Customer reviews from cuisinart.com
Cuisinart - 14-Cup Coffee Maker with Water Filtration - Black Stainless Steel
Average customer rating
4.6
(5,343 Reviews)
Rating breakdown 5,343 reviews
5 Stars
3,925
4 Stars
893
3 Stars
279
2 Stars
125
1 Star
121
92%of customers recommend this product.
(
3,984 out of
4,324)
Customer Reviews for Cuisinart - 14-Cup Coffee Maker with Water Filtration - Black Stainless Steel
Posted by: Craig J
Verified Purchase:Yes
I bought this coffee maker to replace my previous Cuisinart that finally stopped working after years of faithful service. I don't like the lid on the carafe of the new coffee maker. It leaks every time I fill the reservoir and it can't be easily tipped back for filling. This is an annoying change from the previous model.
Response from cuisinart.comBy cuisinart, October 7, 2025
Hello-
We are so sorry to hear about the trouble you’ve had with your coffeemaker. Cuisinart is committed to providing the highest quality products and consumer satisfaction. Please contact us at 1-800-726-0190 or via email to customerservice@cuisinart.com at your convenience and reference ticket number 8900389908. If you email us, please use the subject line ‘Cuisinart Review’.
Cuisinart Consumer Care Team
We are so sorry to hear about the trouble you’ve had with your coffeemaker. Cuisinart is committed to providing the highest quality products and consumer satisfaction. Please contact us at 1-800-726-0190 or via email to customerservice@cuisinart.com at your convenience and reference ticket number 8900389908. If you email us, please use the subject line ‘Cuisinart Review’.
Cuisinart Consumer Care Team
Written by a customer while visiting cuisinart.com
Posted by: Victor H
Verified Purchase:Yes
It has all the options I wanted and a couple I didn't know I wanted
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Greg Ha
Gender:Male
Verified Purchase:Yes
Works Great, I've used this brand and style coffeemaker for 30 years, this is my 4th one.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: ckw1
Gender:Female
Verified Purchase:Yes
I used my coffee pot maybe five times and it quit working.
No, I would not recommend this to a friend.
Response from cuisinart.comBy cuisinart, October 7, 2025
Hello-
We are so sorry to hear about the trouble you’ve had with your coffeemaker. Cuisinart is committed to providing the highest quality products and consumer satisfaction. Please contact us at 1-800-726-0190 or via email to customerservice@cuisinart.com at your convenience and reference ticket number 8900389901. If you email us, please use the subject line ‘Cuisinart Review’.
Cuisinart Consumer Care Team
We are so sorry to hear about the trouble you’ve had with your coffeemaker. Cuisinart is committed to providing the highest quality products and consumer satisfaction. Please contact us at 1-800-726-0190 or via email to customerservice@cuisinart.com at your convenience and reference ticket number 8900389901. If you email us, please use the subject line ‘Cuisinart Review’.
Cuisinart Consumer Care Team
Written by a customer while visiting cuisinart.com
Posted by: EdNe
Gender:Male
Verified Purchase:Yes
Makes great coffee, water tank a little had to fill. Third product I have purchased
Written by a customer while visiting cuisinart.com
Posted by: Jane ES
Gender:Female
Verified Purchase:Yes
Excellent coffee maker… great taste…. Quick to brew.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Anonymous
Verified Purchase:Yes
We've had several Cuisinart coffeemakers over the years and finally bought this new model. It is very easy to operate and has the familiarity of the previous models. No problems at all and makes great coffee!
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Dr Feelgood
Verified Purchase:Yes
Great coffee maker. Easy to program and delicious coffee with bold setting.
Written by a customer while visiting cuisinart.com