Customer reviews from lg.com
LG - 6.3 Cu. Ft. Slide-In Electric True Convection Smart Range with Air Fry and 2 UltraHeat Elements - Stainless Steel
Average customer rating
4
(105 Reviews)
Rating breakdown 105 reviews
5 Stars
58
4 Stars
18
3 Stars
10
2 Stars
9
1 Star
10
76%of customers recommend this product.
(
28 out of
37)
Customer Reviews for LG - 6.3 Cu. Ft. Slide-In Electric True Convection Smart Range with Air Fry and 2 UltraHeat Elements - Stainless Steel
Posted by: Nayann5
from Locust Grove VA
Verified Purchase:Yes
[This review was collected as part of a promotion.] We have had this for a little over a year. Works great with the exception of the touch screen and some of the finish. The touch screen freezes often. We have had to unplug the unit and plug it back in numerous times in order to fix it. This is definitely a pain to pull it away from the wall to do so. Also the finish on the top part of the cook top easily comes off. Other than that, we are very happy with it it’s performance.
Pros: ease of use, Quality, Style/Design, Features/Settings, Performance
Quality
3
Features
5
Value
4
Written by a customer while visiting lg.com
Posted by: Leon49
from Clermont, FL
Verified Purchase:Yes
We have had this product for a couple of weeks and so far we are very pleased with it. We haven’t tried all the features yet but everything thus far has been easy to use. It is a beautiful range and easy to clean. Love the ultra heat burners. We also like the convection oven. It comes up to temperature quick and shortens your cook time considerably.
Pros: Features/Settings
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
2
AWFUL
on April 24, 2024
Posted by: cmshirley71
from South Point, Ohio
I bought this stove 2 years ago and have been disappointed ever since. I bought it from a local LG retailer/Appliance store and I have googled on how to repair this thing so often, it prompted me to leave a review. The knob on the large burner fell off because the pressure stem inside it quit working. The electronic panel shorts on off, but the clock has had missing fragments of digits for over a year. The elements on the stove top look spread out, almost looking like it is 'leaking'. The overall performance of the oven itself is uneven, everything in the back of the oven burns and the front of the oven isn't fully cooked. DO NOT BUY THIS. I bought it on a "3 years same-as-cash" finance plan, and it isn't even paid off yet.
Quality
2
Features
4
Value
1
Response from lg.comBy LG, June 10, 2024
Hello! Thank you for sharing your experience with us. We're sorry to hear about the issues you've encountered with your stove. This is not the experience we want our customers to have, and we apologize for any inconvenience caused. Your feedback is essential; we'll use it to improve our products and services. If you have any further concerns or need assistance, please feel free to reach out
on our Facebook or Twitter via @LGUSSupport. We appreciate your input. -Ken
on our Facebook or Twitter via @LGUSSupport. We appreciate your input. -Ken
Written by a customer while visiting lg.com
Customer Rating
2
Bad control panel and air fry
on October 15, 2021
Posted by: HerScout
from Richmond, ca
I've had this oven for two weeks and am slowly finding out its flaws. First it doesn't fit well unless it is placed against a wall, not a peninsula because the back is not straight, so there is a gap. Second, the air fryer was slower than my portable unit and didn't crisp the chicken and I had to keep checking to see if it was even working. Third and my biggest issue is that the control panel does not light up. I was informed by customer service "you have to put it in a well lit area" It is in the kitchen below a light and across from a window, but it is still difficult to see the key pad to set the temp, time, or start button. But design flaw. Be prepared to bend over and get close to use it. Not a good but for anyone with vision problems.
No, I would not recommend this to a friend.
Quality
3
Features
2
Value
2
Response from lg.comBy ^DLI, LGE Social Media, October 15, 2021
Thank you for taking the time to review our product. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your contact information, model/serial numbers and date of purchase and we will be happy to assist you. ^Daphane
Written by a customer while visiting lg.com
Posted by: Anonymous
from Citrus County Florida
Verified Purchase:Yes
[This review was collected as part of a promotion.] Marking on the knobs are too small hard to see I have to bend over to see, my hare could get caught on the front burner
Pros: Performance
Quality
5
Features
4
Value
4
Written by a customer while visiting lg.com
Posted by: JQ1969
from Fort Lauderdal
Verified Purchase:Yes
Having a ton of trouble figuring out the cooking temperature of both the cooktop and the oven. the cook top runs super hot ( ie: stuff boils on setting 2 of 10 ) so it is realy hard to jsut simmer stuff and the oven is all over the place in terms of temp.
Pros: Style/Design
No, I would not recommend this to a friend.
Quality
2
Features
2
Value
1
Response from lg.comBy Sandy, Social Media, March 9, 2022
Let us help you with that! Please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your name and model # and we would be happy to troubleshoot.^Sandy
Written by a customer while visiting lg.com
Posted by: Tricia77
from Palm City Florida
Verified Purchase:Yes
[This review was collected as part of a promotion.] We bought this oven because we bought all new appliances for our newly remodeled kitchen and we liked the LG refrigerator, dishwasher, and microwave so we went with the range as well. While it is a good product because it is wireless and I like that it alerts my phone, it has flaws that I don't like. First, the stovetop controls are in the front which I thought I'd prefer but several times one of the burners was turned on by both my husband and I when we inadvertenly barely nudged it without intent. If we had vacated the house before noticing it could have been disatrous. But the knobs light up so it helps catch the mistake. The other flaw is the airfryer. It takes forever!! You can't follow directions on packaged food. I have a counter top appliance which cooks 3 times faster and better so I have given up on using the range airfry option.
Pros: Quality
Quality
4
Features
3
Value
5
Written by a customer while visiting lg.com
Posted by: Crys002
from East TN
Verified Purchase:Yes
[This review was collected as part of a promotion.] I cook daily and this is the best range I’ve ever had. I love that the eyes and the oven heat up very quickly, and that you can easily control the temperature. Low is low, medium is medium, etc. I also love the light feature on the oven. Just so easy to quickly knock and see your food without searching for the light or opening the door!
Pros: Style/Design, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com