Customer reviews from Shokz
Shokz - OpenComm2 UC Bone Conduction Stereo Bluetooth Headset 2025 Upgrade,USB-A - Black
Average customer rating
4.2
(31 Reviews)
Rating breakdown 31 reviews
5 Stars
18
4 Stars
4
3 Stars
7
2 Stars
1
1 Star
1
Customer Reviews for Shokz - OpenComm2 UC Bone Conduction Stereo Bluetooth Headset 2025 Upgrade,USB-A - Black
Customer Rating
5
Pros and cons
on August 30, 2025
Posted by: Craig Z.
I’ve been loving my Aftershokz Aeropex for the past few years and they’re great for listening to music for my workouts but I can’t use them for phone calls (the other end can’t understand me). I purchased this new Shokz model for Zoom and phone calls and they are good. Drawbacks: they will BT connect to both computer and phone (both 3 feet away) and the phone BT connection with the phone will disconnect/connect/disconnect multiple times a minute. I finally had to disconnect with the phone so I could concentrate on my Zoom call. The only other issue is the music quality is lower than my Aeropex but it’s still acceptable. Overall, I’m content with my purchase for Zoom calls and talking on the phone.
Written by a customer while visiting Shokz
Customer Rating
1
The battery doesn’t last more
on October 11, 2025
Posted by: Nicholas M.
The battery doesn’t last more then 5-6 hours of talking with a full charge
Written by a customer while visiting Shokz
Customer Rating
3
Liked the old version better
on November 1, 2025
Posted by: Ericka R.
Forced to upgrade due to failure of older version. I've enjoyed my Shokz (Open Run and Open Comm) and have encouraged others to try them out. This new version of Open Comm is a downgrade from the older version in my opinion but a new user to the brand may not feel the same way. The switch to usb charging vs the magnetic version 8s an irritating and unnecessary change. The old charging connection was a quick click connect. The new version is tedious; pick Open the cover, plug it in, make sure it's all the way in and reverse when done. The Audrey voice mute on, mute off is irritating and unnecessary for those of us that are in front of a teams meeting screen all day and I've yet to figure out if I can turn it off. Finally, the mute button works well but having it on the mic takes some getting used to. Overall, feels like a bunch of "upgrades" that actually didn't improve the device.
Written by a customer while visiting Shokz
Customer Rating
5
Excellent purchase on my part.
on November 1, 2025
Posted by: Michael Z.
Excellent purchase on my part. They come highly recommended
Written by a customer while visiting Shokz
Customer Rating
3
Battery life
on November 7, 2025
Posted by: Roger A.
The battery life is only about half of the advertised time, very disappointed with that other wise works great
Written by a customer while visiting Shokz
Customer Rating
4
Almost perfect
on November 10, 2025
Posted by: Darwin R.
I love the first generation OpenComm. The latest generation adds a mute option on the microphone, making a great headset better (mostly).
Unfortunately it also a verbal "mute on" and "mute off" sound that is very distracting during remote meetings. It would be nice if those verbal prompts could be disabled or the volume of those prompts controlled. That one change would make this the best headset ever for online meetings.
Unfortunately it also a verbal "mute on" and "mute off" sound that is very distracting during remote meetings. It would be nice if those verbal prompts could be disabled or the volume of those prompts controlled. That one change would make this the best headset ever for online meetings.
Written by a customer while visiting Shokz
Customer Rating
3
The originals are better
on November 14, 2025
Posted by: Alex K.
The new version fits looser and is inherently softer sounding. The max doesn't compare to the sound crispness and quality of the original version. The usb-c ch a raging is nice and the function to force it to reconnect with one of the onboard buttons is noce
Written by a customer while visiting Shokz