review’. -Cuisinart Consumer Care Team
Written by a customer while visiting cuisinart.com
Posted by: DeefrMT
Gender:Female
Verified Purchase:Yes
We have used the Cuisinart 14 cup coffee maker for years. I like the design and features that it has.
Written by a customer while visiting cuisinart.com
Posted by: Michael Piscitelli
Gender:Male
Verified Purchase:Yes
We have had about 6 Cuisinart Coffee Makers over the years (all the same model). So far this latest unit has been very disappointing. The glass carafe fits so snugly with the filter unit that it is scratching the heat plate. We are also noticing that the filter unit is pushing up the lid on the top of the unit. Lastly, we make a full 14 cup pot daily and the grounds are ending up in the pot because the filter unit is overflowing and pushing the grounds up to the top of the filter unit. I am not sure why this one has been so poor.
I would recommend this to a friend!
Response from cuisinart.comBy cuisinart, August 21, 2025
Hello-
We are so sorry to hear about the trouble you’ve had with your grinder. Cuisinart is committed to providing the highest quality products and consumer satisfaction. Please contact us at 1-800-726-0190 or via email to customerservice@cuisinart.com at your convenience and reference ticket number 8900353867. If you email us, please use the subject line ‘Cuisinart Review’.
Cuisinart Consumer Care Team
We are so sorry to hear about the trouble you’ve had with your grinder. Cuisinart is committed to providing the highest quality products and consumer satisfaction. Please contact us at 1-800-726-0190 or via email to customerservice@cuisinart.com at your convenience and reference ticket number 8900353867. If you email us, please use the subject line ‘Cuisinart Review’.
Cuisinart Consumer Care Team
Written by a customer while visiting cuisinart.com
Customer Rating
2
do not buy
on August 20, 2025
Posted by: Actual Customer
Gender:Male
I bought a coffee center just over a year ago and the single brew function is totally inefficient and broken. I do not recommend this product.
Response from cuisinart.comBy cuisinart, August 20, 2025
Hello- Thank you for taking the time to share your review with us about your Cuisinart. We have taken note of the information you shared about the unit as we are always looking to make products that exceed expectations. We always appreciate our consumers reaching out to us about ways we can improve.
Written by a customer while visiting cuisinart.com
Posted by: Gami
Gender:Female
Verified Purchase:Yes
I ordered the coffee maker because my sister & brother- in- law had it. It is fine. My disappointment is that it is hard to program it to start the coffee. I have read the instructions & have watched youtube videos. I was able to program it 1 time but since the electricity blinked it off I have been unable to program it again. This has been frustrating. My Black & Decker was much easier to program.
Written by a customer while visiting cuisinart.com
Posted by: Anonymous
Gender:Male
Verified Purchase:Yes
I had an older model but it was over ten years old . So the newer model reminded me
of how great the coffee maker is .
of how great the coffee maker is .
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com