Customer reviews from bosch-home.com
Bosch - 500 Series 36 in. Wide 26 Cu. Ft. 3-Door French Door Smart Freestanding Refrigerator with External Water and Ice - Stainless Steel
Average customer rating
4.5
(125 Reviews)
Rating breakdown 125 reviews
5 Stars
91
4 Stars
19
3 Stars
5
2 Stars
4
1 Star
6
88%of customers recommend this product.
(
91 out of
104)
Customer Reviews for Bosch - 500 Series 36 in. Wide 26 Cu. Ft. 3-Door French Door Smart Freestanding Refrigerator with External Water and Ice - Stainless Steel
Customer Rating
5
BOSCH 500 series stainless steel refrigerator
on July 12, 2026
Posted by: BOSCH 500 series fridge
[This review was collected as part of a promotion.] I've just added the BOSCH 500 series French Door stainless steel refrigerator to all my other BOSCH appliances. I now have the stove dishwasher microwave and refrigerator. I love the BOSCH product line. Absolutely amazing.
I would recommend this to a friend!
Written by a customer while visiting bosch-home.com
Customer Rating
5
Almost perfect
on June 29, 2026
Posted by: Patience
We waited over 45 days for our Bosch 500 refrigerator to come back into stock and be delivered. After lots of debating and investigating we opted that this would be the best for our needs. We would've gone to the 800 but the refrigerator definitely would not fit due to owning an older home. The refrigerator has been exceptional. The ice is made quick stays cold. Water is fresh and dispenses effortlessly. The ability to move the shelves to fit what is needed has been a game changer having the icemaker in the refrigerator was a concern at first, but it honestly keeps temperature so much better than it would if in the door. The storage on the doors is great. Only exception is that one more shelf would be nice for some of the smaller short jars and condiments. The freezer is great Light effortlessly and keeps everything frozen and convenient to reach. We did think there was an issue with the refrigerator at first since there was no lights in the freezer. The lights to the freezer are on the bottom of the refrigerator doors that does make it a little inconvenient if you have someone else looking in the fridge while you are looking in the freezer. If you do own an older home, please be mindful that the doors went open. Do swing out past the frame of the refrigerator and can be a huge inconvenience due to the tight spaces most older homes have.
Written by a customer while visiting bosch-home.com
Customer Rating
4
June 2026 Bosch 500 refrigerator 30 days new
on June 26, 2026
Posted by: Goose
[This review was collected as part of a promotion.] The Bosch 500 refrigerator cools well, no issues. Good lighting and plenty of storage space. However, when using crushed ice instead of cubed and we get the water dripping inside problem mentioned many times previously. It's from warm air being introduced thru the external door ice/water dispenser and then those tiny leftover ice particles melt. The machine also has an abnormal fan sound whenever air is being circulated, not loud just annoying when it occurs. Overall we are happy with this new appliance but only time will tell. In my opinion it seems all appliances are poorly made in this new age of technology.
No, I would not recommend this to a friend.
Written by a customer while visiting bosch-home.com
Customer Rating
5
Bosch French Door Fridge
on June 26, 2026
Posted by: Sara
[This review was collected as part of a promotion.] This has met all our needs. With leftovers, drinks and everyday produce needs, this fridge has been able to handle it all. It is very spacious and fits everything we need with space left over. I love the app capability that I can use with this fridge. One of the best fridges I have ever had.
I would recommend this to a friend!
Written by a customer while visiting bosch-home.com
Customer Rating
5
Bosch Fridge
on June 25, 2026
Posted by: Susan
[This review was collected as part of a promotion.] The Bosch 500 series fridge has a nice appearance and easy to keep clean. It is nice to be able to set up the shelves as needed.
I would recommend this to a friend!
Written by a customer while visiting bosch-home.com
Customer Rating
3
Refrigerator
on June 20, 2026
Posted by: Alex
[This review was collected as part of a promotion.] So far so good but don't like that I have to open both doors to open drawers. The light that flashes for water is a little irritating as well.
I would recommend this to a friend!
Response from bosch-home.comBy Bosch Home US, June 22, 2026
Hi and thanks for your review. It is our priority to ensure that all our customers have a positive experience with our products, and we're truly sorry to hear this model has not met your expectations. For any product-related inquiries, please feel free to call our Customer Care Team at 1-800-944-2904 for real-time support and assistance. Thank you.
Written by a customer while visiting bosch-home.com
Customer Rating
1
Looks nice, broke in 2 months
on June 17, 2026
Posted by: Melted Icecream
I was tired of having refrigerators fail with food inside. I thought I would purchase the Bosch because of the reputation. Ice works great. Deli tray is too warm. After two months freezer is 25 degrees Fahrenheit and rising. Now it is useless and I have to get it repaired already. I have to transfer food back to a 15 year old ge profile backup. We'll see how warranty goes, then I will update review. You shouldn't have to purchase an extended warranty for something that costs this much. Either improve quality and warranty or lower the price.
No, I would not recommend this to a friend.
Response from bosch-home.comBy CM, CS, June 18, 2026
Hi, thanks for your review. We apologize this has been your experience, and we appreciate you bringing it to our attention. If service is required, please visit this link to locate authorized service in your area: https://bit.ly/3fACuUW. For further assistance, our Customer Support team is available at 800-944-2904. Thank you for choosing Bosch.
Written by a customer while visiting bosch-home.com
Customer Rating
5
great product for vegetables and fruit
on June 10, 2026
Posted by: skmer
[This review was collected as part of a promotion.] Veggies keep for the longest time, nicely fresh and tasty, in the produce bin designed for it. A really nice improvement from our old fridge that died after 6 years.
I would recommend this to a friend!
Written by a customer while visiting bosch-home.com