Customer reviews from Samsung US
Samsung - 36 in. Wide Bespoke 23 cu. ft. Counter Depth 4-Door French Door Refrigerator with Inner Beverage Center - Stainless Steel
Average customer rating
4.6
(142 Reviews)
Rating breakdown 142 reviews
5 Stars
115
4 Stars
13
3 Stars
3
2 Stars
2
1 Star
9
95%of customers recommend this product.
(
111 out of
117)
Customer Reviews for Samsung - 36 in. Wide Bespoke 23 cu. ft. Counter Depth 4-Door French Door Refrigerator with Inner Beverage Center - Stainless Steel
Customer Rating
4
Efficient Fridge
on May 27, 2026
Posted by: Steph
[This review was collected as part of a promotion.] This product is very good I like how spacious it is. I also like that it cools down very fast. I also like that it has a water jug in there. I want to add the other colors to my collection soon. I like how I can fit different things in the fridge.
I would recommend this to a friend!
Features
3
Performance
3
Design
5
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
Great features!
on May 28, 2026
Posted by: Cait
[This review was collected as part of a promotion.] Great product, love the features that it has and looks great in my kitchen!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Good… but
on May 29, 2026
Posted by: Scottwyp
from Corona, CA
[This review was collected as part of a promotion.] Overall a good refrigerator for looks, space, features and like the cabinet sixe best. My only complaint is the ice maker. Samsung makes good products but they need to get the ice maker to work with out freezing up.
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Response from Samsung USBy Jeffrey, Samsung, June 1, 2026
Hi Scottwyp,
Glad to hear you’re enjoying the look, space, and features of your fridge, especially the cabinet size. We also understand your experience with the ice maker, as it’s essential in everyday use.
This can sometimes be influenced by airflow, temperature settings, or simply needing a quick reset. Keeping the ice bucket properly in place and ensuring the fridge is level can also help maintain smooth and efficient performance.
You may refer to the fourth subtopic of the link below for tips on optimal ice maker performance:
https://www.samsung.com/us/support/troubleshoot/TSG10002387/
If you need further assistance, you can connect with us through any of the options below:
1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
2. Facebook Messenger: https://m.me/samsungsupport
3. X: https://x.com/messages/compose?recipient%20id=18768513
4. Samsung Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
Please have reference number 1152568422 ready when you contact us so we can assist you quickly.
Samsung truly values your business.
Jeffrey
Samsung Care
Glad to hear you’re enjoying the look, space, and features of your fridge, especially the cabinet size. We also understand your experience with the ice maker, as it’s essential in everyday use.
This can sometimes be influenced by airflow, temperature settings, or simply needing a quick reset. Keeping the ice bucket properly in place and ensuring the fridge is level can also help maintain smooth and efficient performance.
You may refer to the fourth subtopic of the link below for tips on optimal ice maker performance:
https://www.samsung.com/us/support/troubleshoot/TSG10002387/
If you need further assistance, you can connect with us through any of the options below:
1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
2. Facebook Messenger: https://m.me/samsungsupport
3. X: https://x.com/messages/compose?recipient%20id=18768513
4. Samsung Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
Please have reference number 1152568422 ready when you contact us so we can assist you quickly.
Samsung truly values your business.
Jeffrey
Samsung Care
Written by a customer while visiting Samsung US
Customer Rating
5
Looks Great
on May 30, 2026
Posted by: MJBenson
from Topeka, KS
[This review was collected as part of a promotion.] Looks great. Excellent size. Enjoy having the pitcher in the door.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on June 1, 2026
Posted by: Dagame01
from Chicago, IL
[This review was collected as part of a promotion.] Good capacity and nice cooling. Gives flexibility to looks and is efficient and temperature customization.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features at a great price!
on June 2, 2026
Posted by: themillers11
from Medina, TX
[This review was collected as part of a promotion.] We just upgraded our old fridge to this one, and it’s been a solid change. The 29 cu ft capacity is massive — finally have room for all the groceries without stacking things. It’s Energy Star efficient, so our electric bill hasn’t jumped. The FlexZone drawers are really handy for switching between fridge and freezer temps depending on what we need. Love how the Bespoke panels let us match it to our kitchen cabinets. Overall, happy with the upgrade.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great update
on June 3, 2026
Posted by: Chio
from 761 Edgewater Ln NW
[This review was collected as part of a promotion.] We are loving this fridge fits so much and easy to clean
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Product review
on June 4, 2026
Posted by: Mitch
[This review was collected as part of a promotion.] So far the product is well-made and functions as promised. We have a Samsung in our RV and it’s a good product for our RV.
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US