Customer reviews from bosch-home.com
Bosch - 500 Series 36 in. Wide 26 Cu. Ft. 3-Door French Door Smart Freestanding Refrigerator with External Water and Ice - Stainless Steel
Average customer rating
4.4
(101 Reviews)
Rating breakdown 101 reviews
5 Stars
69
4 Stars
18
3 Stars
5
2 Stars
3
1 Star
6
87%of customers recommend this product.
(
73 out of
84)
Customer Reviews for Bosch - 500 Series 36 in. Wide 26 Cu. Ft. 3-Door French Door Smart Freestanding Refrigerator with External Water and Ice - Stainless Steel
Customer Rating
4
Overall a great appliance
on July 10, 2025
Posted by: RonA
[This review was collected as part of a promotion.] Lots of room inside. The stainless steel finish is great as it shows zero fingerprints. The electronic water and ice dispensor took a little time to get used to but once we did it works great. The one think that could be better is the lever for the water and ice dispenser leaves a lot of finger prints. Would be better if that was the same material as the rest of the refrigerator
I would recommend this to a friend!
Written by a customer while visiting bosch-home.com
Customer Rating
3
Disappointed
on July 12, 2025
Posted by: Belle
Delivered and installed at 9am, it is now 6pm, still not working freezer, and fridge aren't cooling, ice maker not working, this is totally unacceptable
No, I would not recommend this to a friend.
Response from bosch-home.comBy CM, CS, July 14, 2025
Hi Belle, we apologize this has been your experience, and we appreciate you bringing it to our attention. If service is needed, please click this link for authorized service in your area: https://bit.ly/3fACuUW. If you have additional questions, please call our Customer Support at 800-944-2904 for real-time assistance. We hope this information helps, and thank you for choosing Bosch.
Written by a customer while visiting bosch-home.com
Customer Rating
5
Absolutely Love My Bosch 500 Series Refrigerator!
on July 20, 2025
Posted by: Kris
[This review was collected as part of a promotion.] I couldn’t be happier with my new Bosch 500 Series French Door Refrigerator. It’s sleek, quiet, and incredibly efficient. The stainless steel finish is fingerprint-resistant and gives my kitchen a clean, modern look.
The interior layout is so well thought-out. There’s plenty of adjustable shelving and spacious bins.
The bottom freezer is roomy and easy to organize with the sliding drawers, and everything feels high-end—from the soft-close doors to the LED lighting that makes it easy to see every corner.
I'm usually not big on Wi-Fi appliances, but it is one of my favorite features. Through the app, I can monitor the refrigerator remotely and even turn the ice maker on or off right from my phone, super convenient when entertaining or heading out of town.
Bosch really nailed the balance of form, function, and smart technology here. If you’re looking for a premium refrigerator that delivers on performance and design, this is it!
I would recommend this to a friend!
Written by a customer while visiting bosch-home.com
Customer Rating
5
Love my new Bosch
on July 31, 2025
Posted by: Jonesy
[This review was collected as part of a promotion.] Great refrigerator!!
I would recommend this to a friend!
Written by a customer while visiting bosch-home.com
Customer Rating
4
New purchase.
on August 3, 2025
Posted by: New purchaser to Bosch
The water dispenser is leaking dropplets of water. The interior bins do not fit flush creating a tight seal. The righthand french door will not remain open.
Response from bosch-home.comBy Bosch Home US, August 4, 2025
Hi New, thanks for your review. It is our priority to ensure that all our customers have a positive experience with our products, and we regret that we fell short of your expectations. Our Customer Care Team is available at 1-800-944-2904 if assistance is needed with your refrigerator. Please know we're here to help. Thank you.
Written by a customer while visiting bosch-home.com
Customer Rating
5
Great Ice & Water Dispenser
on August 6, 2025
Posted by: Karen C
[This review was collected as part of a promotion.] We like our Bosch 500. When our LG fridge died, we knew we wanted Bosch, because our new Bosch dishwasher has been amazing. Other than the difficulty finding one (seemed to be a scarcity in the Raleigh NC area at the time), we are very pleased with all the features. We especially like the ice & water dispenser. In our previous experiences, crushed ice really wasn't great, but this crushed ice is the perfect size & is dispensed quickly. We highly recommend Bosch products to everyone.
I would recommend this to a friend!
Written by a customer while visiting bosch-home.com
Customer Rating
5
Bosch French door bottom freezer refrigerator
on August 8, 2025
Posted by: Cindy
[This review was collected as part of a promotion.] We love it! Quiet! (We just don't hear it.)
Keeps our fresh vegetables fresh much longer than any previous refrigerators!
Interior layout is very convenient.
Keeps our fresh vegetables fresh much longer than any previous refrigerators!
Interior layout is very convenient.
I would recommend this to a friend!
Written by a customer while visiting bosch-home.com
Customer Rating
5
No comment
on August 9, 2025
Posted by: Nonr
Some manual instructions hard to understand
I would recommend this to a friend!
Response from bosch-home.comBy RH, BSH, August 11, 2025
Hi Nonr, thank you for sharing your review of your Bosch refrigerator. We're sorry to hear that you found some of the manual instructions difficult to understand. Your input is valuable as we strive to improve our product manuals. If you need assistance or have specific questions, please feel free to reach out to our customer care team at 1-800-944-2904 or BoschCare@bshg.com. We appreciate your insights and are here to help!
Written by a customer while visiting bosch-home.com