Customer reviews from bosch-home.com
Bosch - 500 Series 36 in. Wide 26 Cu. Ft. 3-Door French Door Smart Freestanding Refrigerator with External Water and Ice - Stainless Steel
Average customer rating
4.5
(113 Reviews)
Rating breakdown 113 reviews
5 Stars
80
4 Stars
19
3 Stars
5
2 Stars
3
1 Star
6
87%of customers recommend this product.
(
81 out of
93)
Customer Reviews for Bosch - 500 Series 36 in. Wide 26 Cu. Ft. 3-Door French Door Smart Freestanding Refrigerator with External Water and Ice - Stainless Steel
Customer Rating
5
Should have upgraded before
on May 22, 2026
Posted by: Bluebonnet
[This review was collected as part of a promotion.] We had a side-by-side refridgerator for years but it failed so we chose the Bosch 500 series fridge. We shouldn't have waited so long. I can't believe how much I can store in this fridge! It runs so quiet. I have a small wine fridge next to it and that is so loud in comparison. I love the self-closing freezer door, how deep the fruit and vegetable trays are, and the folding rack for when we need to store taller items. The ice compartment is small and doesn't take much space which is also a nice feature.
I would recommend this to a friend!
Written by a customer while visiting bosch-home.com
Customer Rating
5
Glad I chose Bosch!
on May 21, 2026
Posted by: Grant
[This review was collected as part of a promotion.] I was looking into replacing my Samsung french door style fridge and came across this Bosch model while researching. I've never owned a Bosch before but I can tell I made the right choice. The unit looks sleek, functions well, and feels sturdy. I would recommend this to anyone.
I would recommend this to a friend!
Written by a customer while visiting bosch-home.com
Customer Rating
5
Quality refrigerator
on May 18, 2026
Posted by: Jerry C
Like the modern look and features of this refrigerator. Love the information screen above the water/ice dispenser and the way it activates when in use. The water dispenser directs a strong stream of water in a slightly backwards direction making it easy to center the recieivng container and avoid spills. The dispenser cavity is wide enough to allow for my glass coffee karaf to fully fit within it while filling it with water. Easy to remove the ice maker tray as well as the water filter. The freezer compartment is large and designed well. Haven't used the Home Connect feature yet but plan to do so. All in all, given that no one refrigerator can offer the best of everything to everyone, this is a very good product.
I would recommend this to a friend!
Written by a customer while visiting bosch-home.com
Customer Rating
1
Extremely Disappointed
on May 18, 2026
Posted by: Badfridge
We are extremely disappointed with this Bosch refrigerator. It is less than one year old and has been nothing but problems.
The doors do not shut properly, the ice maker stopped working, and we have completely lost the freezer THREE separate times, forcing us to throw away all of the food each time. Now the ice machine is not working at all.
For a premium-priced refrigerator, this level of unreliability is unacceptable. We expected quality and dependability from Bosch and instead received constant stress, food loss, and service issues.
I would absolutely not recommend this refrigerator based on our experience.
No, I would not recommend this to a friend.
Response from bosch-home.comBy Bosch Home US, May 20, 2026
Hi and thanks for your review. We understand that your experience has fallen short of your expectations, and we deeply apologize for any frustration or inconvenience caused to you as a result. Our Customer Care Team is available at 1-800-944-2904 if assistance is needed. Please know we're here to help. Thank you.
Written by a customer while visiting bosch-home.com
Customer Rating
5
Quality refrigerator
on May 18, 2026
Posted by: Jerry C
[This review was collected as part of a promotion.] Like the modern look and features of this refrigerator. Love the information screen above the water/ice dispenser and the way it activates when in use. The water dispenser directs a strong stream of water in a slightly backwards direction making it easy to center the recieivng container and avoid spills. The dispenser cavity is wide enough to allow for my glass coffee karaf to fully fit within it while filling it with water. Easy to remove the ice maker tray as well as the water filter. The freezer compartment is large and designed well. Haven't used the Home Connect feature yet but plan to do so. All in all, given that no one refrigerator can offer the best of everything to everyone, this is a very good product.
I would recommend this to a friend!
Written by a customer while visiting bosch-home.com
Customer Rating
4
Great Refrigerator
on May 17, 2026
Posted by: Jack
[This review was collected as part of a promotion.] Waiting for freezer on too refrigerator on bottom. Alas, it is what it is. Great refrigerator considering freezer is on bottom
I would recommend this to a friend!
Written by a customer while visiting bosch-home.com
Customer Rating
5
Nice looking appliance
on May 12, 2026
Posted by: Stan
[This review was collected as part of a promotion.] I've only had the refrigerator for a few days, but I love how spacious both refrigerator and freezer compartments are. When the appliance was delivered there was packing tape stuck to the stainless steel doors and it took 3 hours to get the tape off. I was afraid to use Goof Off for fear that the finger proof finish would be stripped, but nothing else worked. It left a couple scratches from trying to peel the tape with a tefflon scraper too. Don't use anything but a soft cloth and Goo-gone or Goof Off to remove the tape!
Written by a customer while visiting bosch-home.com
Customer Rating
4
Like it.
on May 7, 2026
Posted by: Chuck
Wifi doesn't always work.
Response from bosch-home.comBy TM, CS, May 8, 2026
Hello, thank you for your feedback. We’re sorry to hear about the trouble you are having with the connection to your appliances. Our team would be happy to help troubleshoot this. Please reach out to us at info.us@home-connect.com. Include your model number, device type and email address associated with your account. Thank you.
Written by a customer while visiting bosch-home.com