Customer reviews from Samsung US
Samsung - 75 Class U8000F Series Crystal UHD 4K Smart Tizen TV (2025)
Average customer rating
4.6
(481 Reviews)
Rating breakdown 481 reviews
5 Stars
341
4 Stars
94
3 Stars
27
2 Stars
9
1 Star
10
69%of customers recommend this product.
(
24 out of
35)
Customer Reviews for Samsung - 75 Class U8000F Series Crystal UHD 4K Smart Tizen TV (2025)
Customer Rating
3
Crystal Clear
on December 5, 2025
Posted by: Carmelita
[This review was collected as part of a promotion.] I love the size of my TV, brand, and quality. On the other hand I do not like having to log into my account every time I turn on my TV.
Value
3
Response from Samsung USBy Samsung Advisor, December 5, 2025
Hi Carmelita,
Thank you for sharing your user experience. If your TV’s settings keep resetting, it’s possible that Usage Mode is set to Retail Mode. This mode is intended for in-store display and will automatically reset certain settings every 5 minutes.
To resolve this, change the Usage Mode to Home Mode by navigating to: Home > left directional key > Settings > All Settings > General & Privacy > Usage Mode > Home Mode
If you need help making this change or have additional questions, please contact Samsung Support at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. LiveChat agents are also available on our website.
~ Samsung Advisor
Thank you for sharing your user experience. If your TV’s settings keep resetting, it’s possible that Usage Mode is set to Retail Mode. This mode is intended for in-store display and will automatically reset certain settings every 5 minutes.
To resolve this, change the Usage Mode to Home Mode by navigating to: Home > left directional key > Settings > All Settings > General & Privacy > Usage Mode > Home Mode
If you need help making this change or have additional questions, please contact Samsung Support at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. LiveChat agents are also available on our website.
~ Samsung Advisor
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent TV, Im very happy with it.
on December 5, 2025
Posted by: Orestes
[This review was collected as part of a promotion.] Im very satisfied with this TV, the screen is perfect size and the image is beatiful too.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
TV is great need guidance with features
on December 5, 2025
Posted by: TOMTV1
[This review was collected as part of a promotion.] I've had the TV for a few months and love the quality. I need some help with using Samsung TV in addition to FIRE TV and Direct TV?
Value
4
Response from Samsung USBy Samsung Advisor, December 5, 2025
Hi TOMTV1,
Thank you for your purchase and for reaching out to us. To better assist you, please contact us at 1-800-SAMSUNG, available from 8AM - 12AM EST, seven days a week. You can also chat with one of our agents by clicking the ‘Support’ link on our website for:
• Live Chat
• Manuals, Software, & Warranty Info
~Samsung Advisor
Thank you for your purchase and for reaching out to us. To better assist you, please contact us at 1-800-SAMSUNG, available from 8AM - 12AM EST, seven days a week. You can also chat with one of our agents by clicking the ‘Support’ link on our website for:
• Live Chat
• Manuals, Software, & Warranty Info
~Samsung Advisor
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent viewing and functionality.
on December 5, 2025
Posted by: CoolStuff
[This review was collected as part of a promotion.] Easy setup, easy navigation, image is extremely sharp and functionality is excellent.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great system, excellent clarity
on December 5, 2025
Posted by: Gram70
[This review was collected as part of a promotion.] We had a 55 and wanted to go bigger mainly to read the scores, cc, etc.
It is perfect, fits well in our great room. Have had Samsung Tvs, soundbars for 2 decades. Never a complaint.
It is perfect, fits well in our great room. Have had Samsung Tvs, soundbars for 2 decades. Never a complaint.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has all the features
on December 5, 2025
Posted by: Tiscareno03
[This review was collected as part of a promotion.] This product has all the new apps and feature that my family uses to watch and stream online. If your looking for a new TV but not wanting to pay the large price tag for the QLED the Crystal UHD is the best of both worlds. It has a great picture (would be even better if you have access to stable internet) and all the apps that we stream from these days.
My family couldn't be happier whether my kids are gaming, husband is watching a fame or my extra kids are enjoying their favorite movies.
My family couldn't be happier whether my kids are gaming, husband is watching a fame or my extra kids are enjoying their favorite movies.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love my New Samsung TV!
on December 5, 2025
Posted by: TJ2465
[This review was collected as part of a promotion.] I was needing to purchase a new tv since my Vizio conked out on me..
I was looking at the reviews for Samsung and they seemed to be outstanding.. I purchased my new Samsung TV and I am so happy I did.. The sound quality and the picture quality is amazing.. I don't know why I never purchased Samsung before..
You've got my vote..
I was looking at the reviews for Samsung and they seemed to be outstanding.. I purchased my new Samsung TV and I am so happy I did.. The sound quality and the picture quality is amazing.. I don't know why I never purchased Samsung before..
You've got my vote..
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The quality is magnificent everyone should buy it
on December 5, 2025
Posted by: Crizzy
[This review was collected as part of a promotion.] This is such a good tv and I hope everyone can get this TV bc this is top quality and it's the best tv u can get
Value
5
Written by a customer while visiting Samsung US