Customer reviews from lg.com
LG - 30-in Wide 6.3 Cu. Ft. Slide-In Electric True Convection Smart Range with 5 Elements, Air Fry and 2 UltraHeat Elements - Stainless Steel
Average customer rating
4
(108 Reviews)
Rating breakdown 108 reviews
5 Stars
59
4 Stars
18
3 Stars
10
2 Stars
9
1 Star
12
76%of customers recommend this product.
(
28 out of
37)
Customer Reviews for LG - 30-in Wide 6.3 Cu. Ft. Slide-In Electric True Convection Smart Range with 5 Elements, Air Fry and 2 UltraHeat Elements - Stainless Steel
Customer Rating
2
Bad control panel and air fry
on October 15, 2021
Posted by: HerScout
from Richmond, ca
I've had this oven for two weeks and am slowly finding out its flaws. First it doesn't fit well unless it is placed against a wall, not a peninsula because the back is not straight, so there is a gap. Second, the air fryer was slower than my portable unit and didn't crisp the chicken and I had to keep checking to see if it was even working. Third and my biggest issue is that the control panel does not light up. I was informed by customer service "you have to put it in a well lit area" It is in the kitchen below a light and across from a window, but it is still difficult to see the key pad to set the temp, time, or start button. But design flaw. Be prepared to bend over and get close to use it. Not a good but for anyone with vision problems.
No, I would not recommend this to a friend.
Quality
3
Features
2
Value
2
Response from lg.comBy ^DLI, LGE Social Media, October 15, 2021
Thank you for taking the time to review our product. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your contact information, model/serial numbers and date of purchase and we will be happy to assist you. ^Daphane
Written by a customer while visiting lg.com
Customer Rating
5
Love the big oven. It bakes beautifully. I make me
on October 2, 2021
Posted by: Jujij
from Arkansas
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought while remodeling my kitchen. It is the most beautiful stove I’ve ever seen and features are added plus. Live big oven glass.
Pros: Style/Design, Features/Settings, Performance
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
4
Sleek over with great features
on September 25, 2021
Posted by: DCB1128
from NJ
[This review was collected as part of a promotion.] This is a very sleek looking stove with a lot of features. I love the built in air fryer so I do not have to purchase a separate appliance for that. The oven has a large capacity so you can fit a lot more. The self clean feature is fantastic and I get notifications for regular cleaning on my phone. I’ve hooked up the stove to the wifi so I can self start and get the notifications. I can pre heat the oven and get a notification when it is ready. I don’t have to keep checking if it has reached the desired temperature.
Setting cooking temperatures is easy but the controls are super sensitive. While cleaning, I accidentally turned on a burner because I hit the knob. There are no kids in my house but I can see how this could be an issue in households with small children. I realized there is a lock feature, which again, I accidentally activated by cleaning. It might be a lot for parents to remember to lock it.
Overall it is a great appliance and I have been loving using it.
Pros: Style/Design, ease of use, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
4
Written by a customer while visiting lg.com
Posted by: RL1956
from Bristol VA
Verified Purchase:Yes
[This review was collected as part of a promotion.] Only had a month and haven’t used all of the features. So far so good. I have been pleased.
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Bob24651
from Tazewell VA
Verified Purchase:Yes
Had it less than a month but am very pleased so far. Heats quickly and evenly and is not difficult to learn the functions. Definitely a step up.
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Walter61
from Auburn, Washington
Verified Purchase:Yes
[This review was collected as part of a promotion.] We haven't had it but, a few weeks. Having said that, we are quite impressed! I cook (probably) 97% of the meals. Love it! The app hasn't come into play yet but, I dig it! Start to finish baked (fluffy) baked potatoes in some 45 minutes is awesome! Cookies done in under 10 minutes, using the convection bake is great!
Pros: Style/Design, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
4
Value
4
Written by a customer while visiting lg.com
Customer Rating
2
on August 9, 2021
Posted by: Slb123456
from Deland fl
So sorry I bought this. Side get so hot it makes.my granite counter hot to touch.
Hard to clean surface
Hard to clean surface
No, I would not recommend this to a friend.
Quality
2
Features
2
Value
2
Response from lg.comBy ^DLI, LGE Social Media, August 9, 2021
We hate hearing you are having an issue with your unit. We’d like to gather more information to see if we can help. Please contact LG Customer Support via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your contact information, model/serial numbers, and date of purchase so that we can better investigate and quickly assist you with a resolution, where possible. We apologize for any inconvenience this has caused. ^Daphane
Written by a customer while visiting lg.com
Posted by: BBob2828
from Alabama
Verified Purchase:Yes
[This review was collected as part of a promotion.] Have been using for 3 weeks. Glass top stains less than other stoves I have used and easy to clean. Returned two other stoves that I was unhappy with.
Pros: Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com