Customer reviews from Samsung US
Samsung - Bespoke 23 cu. ft. Counter Depth 4-Door French Door Refrigerator with Inner Beverage Center - Stainless Steel
Average customer rating
4.6
(79 Reviews)
Rating breakdown 79 reviews
5 Stars
67
4 Stars
4
3 Stars
1
2 Stars
1
1 Star
6
94%of customers recommend this product.
(
66 out of
70)
Customer Reviews for Samsung - Bespoke 23 cu. ft. Counter Depth 4-Door French Door Refrigerator with Inner Beverage Center - Stainless Steel
Customer Rating
5
A+ on the beverage center!
on October 23, 2025
Posted by: Aurora
from Houston, TX
[This review was collected as part of a promotion.] Love my fridge! One of my favorite things is that the water dispenser is inside leaving the outside looking very modern. Not only is it aesthetically pleasing BUT it keeps the water dispenser from getting gross and dirty. Love the beverage center so much!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Thankful family
on October 23, 2025
Posted by: The a team
from Long island, ny
[This review was collected as part of a promotion.] Sleek, Smart, and Incredibly Convenient!
We recently upgraded to this Samsung refrigerator, and I'm thrilled with it. The entire experience, from purchase to setup, was fantastic, and the fridge itself is a massive improvement for our kitchen.
The Look and Features
First off, the design is beautiful. It looks incredibly sleek and modern, mostly thanks to the hidden hand grabs that give it such a clean, uninterrupted profile. My favorite feature is the beverage center. I love that the water dispenser is hidden inside the door, keeping the exterior looking spotless. The little auto-fill water pitcher that comes with it is a brilliant touch—it's always full and ready.
My only minor critique is the size of the pitcher. While I love having it, filling up my larger water bottles or cups can be a bit time-consuming. It's a small inconvenience, not a deal-breaker.
Storage and Performance
Here are a few thoughts on the nuts and bolts of the fridge:
Capacity: The capacity is amazing. It holds all of our groceries with plenty of room to spare—no more cramming things in after a big shopping trip.
Configuration: We love the French door configuration. It's so practical to have the wide-open fridge space at eye level for all our fresh food, with the freezer drawers conveniently below.
Compartments: All the internal compartments are well-thought-out. We especially love the middle drawer! It's perfect for drinks and quick-grab snacks like yogurts and string cheeses, which makes life with kids so much easier. The other drawers also slide smoothly, and the adjustable door bins are spacious.
Temperature: The temperature control seems excellent. Everything feels perfectly and evenly chilled, and the freezer keeps items frozen solid with no signs of frost build-up.
Materials: The materials feel very high-quality. The stainless steel finish is beautiful (and seems to resist fingerprints well!), and the internal shelving feels sturdy and durable.
The "Smart" Experience
The tech features are what really make this fridge stand out. The app connectivity is seamless and genuinely useful.
The Service
I also have to praise the delivery and setup process. It was so easy. The delivery team was professional, came in, set up the new fridge perfectly, and even hauled our old refrigerator away for us. That level of service made the entire upgrade feel effortless.
Overall, we are absolutely delighted with this purchase. It’s a beautiful, high-tech appliance that has made our kitchen life easier and more connected. Highly recommend!
We recently upgraded to this Samsung refrigerator, and I'm thrilled with it. The entire experience, from purchase to setup, was fantastic, and the fridge itself is a massive improvement for our kitchen.
The Look and Features
First off, the design is beautiful. It looks incredibly sleek and modern, mostly thanks to the hidden hand grabs that give it such a clean, uninterrupted profile. My favorite feature is the beverage center. I love that the water dispenser is hidden inside the door, keeping the exterior looking spotless. The little auto-fill water pitcher that comes with it is a brilliant touch—it's always full and ready.
My only minor critique is the size of the pitcher. While I love having it, filling up my larger water bottles or cups can be a bit time-consuming. It's a small inconvenience, not a deal-breaker.
Storage and Performance
Here are a few thoughts on the nuts and bolts of the fridge:
Capacity: The capacity is amazing. It holds all of our groceries with plenty of room to spare—no more cramming things in after a big shopping trip.
Configuration: We love the French door configuration. It's so practical to have the wide-open fridge space at eye level for all our fresh food, with the freezer drawers conveniently below.
Compartments: All the internal compartments are well-thought-out. We especially love the middle drawer! It's perfect for drinks and quick-grab snacks like yogurts and string cheeses, which makes life with kids so much easier. The other drawers also slide smoothly, and the adjustable door bins are spacious.
Temperature: The temperature control seems excellent. Everything feels perfectly and evenly chilled, and the freezer keeps items frozen solid with no signs of frost build-up.
Materials: The materials feel very high-quality. The stainless steel finish is beautiful (and seems to resist fingerprints well!), and the internal shelving feels sturdy and durable.
The "Smart" Experience
The tech features are what really make this fridge stand out. The app connectivity is seamless and genuinely useful.
The Service
I also have to praise the delivery and setup process. It was so easy. The delivery team was professional, came in, set up the new fridge perfectly, and even hauled our old refrigerator away for us. That level of service made the entire upgrade feel effortless.
Overall, we are absolutely delighted with this purchase. It’s a beautiful, high-tech appliance that has made our kitchen life easier and more connected. Highly recommend!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great Bespoke
on October 23, 2025
Posted by: Tarheel T
from Lexington, KY
[This review was collected as part of a promotion.] CAPACITY IS GREAT. Plenty of room for everything that is needed. Very good temperature zones, with all being easily adjusted. I really like the two drawer freezer and the what I call 'chill zone' which i use for defrosting meats. Very convenient.
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Loving it so far
on October 23, 2025
Posted by: Liznjen
from Austin, TX
[This review was collected as part of a promotion.] We've had our refrigerator about 2 months and are really liking it so far! We especially love the flex drawer and being able to change the temperature in there depending on what we need it for. The auto-fill water pitcher is also a hit in our home. Capacity is great and we are able to store a weeks worth of groceries and some random leftovers with no problem.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love my Samsung refrigerator
on October 24, 2025
Posted by: Anthony
from Georgia
I bought this refrigerator for my new house and love it. Great design - love the bespoke - and overall wonderful function. We’ve had it a couple weeks now and I’m very satisfied. Samsung makes great quality products.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Many great features.
on November 22, 2025
Posted by: Bengator
from Casselberry, Florida
[This review was collected as part of a promotion.] This refrigerator is great. The features I really like are: 1. The auto-fill water picture. It fills immediately, takes about 30 seconds and it is really to go again. The freezer is extra large and items can be easily seen from the top and has easy access. The ice maker works great and you even get a scope for the ice. This is my second Samsung refrigerator and I would recommend it 100%.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Absolutely gorgeous
on December 4, 2025
Posted by: Cindy98
from Freehold New Jersey
[This review was collected as part of a promotion.] BEAUTIFUL DESIGN AND EXACTLY WHAT I WAS LOOKING FOR
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US