Customer reviews from lg.com
LG - 6.3 Cu. Ft. Slide-In Electric True Convection Smart Range with Air Fry and 2 UltraHeat Elements - Stainless Steel
Average customer rating
4
(105 Reviews)
Rating breakdown 105 reviews
5 Stars
58
4 Stars
18
3 Stars
10
2 Stars
9
1 Star
10
76%of customers recommend this product.
(
28 out of
37)
Customer Reviews for LG - 6.3 Cu. Ft. Slide-In Electric True Convection Smart Range with Air Fry and 2 UltraHeat Elements - Stainless Steel
Posted by: Rubys Kitchen
from St Petersburg
Verified Purchase:Yes
Love, love , love the smart design. My first smoothtop and leased with how easy it is to use and clean.
Quality
5
Features
5
Value
4
Response from lg.comBy Dhana Danee Enriquez, LG Social Media, May 6, 2023
Amazing feedback. Thank you so much for giving us 5 stars! We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. It's our pleasure to provide the best possible service to our customers, and we're glad this commitment was reflected in your experience using the LG 6.3 cu ft. Smart Wi-Fi Enabled ProBake Convection® InstaView™ Electric Slide-in Range with Air Fry, model LSEL6337F. Thanks again for your kind words and for being a fantastic customer! If you have questions or concerns in the future, please reach out to our support team via private message on Facebook or Twitter through @LGUSSupport, or call our Customer Service at (800) 243-0000. Please be sure to provide your contact information along with your model and serial numbers. We will be happy to assist you. ^Danee
Written by a customer while visiting lg.com
Posted by: Aloha Range LG
from Honolulu
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought the range October 2021 and unfortunately I didn’t take the warranty think a new LG product was durable and I shouldn’t have any issues. Well, unfortunately the infinite rotary d so witch for the right front burner I will need to replace. Also the digital display numeric feature is partly not working, so the number reading does display correctly.
Pros: Style/Design, Performance
Quality
3
Features
4
Value
4
Response from lg.comBy Christian Jimenez, LG Social Media, June 13, 2023
We appreciate you taking the time to post your feedback for 6.3 cu ft. Smart InstaView™ Electric Slide-in Range. We regret to hear you're having issues with your right front burner. Please reach out to us at (800) 243-0000 so that we can assist in getting the repairs done! Our hours of operation are from Mon. to Sun. 8AM - 9PM EST. We look forward to hearing from you. ^Chris
Written by a customer while visiting lg.com
Posted by: PatfromMaine
from Gorham, Maine
Verified Purchase:Yes
I love the variable size burners, especially the small front one. The small front burner makes it so much easier to stir sauces. I'm 5'3" and reaching the back burner and stirring for long periods of time was hard.
We switched from a gas range to electric because we have solar panels. I also didn't like the news about gas ranges and health.
We switched from a gas range to electric because we have solar panels. I also didn't like the news about gas ranges and health.
Pros: ease of use
Quality
5
Features
5
Value
5
Response from lg.comBy Christian Jimenez, LG Social Media, June 19, 2023
Hi, we're glad to hear your 6.3 cu ft. Wi-Fi Enabled ProBake Convection® ™ Electric Slide-in Range has met your expectations! Thank you for pointing out the ergonomics available in this range! #LifesGood when LG thinks of the little things to make your cooking experience easy on your body. Happy cooking! ^Chris
Written by a customer while visiting lg.com
Posted by: DG65
from Raliegh NC
Verified Purchase:Yes
[This review was collected as part of a promotion.] This range is great, read a lot of mixed reviews but we have found this one to be flawless and we highly recommend it!
Pros: Quality, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
2
Good for a year. It's costing so much in repai
on July 25, 2023
Posted by: Thonger
Just over a year and one of the element dials wouldn't turn, then the LED light on the dial won't turn on, now the display is missing lines on the timer / clock. The repairs are going to cost more then the range soon.
Response from lg.comBy Ian, LG Social Media, July 28, 2023
Hello! We'd love to hear more about everything that's going on with your range/oven, so we can see what our best course of action is! If you could please reach out with the link below, it'll be our pleasure to help. https://www.lg.com/us/support/contact ^Ian
Written by a customer while visiting lg.com
Posted by: Vicki007
from Newark, OH
Verified Purchase:Yes
[This review was collected as part of a promotion.] Display is burned out already. Glass top rattles while oven fans are running. Uneven baking.
Quality
3
Features
3
Value
3
Response from lg.comBy LG Customer Experience team, Customer Care, August 17, 2023
Hey there. We appreciate your time in leaving us a review regarding your electric range. It's hard for us to hear that you had a negative experience, as we always do our best to provide our customer service with the best support possible. Should you have any other questions or concerns, don't hesitate to reach out to us through our social media platforms such as Facebook or Twitter using @LGUSSupport or contact our customer support line at (800) 243-0000, and we would be happy to look into this for you. ^Anthony
Written by a customer while visiting lg.com
Customer Rating
1
Display Issue just over 1 year old
on August 20, 2023
Posted by: Fellows55
from Hicksville, NY
[This review was collected as part of a promotion.] Bought stove Nov 21, 2021 was working great now the time display is not showing the numbers correctly. The middle bar is not displaying so an 8 looks like 0. Reading reviews this seems to be an issue for many. I can't believe a stove just over a year old should have this issue and of course it is not covered by the warranty any longer. Do not purchase this stove!
Quality
1
Features
2
Value
2
Response from lg.comBy LG Customer Experience team, Customer Care, August 22, 2023
Thanks so much for sharing your experience with us. We want you to feel comfortable sharing good or bad news with us. We're disappointed that your experience with us fell short of your expectations. We want to thank you for giving us a chance to make things right by bringing this to our attention for improvements to our products and services. Please contact us at 800-243-0000 in order to discuss further options to resolve the concerns you are reporting. We, along with the community, appreciate your kindness in sharing today. http://spr.ly/6427PWqLc `Tanisha
Written by a customer while visiting lg.com
Posted by: Joe808
Verified Purchase:Yes
[This review was collected as part of a promotion.] It may be my imagination, but this range/over cooks a lot fast than any of the other leading brands that I have ever owned or used in the past. The features make it very felxible and I love the tech in the product. Plus it looks great.
Written by a customer while visiting lg.com