Customer Reviews for LG - 6.3 Cu. Ft. Slide-In Gas True Convection Smart Range with EasyClean, Air Fry and UltraHeat 22K Dual Burner - Stainless Steel
Customer Rating
5
LOVE
on December 30, 2024
Posted by: Daisy519
[This review was collected as part of a promotion.] I bought this gas range last month. It is wonderful. Heats up water to boil very quickly.oven let's you know when it's time to clean oven. After2 uses.LOL
Response from lg.comBy LG Digital Care Team - Diego, February 21, 2025
Hey there! Sounds like your new gas range is doing an amazing job! Gotta love that quick boil time and those helpful oven reminders—enjoy your cooking! 🔥😊 ^ Diego
Written by a customer while visiting lg.com
Customer Rating
2
Burner and Control Panel Failure
on April 30, 2023
Posted by: SagePC
from Park City, Utah
We went through three of this model of LG range/ovens before getting one where all burners worked. Now two years later, the LEDs on the control panel are failing. Very disappointed in the quality of this product.
Pros: Style/Design, Features/Settings
Quality
2
Features
5
Value
3
Response from lg.comBy Bryan James Tanjuakio, LG Social Media, May 1, 2023
We apologize that you had such an experience. Your feedback is very important to us, and it helps us keep a fresh perspective on new ways to improve our services and future product developments. If you need more assistance with your LG product, please send us a private message on Facebook or Twitter using @LGUSSupport and we will be happy to assist you ^James.
My husband and I recently moved to a new house and did not like the oven provided by the builder. We had a GE Profile slide in range in our previous home. We loved all the features but had to make 3 service calls within the first year of owning it. This time we went with the LG Insta view slide in range. We love it. The oven is built like a tank and has every feature you could want in a high end oven. It performs beautifully. The convection bake does a wonderful job cooking cakes and pastries. The cooktop cleans up very easily. I would highly recommend this oven!
Pros: ease of use, Quality, Style/Design, Features/Settings, Performance
[This review was collected as part of a promotion.] The surface units are great and work perfectly. The electronic panel that controls the oven does not function, thus I have had the stove one month with no oven. LG sent a tech out 3 times with replacement electronics. None have worked. I still have no oven. Finally LG decided to refund my money. This is a real disappointment.
Pros: Style/Design
Quality
2
Features
2
Value
2
Response from lg.comBy LG Customer Experience team, Customer Care, September 28, 2023
Hey there. We understand how frustrated this can make you feel, and our top priority is to ensure that you get the best solution for this. At your earliest convenience, feel free to send us a private message through our Facebook or Twitter platforms with your contact details and case number. ^Anthony
Written by a customer while visiting lg.com
Customer Rating
5
Happy Owner after one month...
on November 18, 2024
Posted by: beachbobe
from Massachusetts
[This review was collected as part of a promotion.] I purchased this range based on the recommendation of a trusted consumer reviews magazine and it had the features I was looking for. Everything works as promised and the the quality appears to be excellent. If you are considering an LG range look at the model numbers CAREFULLY. I wanted the control panel display to light up when in use - this model (LSGL6337F) does - some of the LG appliances do not have a lighted control panel which makes it very difficult to read in low kitchen light. I had to visit several appliance stores to discover this - I wish LG would make this clearer in the specifications.
[This review was collected as part of a promotion.] I love all the features, however, there is rubber grommet near the large burner that melted on the first use while using a large pot. also the control panel stopped working a few day after purchase just needed to reset by unplugging and replugging. There is no troubleshooting indicator on how solve this problem in the manual.
Pros: Features/Settings
I would recommend this to a friend!
Quality
4
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
4
Great Range
on May 19, 2022
Posted by: me infinity
from NJ
[This review was collected as part of a promotion.] So far I really like this gas range! I purchased it because of the large oven capacity and easy clean features. I haven't done any massive heavy duty cooking yet but all the meals I've made so far have cooked well and been easy to clean up. I also haven't used the wifi connectivity yet but that wasn't super important for me. The oven itself is very different than my last one as it heats up from the back and pushes the air around which is great, but getting used to it. I feel like the oven takes a bit to heat up (probably because it is so large) which if you're just heating up pizza or chicken fingers can be frustrating but I'll take that trade off for the size! I love the blue interior. And love that I have been able to just wipe the oven and stovetop down when I made a greasy mess, I haven't had to use either cleaning features yet (we'll see how that goes). I love the 22K burner - it boiled a huge pot of water relatively fast! My negatives so far - you have to turn the oven knob on then off to get the timer/panel to come on (not a big deal but I wish you could just tap on the panel) the timer plays a happy little song though when done! Also the broiler shuts off with door open (which is a good safety feature) though I like sometimes to flip things around and keep an eye on what I'm broiling with the door open (not a dealbreaker). Then the top grates have scratched the stovetop slightly though I haven't moved them around much except to clean. You can't see the scratches really when the grates are on so doesn't bother me yet but it seems the top may scratch easily which over time would be worrisome. Overall I feel like this range was a great purchase however I'm still new to it and learning all the different cooking features. So far so good though and I would highly recommend at this point!