Customer reviews from bosch-home.com
Bosch - 500 Series 36 in. Wide 26 Cu. Ft. 3-Door French Door Smart Freestanding Refrigerator with External Water and Ice - Stainless Steel
Average customer rating
4.5
(125 Reviews)
Rating breakdown 125 reviews
5 Stars
91
4 Stars
19
3 Stars
5
2 Stars
4
1 Star
6
88%of customers recommend this product.
(
91 out of
104)
Customer Reviews for Bosch - 500 Series 36 in. Wide 26 Cu. Ft. 3-Door French Door Smart Freestanding Refrigerator with External Water and Ice - Stainless Steel
Customer Rating
5
Quality refrigerator
on May 18, 2026
Posted by: Jerry C
[This review was collected as part of a promotion.] Like the modern look and features of this refrigerator. Love the information screen above the water/ice dispenser and the way it activates when in use. The water dispenser directs a strong stream of water in a slightly backwards direction making it easy to center the recieivng container and avoid spills. The dispenser cavity is wide enough to allow for my glass coffee karaf to fully fit within it while filling it with water. Easy to remove the ice maker tray as well as the water filter. The freezer compartment is large and designed well. Haven't used the Home Connect feature yet but plan to do so. All in all, given that no one refrigerator can offer the best of everything to everyone, this is a very good product.
I would recommend this to a friend!
Written by a customer while visiting bosch-home.com
Customer Rating
4
Great Refrigerator
on May 17, 2026
Posted by: Jack
[This review was collected as part of a promotion.] Waiting for freezer on too refrigerator on bottom. Alas, it is what it is. Great refrigerator considering freezer is on bottom
I would recommend this to a friend!
Written by a customer while visiting bosch-home.com
Customer Rating
5
Nice looking appliance
on May 12, 2026
Posted by: Stan
[This review was collected as part of a promotion.] I've only had the refrigerator for a few days, but I love how spacious both refrigerator and freezer compartments are. When the appliance was delivered there was packing tape stuck to the stainless steel doors and it took 3 hours to get the tape off. I was afraid to use Goof Off for fear that the finger proof finish would be stripped, but nothing else worked. It left a couple scratches from trying to peel the tape with a tefflon scraper too. Don't use anything but a soft cloth and Goo-gone or Goof Off to remove the tape!
Written by a customer while visiting bosch-home.com
Customer Rating
4
Like it.
on May 7, 2026
Posted by: Chuck
Wifi doesn't always work.
Response from bosch-home.comBy TM, CS, May 8, 2026
Hello, thank you for your feedback. We’re sorry to hear about the trouble you are having with the connection to your appliances. Our team would be happy to help troubleshoot this. Please reach out to us at info.us@home-connect.com. Include your model number, device type and email address associated with your account. Thank you.
Written by a customer while visiting bosch-home.com
Customer Rating
5
BEAUTIFUL
on May 4, 2026
Posted by: Cece
[This review was collected as part of a promotion.] This refrigerator is very nice-looking. No complaints thus far, though I don't understand the lack of lighting at the very top of the upper section.
I would recommend this to a friend!
Written by a customer while visiting bosch-home.com
Customer Rating
2
Serious design flaw
on May 4, 2026
Posted by: Jabg
This is the second refrigerator installed within two months. Both have the exact same issue. The left hand door that contains the external ice and water maker does not remain open. Rapidly closes every time you open the door. This is a major design flaw that Bosch is aware of. The entire reason for purchasing a French door unit is so that you can put large items in at ease.It is absolutely impossible as you have to use your hand or hip to keep the door open.Very disappointed will not purchase another product from Bosch again, which is unfortunate because I own a few that do not have problems. Bosch should be fixing this or stating this us a non fixable issue it before customers make such a large purchase. I will be contacting customer service. I am not satisfied.
No, I would not recommend this to a friend.
Response from bosch-home.comBy TM, CS, May 7, 2026
Hi, thanks for your review. We apologize for any difficulties or disappointment you may be experiencing with your Bosch refrigerator and we appreciate you making us aware. Your feedback is valuable as it allows us to find ways we can improve our products. We will forward your comments to our design team for review. If you have any questions or need assistance, please call our Customer Support at 1-800-944-2904. Thank you.
Written by a customer while visiting bosch-home.com
Customer Rating
5
Refrigerator
on May 1, 2026
Posted by: Fridge
[This review was collected as part of a promotion.] So cute and really nice
I would recommend this to a friend!
Written by a customer while visiting bosch-home.com
Customer Rating
5
Best purchase ever!
on April 7, 2026
Posted by: BarbaraP
[This review was collected as part of a promotion.] It was time to replace our high-end fridge of 10 years since it continued to have issues, and we didn't think we could find one we liked as much. This Bosch is so much better and actually cost less than if we were to replace the previous brand/similar model we had. Super spacious, and stylish to boot. The large door comparements make it much easier to organize the many condiments and sauces we're prone to purchase. A favorite feature is the automated water bottle fill. Freezer is easy to organize and holds a good amount. We couldn't be happier with the purchase!
I would recommend this to a friend!
Written by a customer while visiting bosch-home.com