Customer reviews from lg.com
LG - 6.3 Cu. Ft. Slide-In Gas True Convection Smart Range with EasyClean, Air Fry and UltraHeat 22K Dual Burner - Stainless Steel
Average customer rating
4.4
(115 Reviews)
Rating breakdown 115 reviews
5 Stars
81
4 Stars
16
3 Stars
7
2 Stars
6
1 Star
5
95%of customers recommend this product.
(
39 out of
41)
Customer Reviews for LG - 6.3 Cu. Ft. Slide-In Gas True Convection Smart Range with EasyClean, Air Fry and UltraHeat 22K Dual Burner - Stainless Steel
Posted by: Refrigerator Maximus
from Wisconsin
Verified Purchase:Yes
[This review was collected as part of a promotion.] Feature upon feature! I have used a few of the features to include bake, bread proof and air fry. They all work flawlessly!
Quality
5
Features
5
Value
5
Response from lg.comBy Tanisha, social/LG, April 28, 2023
Awesome! We can smell the love in the air from that your LG Oven. We want to say a great big thank you for your committed support of the LG Brand, as we continue to meet our customers expectations by improving our products and services daily. We're here to help if you have any questions or concerns please feel free to reach out to us via Facebook or Twitter by sending us a private message or @LGUSSupport, Our Customer Service Number is (800)243-0000.~Tanisha
Written by a customer while visiting lg.com
Posted by: Joan Procopio
from Apex, NC
Verified Purchase:Yes
Beautiful stainless steel stove. Love all the bells an whistles it has :) I'm having an issue with the ultra heat burners ignition which is a great feature for boiling water quickly! Hopefully a quick fix! :)
Pros: ease of use, Style/Design, Features/Settings
Quality
5
Features
5
Value
5
Response from lg.comBy Jai., LG Social., May 3, 2023
Hello there. Thanks for reaching out and providing that feedback. Customer feedback helps LG improve its products as well as its customer service. So believe me when I say, LG is listening. We are excited to hear that you are enjoying your LG Range. You are a valued customer. If you have any questions or concerns in the future please don't hesitate to reach us at our customer service line at(800)243-0000 or send us a private message through Facebook or Twitter with your contract information using the handle @LGUSSupport.`Jai.
Written by a customer while visiting lg.com
Posted by: Tobes
from Connecticut
Verified Purchase:Yes
[This review was collected as part of a promotion.] Visually attractive, easy and intuitive to use, smart app actually very helpful (e.g., preheating done alert). Love that the stovetop controls light up when in use. Major upgrade for my family.
Pros: Quality, Style/Design, Features/Settings, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: LB Scott
from Long Beach, CA
Verified Purchase:Yes
[This review was collected as part of a promotion.] We remodeled our kitchen and used LG for all our appliances. Each item was loaded with features giving us lots more cooking options than we’ve ever had.
Pros: Style/Design, Features/Settings
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: DougBKLN
from Brooklyn, NY
Verified Purchase:Yes
I’ve only had the LG LSGL6337F Gas Range a few weeks so far, but I already love it. I’ve used all the burners for their various functions, it’s a good selection to handle most any task.
In the oven, I’ve baked brownies on convection bake that turned out more evenly done than any I’ve made previously. And steaks with the convection roast setting, it cooked them very evenly and quickly. I’ve also cooked (frozen) French fries using the air fryer setting and, once again, they were done very evenly and without being burnt on the bottom.
It was very easy to link it to the ThinQ app. I like how it will alert my phone when pre-heating is done or when a timer is finished. My only complaint so far is that I get a reminder on my phone (from the app) at least once a week that the range needs to be cleaned. I’ve been getting them since the first week and I have no idea what the trigger is that causes them.
One odd thing to report, it was supposed to have come with a meat probe (to monitor meat temperature while it cooks) and a “rear filler” (if there is a gap between the rear of the range and the wall, this can be added to the back/top of the range to prevent things from falling behind it). Both of these items were missing, so I had to call LG customer support to request them and I received them in about 10 days.
I’m very happy I chose this range.
In the oven, I’ve baked brownies on convection bake that turned out more evenly done than any I’ve made previously. And steaks with the convection roast setting, it cooked them very evenly and quickly. I’ve also cooked (frozen) French fries using the air fryer setting and, once again, they were done very evenly and without being burnt on the bottom.
It was very easy to link it to the ThinQ app. I like how it will alert my phone when pre-heating is done or when a timer is finished. My only complaint so far is that I get a reminder on my phone (from the app) at least once a week that the range needs to be cleaned. I’ve been getting them since the first week and I have no idea what the trigger is that causes them.
One odd thing to report, it was supposed to have come with a meat probe (to monitor meat temperature while it cooks) and a “rear filler” (if there is a gap between the rear of the range and the wall, this can be added to the back/top of the range to prevent things from falling behind it). Both of these items were missing, so I had to call LG customer support to request them and I received them in about 10 days.
I’m very happy I chose this range.
Pros: Features/Settings, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Leanne V
from walnut
Verified Purchase:Yes
I've had this range for about 3 months. I love it more every time I use it. It's very spacious. I love the heating element in the back. My previous oven had the heat on the bottom. If you used the bottom rack, food tended to burn. This oven distributes the heat much more efficiently, without burning.
Pros: ease of use, Quality, Style/Design, Features/Settings, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Jihyun
from New York, NY
Verified Purchase:Yes
We bought our range a few weeks ago. It looks beautiful in our kitchen and works like a charm.
The pleasant surprise was LG's delivery. We were contacted ahead of schedule regarding delivery and the communication stream was constant and professional all the way.
Pros: Style/Design, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Old Hugh
from Darien, Georgia
Verified Purchase:Yes
[This review was collected as part of a promotion.] After 3 months of use, using it every day.. Love the Simmer Burner. One Grate was damaged in shipment and LG sent us a new replacement.
Pros: ease of use, Style/Design, Features/Settings, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com