Customer reviews from bosch-home.com
Bosch - 500 Series 36 in. Wide 26 Cu. Ft. 3-Door French Door Smart Freestanding Refrigerator with External Water and Ice - Stainless Steel
Average customer rating
4.5 out of 5
4.5
(125 Reviews)
Open Ratings Snapshot
Rating breakdown 125 reviews
5 Stars
91
4 Stars
19
3 Stars
5
2 Stars
4
1 Star
6
88%of customers recommend this product. 
(
91 out of 104
)
Best Buy Privacy Policy
Customer Reviews for Bosch - 500 Series 36 in. Wide 26 Cu. Ft. 3-Door French Door Smart Freestanding Refrigerator with External Water and Ice - Stainless Steel
Customer Rating
4 out of 5
4
New Bosch refrigerator
on June 4, 2026
Posted by: refrigerator
[This review was collected as part of a promotion.] we just got our refrigerator delivered today. It looks very nice. Sure hope it lasts longer than our LG.
I would recommend this to a friend!
Written by a customer while visiting bosch-home.com
Customer Rating
3 out of 5
3
Ice Maker
on June 1, 2026
Posted by: Lynn
The ice maker is very slow and sometimes makes no ice at all or very little. The left door is very light and stays open very easy. Needs force to close bothdoors
Response from bosch-home.comBy RH, BSH, June 2, 2026
Thanks for sharing your review. We value your feedback and are truly sorry to hear about your experience. We'd like to see how we can best support you—please connect with our Customer Care team at 1-800-944-2904 or BoschCare@bshg.com for further assistance. Thank you.
Written by a customer while visiting bosch-home.com
Customer Rating
5 out of 5
5
Great Frig
on May 28, 2026
Posted by: Michael Kammer
[This review was collected as part of a promotion.] Outstanding frig, lots of space. Ice and water are great. Love this frig
I would recommend this to a friend!
Written by a customer while visiting bosch-home.com
Customer Rating
5 out of 5
5
Fabulous Fridge!
on May 25, 2026
Posted by: JCC1188
[This review was collected as part of a promotion.] I can't say enough about my new Bosch three door refrigerator. I checked out all the top brands and models, and this by far was The best. It is so spacious and the crisper drawers and large pullout drawer for cheese and lunch meat are both fantastic. And the icemaker! Makes a ton of ice very quickly. All of the every day necessary items like water, ice, crushed or cubed are at my fingertips.
You won't be disappointed. I've owned it for about two months now and I still enjoy opening the doors everyday to see the brightly lit interior.
I would recommend this to a friend!
Written by a customer while visiting bosch-home.com
Customer Rating
5 out of 5
5
Should have upgraded before
on May 22, 2026
Posted by: Bluebonnet
[This review was collected as part of a promotion.] We had a side-by-side refridgerator for years but it failed so we chose the Bosch 500 series fridge. We shouldn't have waited so long. I can't believe how much I can store in this fridge! It runs so quiet. I have a small wine fridge next to it and that is so loud in comparison. I love the self-closing freezer door, how deep the fruit and vegetable trays are, and the folding rack for when we need to store taller items. The ice compartment is small and doesn't take much space which is also a nice feature.
I would recommend this to a friend!
Written by a customer while visiting bosch-home.com
Customer Rating
5 out of 5
5
Glad I chose Bosch!
on May 21, 2026
Posted by: Grant
[This review was collected as part of a promotion.] I was looking into replacing my Samsung french door style fridge and came across this Bosch model while researching. I've never owned a Bosch before but I can tell I made the right choice. The unit looks sleek, functions well, and feels sturdy. I would recommend this to anyone.
I would recommend this to a friend!
Written by a customer while visiting bosch-home.com
Customer Rating
5 out of 5
5
Quality refrigerator
on May 18, 2026
Posted by: Jerry C
Like the modern look and features of this refrigerator. Love the information screen above the water/ice dispenser and the way it activates when in use. The water dispenser directs a strong stream of water in a slightly backwards direction making it easy to center the recieivng container and avoid spills. The dispenser cavity is wide enough to allow for my glass coffee karaf to fully fit within it while filling it with water. Easy to remove the ice maker tray as well as the water filter. The freezer compartment is large and designed well. Haven't used the Home Connect feature yet but plan to do so. All in all, given that no one refrigerator can offer the best of everything to everyone, this is a very good product.
I would recommend this to a friend!
Written by a customer while visiting bosch-home.com
Customer Rating
1 out of 5
1
Extremely Disappointed
on May 18, 2026
Posted by: Badfridge
We are extremely disappointed with this Bosch refrigerator. It is less than one year old and has been nothing but problems.
The doors do not shut properly, the ice maker stopped working, and we have completely lost the freezer THREE separate times, forcing us to throw away all of the food each time. Now the ice machine is not working at all.
For a premium-priced refrigerator, this level of unreliability is unacceptable. We expected quality and dependability from Bosch and instead received constant stress, food loss, and service issues.
I would absolutely not recommend this refrigerator based on our experience.
No, I would not recommend this to a friend.
Response from bosch-home.comBy Bosch Home US, May 20, 2026
Hi and thanks for your review. We understand that your experience has fallen short of your expectations, and we deeply apologize for any frustration or inconvenience caused to you as a result. Our Customer Care Team is available at 1-800-944-2904 if assistance is needed. Please know we're here to help. Thank you.
Written by a customer while visiting bosch-home.com
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