Customer reviews from lg.com
LG - 6.3 Cu. Ft. Slide-In Gas True Convection Smart Range with EasyClean, Air Fry and UltraHeat 22K Dual Burner - Stainless Steel
Average customer rating
4.4
(115 Reviews)
Rating breakdown 115 reviews
5 Stars
81
4 Stars
16
3 Stars
7
2 Stars
6
1 Star
5
95%of customers recommend this product.
(
39 out of
41)
Customer Reviews for LG - 6.3 Cu. Ft. Slide-In Gas True Convection Smart Range with EasyClean, Air Fry and UltraHeat 22K Dual Burner - Stainless Steel
Customer Rating
2
Very poor reliability! Faulty parts. LG fails!
on July 7, 2025
Posted by: IntegrityCounts
This range is only two years old and I started getting F9 error message, oven would not heat. Seems that the igniter is faulty as well as its ability to maintain heat once it gets there (panel reads 400 while oven thermometer reads 200). LG so far has not taken accountability for these faulty parts. I will be filing complaints with California Attorneys General and BBB. A range for this pricepoint should have better reliability and if the parts are faulty, then LG should do the right thing and replace gratis.
Quality
1
Features
3
Value
1
Response from lg.comBy LG Digital Care Team, July 14, 2025
Hey there! We're here for you and we want to help as much as we can. The F9 error typically means the oven isn't reaching temperature, often due to an igniter or heating element. While a power reset can sometimes help, visual inspections or professional diagnosis might be needed. Here's a link to some more information from our LG Help Library: https://shorturl.at/oFk1o. We want to thoroughly investigate everything you've detailed and work towards a comprehensive resolution for you. Please send us a direct message @LGUSSupport with your range's model number, serial number, and original purchase date. If you have any case or service request numbers from your interactions with LG regarding these issues, please include those as well. We are committed to addressing your concerns directly and reviewing your situation. ^ Diego
Written by a customer while visiting lg.com
Customer Rating
2
NOT easy to clean!
on September 27, 2025
Posted by: BPWC
Advertised as “easy clean.” For the oven this is true. For the cook top, cleaning this range is the absolute worst of any I have owned! The stainless steel top has a brushed finish which holds on to spills and spatters tenaciously. The grates are rough cast iron; there are three long grates which do mot fit easily in a sink, have multiple nooks and crannies which are difficult to clean, and the rough cast iron is just ridiculous. Do NOT buy this range unless you enjoy frustration - get a range with an enameled surface and enameled grates.
Pros: Performance
Quality
2
Features
3
Value
2
Response from lg.comBy LG Digital Care Team, September 28, 2025
Thank you for taking the time to share your feedback on the LSGL6337F Range, we’re glad to read you found the EasyClean feature helpful for the oven, but we understand your concerns The stainless-steel surface and heavy-duty cast iron grates are designed for durability and professional-style performance. For best results, we recommend wiping the cooktop soon after use with a soft cloth and mild cleaner to prevent residue from setting, and soaking the grates in warm, soapy water to loosen buildup before scrubbing with a non-abrasive brush. If you have additional feedback or questions, reach us through social media @LGUSSupport! ^Jose
Written by a customer while visiting lg.com
Customer Rating
1
Gas tange knobs are insane
on November 17, 2025
Posted by: Jon Fl
[This review was collected as part of a promotion.] the kbos on the range go in order: Lite - Hi-Med-Lo which means I have to start the burner on the highest setting/flame just to go to the lower setting. Also, the range sends a big yellow flame vefore Inhave to turn it on and it is a huge fire hazard.
Quality
1
Features
2
Value
1
Response from lg.comBy LG, November 18, 2025
Hello, Jon. Thank you for sharing your experience with your LG Range. We understand how important safe and reliable operation is, especially with the burner controls and flame behavior on your range. To allow us to properly investigate the details of your specific product model and to see if there is anything we can do to assist with this burner knob sequence and flame safety issue being encountered, please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further assistance. You can also refer to this helpful link for range and oven support resources: https://www.lg.com/us/support/help-library/burner-flames-uneven-large-small-gas-cooktops-ranges--20150483016024. ^James
Written by a customer while visiting lg.com