Customer reviews from bosch-home.com
Bosch - 500 Series 26 Cu. Ft. 3-Door French Door Refrigerator with External Water and Ice - Stainless Steel
Average customer rating
3
(4 Reviews)
Rating breakdown 4 reviews
5 Stars
2
4 Stars
0
3 Stars
0
2 Stars
0
1 Star
2
50%of customers recommend this product.
(
2 out of
4)
Customer Reviews for Bosch - 500 Series 26 Cu. Ft. 3-Door French Door Refrigerator with External Water and Ice - Stainless Steel
Customer Rating
1
Poor Quality and Terrible Ice Maker
on December 26, 2024
Posted by: Laura
I was so excited to get this refrigerator after loving my dishwasher. I was most excited about a larger capacity ice maker since we use a fair amount on a daily basis for water bottles. Unfortunately, the doors have broken and the fridge doesn't seal very well anymore (approx 6 months after install). The ice maker is almost unusable. It is so loud it wakes us up in the middle of the night and apparently this is a normal occurrence after reading other reviews. It stops being able to make ice 50% of the time and I have had to resort to ice cube trays. The ice maker has had issues after about a week of use which is unacceptable. Do to life being busy, I did not call in the warranty before 1 year (which is ridiculous given the price tag) and I don't want to pay for repairs on something that has already had so many issues. It also doesn't move very easily which is a pain for cleaning underneath. I'm very disappointed with my purchase as I really trusted this brand for quality.
No, I would not recommend this to a friend.
Response from bosch-home.comBy TM, CS, December 30, 2024
Hi Laura, thank you for your review. We apologize for any disappointment or difficulties you may be experiencing with this appliance and for any inconvenience. Your feedback is valuable and will be forwarded to our product design team for their consideration. If you have any additional questions or concerns, we invite you to call our Customer Support team at 1-800-944-2904. Thank you.
Written by a customer while visiting bosch-home.com
Customer Rating
1
Do not buy
on January 7, 2025
Posted by: Blondie
I like the fridge itself as far as the layout and capacity but I purchased this model because it was supposed to be a great ice machine. I've had it for over a year and the ice machine has been replaced twice and broke again. The filter causes lots of problems. have to replace it alot and this last time i had to have a repairman unplug the line and let air out to get the filter back in. Ridiculous! Because of how my cabinet is built around it the repairman had to take off the doors to do it. Problem after problem
No, I would not recommend this to a friend.
Response from bosch-home.comBy Bosch Home US, January 8, 2025
Hi Blondie, thanks for your review. It is our priority to ensure that all our customers have a positive experience with our products, and we regret that we fell short of your expectations. If you have any questions or concerns about your ice maker, please contact Bosch Customer Care at 1-800-944-2904. We are here to assist you and address any product issues you may have. Thank you.
Written by a customer while visiting bosch-home.com
Customer Rating
5
New Bosch refrigerator
on January 30, 2025
Posted by: Retired mom
[This review was collected as part of a promotion.] I love my new Bosch refrigerator. It's spacious and the 3 drawers hold so much. The produce drawers keep the produce fresh much longer too. The freezer space is ample for my needs. I'm very happy with everything about it!
I would recommend this to a friend!
Written by a customer while visiting bosch-home.com
Customer Rating
5
Love it
on February 26, 2025
Posted by: Sdred
[This review was collected as part of a promotion.] We love this product. The size is great for our large family
I would recommend this to a friend!
Written by a customer while visiting bosch-home.com