Customer reviews from Samsung US
Samsung - Bespoke 23 cu. ft. Counter Depth 4-Door French Door Refrigerator with Inner Beverage Center - Stainless Steel
Average customer rating
4.5
(81 Reviews)
Rating breakdown 81 reviews
5 Stars
67
4 Stars
5
3 Stars
1
2 Stars
2
1 Star
6
94%of customers recommend this product.
(
67 out of
71)
Customer Reviews for Samsung - Bespoke 23 cu. ft. Counter Depth 4-Door French Door Refrigerator with Inner Beverage Center - Stainless Steel
Customer Rating
2
Hardley makes any ice
on January 30, 2026
Posted by: No name
Makes very little ice. Would not have bought knowing this. Wish I could return or at the very least exchange.
Response from Samsung USBy SEA Care, January 30, 2026
Hi there,
We understand the significance of a working refrigerator in your home. Let's get this taken care of.
To address your concerns with your fridge's ice maker. Please click the link and hyperlinks for tips.
The ice maker is making some ice, but not enough:
https://www.samsung.com/us/support/troubleshoot/TSG10002387/#ice-maker-is-making-some-ice-but-not-enough
Should you ever need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Please provide the reference number 1151969893 so our team can pull up your information when you message us.
Have a great day.
-John
We understand the significance of a working refrigerator in your home. Let's get this taken care of.
To address your concerns with your fridge's ice maker. Please click the link and hyperlinks for tips.
The ice maker is making some ice, but not enough:
https://www.samsung.com/us/support/troubleshoot/TSG10002387/#ice-maker-is-making-some-ice-but-not-enough
Should you ever need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Please provide the reference number 1151969893 so our team can pull up your information when you message us.
Have a great day.
-John
Written by a customer while visiting Samsung US
