Customer reviews from bosch-home.com
Bosch - 500 Series 36 in. Wide 26 Cu. Ft. 3-Door French Door Smart Freestanding Refrigerator with External Water and Ice - Stainless Steel
Average customer rating
4.4
(101 Reviews)
Rating breakdown 101 reviews
5 Stars
69
4 Stars
18
3 Stars
5
2 Stars
3
1 Star
6
87%of customers recommend this product.
(
73 out of
84)
Customer Reviews for Bosch - 500 Series 36 in. Wide 26 Cu. Ft. 3-Door French Door Smart Freestanding Refrigerator with External Water and Ice - Stainless Steel
Customer Rating
1
Poor Quality and Terrible Ice Maker
on December 26, 2024
Posted by: Laura
I was so excited to get this refrigerator after loving my dishwasher. I was most excited about a larger capacity ice maker since we use a fair amount on a daily basis for water bottles. Unfortunately, the doors have broken and the fridge doesn't seal very well anymore (approx 6 months after install). The ice maker is almost unusable. It is so loud it wakes us up in the middle of the night and apparently this is a normal occurrence after reading other reviews. It stops being able to make ice 50% of the time and I have had to resort to ice cube trays. The ice maker has had issues after about a week of use which is unacceptable. Do to life being busy, I did not call in the warranty before 1 year (which is ridiculous given the price tag) and I don't want to pay for repairs on something that has already had so many issues. It also doesn't move very easily which is a pain for cleaning underneath. I'm very disappointed with my purchase as I really trusted this brand for quality.
No, I would not recommend this to a friend.
Response from bosch-home.comBy TM, CS, December 30, 2024
Hi Laura, thank you for your review. We apologize for any disappointment or difficulties you may be experiencing with this appliance and for any inconvenience. Your feedback is valuable and will be forwarded to our product design team for their consideration. If you have any additional questions or concerns, we invite you to call our Customer Support team at 1-800-944-2904. Thank you.
Written by a customer while visiting bosch-home.com
Customer Rating
1
Do not buy
on January 7, 2025
Posted by: Blondie
I like the fridge itself as far as the layout and capacity but I purchased this model because it was supposed to be a great ice machine. I've had it for over a year and the ice machine has been replaced twice and broke again. The filter causes lots of problems. have to replace it alot and this last time i had to have a repairman unplug the line and let air out to get the filter back in. Ridiculous! Because of how my cabinet is built around it the repairman had to take off the doors to do it. Problem after problem
No, I would not recommend this to a friend.
Response from bosch-home.comBy Bosch Home US, January 8, 2025
Hi Blondie, thanks for your review. It is our priority to ensure that all our customers have a positive experience with our products, and we regret that we fell short of your expectations. If you have any questions or concerns about your ice maker, please contact Bosch Customer Care at 1-800-944-2904. We are here to assist you and address any product issues you may have. Thank you.
Written by a customer while visiting bosch-home.com
Customer Rating
5
New Bosch refrigerator
on January 30, 2025
Posted by: Retired mom
[This review was collected as part of a promotion.] I love my new Bosch refrigerator. It's spacious and the 3 drawers hold so much. The produce drawers keep the produce fresh much longer too. The freezer space is ample for my needs. I'm very happy with everything about it!
I would recommend this to a friend!
Written by a customer while visiting bosch-home.com
Customer Rating
5
Love it
on February 26, 2025
Posted by: Sdred
[This review was collected as part of a promotion.] We love this product. The size is great for our large family
I would recommend this to a friend!
Written by a customer while visiting bosch-home.com
Customer Rating
4
IT'S A FRIDGE...NOT FANCY...NO BELLS OR WHISTLES
on April 28, 2025
Posted by: CARRIE
[This review was collected as part of a promotion.] NOTHING FANCY, IT'S A FRIDGE WITH "BOSCH" (MODEL B36FD52SNS 500 SERIES FRENCH DOOR BOTTOM MOUNT REFRIDGERATOR) ON IT THAT WOULD FIT IN THE NEW CONDO'S SPACE & ALL UNITS HAVE BOSCH SO WE WENT WITH IT, WISH IT CAME WITH THE WATER/ICE DISPENSER INSIDE THE FRIDGE LIKE THE OTHER MODELS FOR A SLEEKER LOOK; THE DIVIDER ON THE FREEZER'S TOP DRAWER DOES NOT MOVE/SLIDE SO YOU GET WHAT YOU GET; IT DOES NOT COME WITH THE STANDARD CHEESE/BUTTER LIFT TRAY; I HAD A CHEF'S KITCHEN SAMSUNG WITH 4 DOORS AND 6 DRAWERS IN THE FREEZER WHICH I LOVED AND I MISS MY SAMSUNG FRIDGE BUT IT WOULD NOT FIT IN THIS SPACE. AS WITH ALL STAINLESS STEEL APPLIANCES IT SHOWS ALL THE FINGERPRINTS, AND IT WAS DELIVERED WITH A DENT WAITING FOR REPLACEMENT. LIKE ALL FRIDGES IT HAS ADJUSTABLE SHELVES AND THE 2 FRIDGE VEGE/PRODUCE DRAWERS ARE A BIT DEEPER BUT THE DELI SLIM DRAWER DOES NOT SEEM TO BE AS DEEP. NOT SURE WHY DRAWERS AND FREEZER DRAWERS HAVE A RIPPLES (STANDARD) IT MAKES FOR DIFFICULT CLEANING OF THE VALLEYS. WE ARE ON DAY 5 OF THE FRIDGE/FREEZER AND SO FAR IT HAS KEPT OUR FOOD COLD/FROZEN...I STILL HAVE MY OUTDOOR FREEZER FOR MY OVERFLOW OF FROZEN PRODUCTS THANK GOODNESS B/C WHERE DO I STORE MY PIZZAS IN THE BOSCH FREEZER PACKED TO THE RIM? IT'S A FRIDGE, NOTHING FANCY FOR BEING A 'BOSCH'....
No, I would not recommend this to a friend.
Written by a customer while visiting bosch-home.com
Customer Rating
5
Best Fridge Ever
on May 6, 2025
Posted by: Fran
[This review was collected as part of a promotion.] We love our new Bosch Fridge. We had been looking to replace our old one for a long time. Love the lighting and convenient shelves and draws. The large bins on the door are so helpful , a place for Everything! I really appreciate the ease of the freezer. The drawers glide effortlessly and space is great. Lights make everything is to find.
The outside water and ice are perfect. My husband has extremely low very low vision so choosing a new Fridge was based on his preference. We did have to add clear raised dots so he can distinguish between ice & water . It's working perfectly for him.
The outside water and ice are perfect. My husband has extremely low very low vision so choosing a new Fridge was based on his preference. We did have to add clear raised dots so he can distinguish between ice & water . It's working perfectly for him.
I would recommend this to a friend!
Written by a customer while visiting bosch-home.com
Customer Rating
4
Good Referig.
on May 29, 2025
Posted by: Harry
[This review was collected as part of a promotion.] Overall, good refrigerator. Spacious and fairly easy to use. The height of water/ice dispecer is good. Now, the ice is not clear as I expected. Also, the ice often falls out after I pulled the glass out. These are probably only negative side. However, as I mentioned, good refrigerator overall.
I would recommend this to a friend!
Written by a customer while visiting bosch-home.com
Customer Rating
5
A Top Notch Refrigerator
on July 6, 2025
Posted by: Texas Girl
[This review was collected as part of a promotion.] Received my Bosch Refrigerator and was very pleased how beautiful it is inside and out and with the space arrangement of the refrigerator and the abundance of ice it makes. The bonus is that it reminds you when to change filters and if the door is left open on the app on my phone. I've had many refrigerators over the years and this is definitely a favorite.
I would recommend this to a friend!
Written by a customer while visiting bosch-home.com