Customer reviews from lg.com
LG - 6.3 Cu. Ft. Slide-In Electric True Convection Smart Range with Air Fry and 2 UltraHeat Elements - Stainless Steel
Average customer rating
4
(107 Reviews)
Rating breakdown 107 reviews
5 Stars
59
4 Stars
18
3 Stars
10
2 Stars
9
1 Star
11
76%of customers recommend this product.
(
28 out of
37)
Customer Reviews for LG - 6.3 Cu. Ft. Slide-In Electric True Convection Smart Range with Air Fry and 2 UltraHeat Elements - Stainless Steel
Customer Rating
1
Display Issue just over 1 year old
on August 20, 2023
Posted by: Fellows55
from Hicksville, NY
[This review was collected as part of a promotion.] Bought stove Nov 21, 2021 was working great now the time display is not showing the numbers correctly. The middle bar is not displaying so an 8 looks like 0. Reading reviews this seems to be an issue for many. I can't believe a stove just over a year old should have this issue and of course it is not covered by the warranty any longer. Do not purchase this stove!
Quality
1
Features
2
Value
2
Response from lg.comBy LG Customer Experience team, Customer Care, August 22, 2023
Thanks so much for sharing your experience with us. We want you to feel comfortable sharing good or bad news with us. We're disappointed that your experience with us fell short of your expectations. We want to thank you for giving us a chance to make things right by bringing this to our attention for improvements to our products and services. Please contact us at 800-243-0000 in order to discuss further options to resolve the concerns you are reporting. We, along with the community, appreciate your kindness in sharing today. http://spr.ly/6427PWqLc `Tanisha
Written by a customer while visiting lg.com
Posted by: Joe808
Verified Purchase:Yes
[This review was collected as part of a promotion.] It may be my imagination, but this range/over cooks a lot fast than any of the other leading brands that I have ever owned or used in the past. The features make it very felxible and I love the tech in the product. Plus it looks great.
Written by a customer while visiting lg.com
Posted by: john 2023
from Georgia
Verified Purchase:Yes
[This review was collected as part of a promotion.] I purchased the LSEL6337 range about a month ago and this is a well designed high tech easy to use range anyone that cooks would love to use, this range has unbelievable features and technology. The cooktop can accompany various cookware, the oven has an attachable probe for precise temperature. My favorite is the Sous-Vide mode, excellent restaurant quality steaks.
Pros: ease of use, Quality, Style/Design, Features/Settings, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: max pinto
Verified Purchase:Yes
[This review was collected as part of a promotion.] fast service very good we like it perfect for my need's
Written by a customer while visiting lg.com
Posted by: MrsJLT
from Rhode Island
Verified Purchase:Yes
Replaced our other stove after 33 years. So far love this one. Roomy oven and stove top easy to clean
Just getting used to the convection as I didn’t use that feature in my previous stove. Some instruction on the convection feature would have been nice. Did find information on line
Just getting used to the convection as I didn’t use that feature in my previous stove. Some instruction on the convection feature would have been nice. Did find information on line
Pros: ease of use
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Stella Klein
from London On Canada
Verified Purchase:Yes
[This review was collected as part of a promotion.] Looks good and does a great job so far. We do find it is easy to accidentally turn the stove top burners on. Can’t tell you how we manage to do it but it has happened quite a few times. Stove also arrived with nothing inside. No racks, manual, etc. Called LG and they sent everything out right away.
Pros: ease of use, Style/Design, Features/Settings
Quality
4
Features
4
Value
4
Written by a customer while visiting lg.com
Posted by: Bon21
Verified Purchase:Yes
I’ve had this range for a few weeks, the cooktop takes longer to heat up even on high. The oven also takes longer to bake items, I’ve tried all of the settings, oven thermometer says it’s the temperature as set. Everything takes longer than recipe recommends. I’m not impressed with this range for the amount of money it cost.
Quality
3
Features
3
Value
2
Response from lg.comBy LG Customer Experience team, Customer Care, November 1, 2023
Hi there. Thank you for leaving us a review on your 6.3 cu ft. Smart Wi-Fi Enabled ProBake Convection® InstaView™ Electric Slide-in Range with Air Fry. Your feedback is critical to us, and it helps us keep a fresh perspective on new ways to improve our services and future products. Should you need assistance with your unit, please send us a private message on Facebook or Twitter or reach us at our customer service line at (800) 243-0000, and we will be happy to accommodate you. ^Anthony
Written by a customer while visiting lg.com
Posted by: MariInVA
from VA
Verified Purchase:Yes
[This review was collected as part of a promotion.] Nice appearance and excellent cooking. Even cooking, fast to bring water to boil. Oven is quick to come to temp. Cooktop streaks when I clean it and I'm trying to find the best method.
Pros: ease of use, Quality, Style/Design, Features/Settings, Performance
Quality
5
Features
5
Value
4
Written by a customer while visiting lg.com