Customer reviews from Samsung US
Samsung - 75 Class U8000F Series Crystal UHD 4K Smart Tizen TV (2025)
Average customer rating
4.6
(481 Reviews)
Rating breakdown 481 reviews
5 Stars
341
4 Stars
94
3 Stars
27
2 Stars
9
1 Star
10
69%of customers recommend this product.
(
24 out of
35)
Customer Reviews for Samsung - 75 Class U8000F Series Crystal UHD 4K Smart Tizen TV (2025)
Customer Rating
5
TV review today
on November 20, 2025
Posted by: Prettyricky
[This review was collected as part of a promotion.] The display is spectacular. It has everything I'm looking for.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great UX improvement
on November 21, 2025
Posted by: BruceLeeTV
[This review was collected as part of a promotion.] The sleek remote is easy to use.
Smart Thing App based remote is also convenient.
Wished for a slightly better picture quality, but for the price point, still worth it.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Bang for the buck
on November 21, 2025
Posted by: SinfulGenius
[This review was collected as part of a promotion.] Want great picture quality but don't wanna pay exorbitant prices, then this tv is for you. I wa skeptical about the tv but decided to give it a shot and I was impressed. Great picture quality. The speakers aren't the best but paired with a soundbar really helps the tv shine
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
JUST AMAZING
on November 24, 2025
Posted by: ThePerfectTv
[This review was collected as part of a promotion.] Since we’ve gotten the TV looking at other TV’s feels wrong. I’ve had a crazy amount of TVs but this one just feels special to me , can’t wait to keep purchasing more from Samsung! I even got my family members to buy one !
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is great
on November 27, 2025
Posted by: Toolman2
[This review was collected as part of a promotion.] Great sound picture and remote functionality.I always buy Samsung products for my house from tvs to washer and dryer to fridge stove dishwasher and also vacuums
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great picture, sound, and features
on December 3, 2025
Posted by: Tvshopper
[This review was collected as part of a promotion.] I recently purchased a Samsung Smart TV, and it has exceeded all my expectations. The picture quality is absolutely stunning—vivid colors, deep blacks, and incredibly sharp detail. Whether I’m watching movies, gaming, or streaming shows, everything looks smooth and immersive.
The Smart TV interface is fast and intuitive. Apps launch quickly, and navigating between streaming platforms feels effortless. I also love the voice control features, which make searching for content so much easier.
The sound quality is surprisingly rich for a flat-screen TV, and the sleek, modern design fits perfectly into my living room. Setup was simple and fast, and the TV connected to all my devices without any issues.
Overall, this Samsung Smart TV delivers excellent performance and great value. Highly recommended!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
This TV has great picture quality and sound.
on December 5, 2025
Posted by: Cosmo1983
[This review was collected as part of a promotion.] I would have given this TV an even higher score, but I've only owned this device for about 4 months and now I have a horizontal line ruining through it.
Due to my address, I can't seem to get any assistance with repair or assistance.
Overall, it's still a good product and I do like Samsung products.
Due to my address, I can't seem to get any assistance with repair or assistance.
Overall, it's still a good product and I do like Samsung products.
Value
2
Response from Samsung USBy Samsung Advisor, December 5, 2025
Hi Cosmo1983,
Thank you for sharing your experience with Samsung’s U8000F. If your TV is displaying lines on the screen, we recommend the following steps to help isolate the issue:
1. Check all input cable connections for any external devices (e.g., HDMI, streaming boxes, Blu-ray players)
2. Switch channels or inputs to see if the issue appears across all sources
3. Run a Picture Test to check for panel-related issues: Settings > Support > Device Care > Self Diagnosis > Picture Test
4. Perform a cold boot by holding the power button on your remote for about 10 seconds
5. Ensure your TV has the latest software installed: Settings > Support > Software Update
If the issue continues after these steps, the TV may require service. For further assistance, please contact Samsung Support at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. LiveChat and additional support resources are also available through the Support link on our website.
~ Samsung Advisor
Thank you for sharing your experience with Samsung’s U8000F. If your TV is displaying lines on the screen, we recommend the following steps to help isolate the issue:
1. Check all input cable connections for any external devices (e.g., HDMI, streaming boxes, Blu-ray players)
2. Switch channels or inputs to see if the issue appears across all sources
3. Run a Picture Test to check for panel-related issues: Settings > Support > Device Care > Self Diagnosis > Picture Test
4. Perform a cold boot by holding the power button on your remote for about 10 seconds
5. Ensure your TV has the latest software installed: Settings > Support > Software Update
If the issue continues after these steps, the TV may require service. For further assistance, please contact Samsung Support at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. LiveChat and additional support resources are also available through the Support link on our website.
~ Samsung Advisor
Written by a customer while visiting Samsung US
Customer Rating
2
Disappointed
on December 5, 2025
Posted by: Bill1234
[This review was collected as part of a promotion.] I cannot raise, lower or mute the audio. I had a very difficult time accessing my Verizon FIOS channels and escaping the bad channel lineup that came with the TV.
Value
2
Response from Samsung USBy Samsung Advisor, December 5, 2025
Hi Bill1234,
Thanks for your feedback on the remote. Many buttons have multiple functions—for example, press Volume UP/DOWN to adjust sound, press once to mute, or hold to access Accessibility Shortcuts. The RETURN button also acts as a back key or last-channel toggle depending on the context.
I hope this helps. For further assistance, please contact Samsung Customer Support at 1-800-SAMSUNG, available daily from 8AM - 12AM EST. You can also chat with a LiveChat agent by clicking the ‘Support’ link on our website.
~ Samsung Advisor
Thanks for your feedback on the remote. Many buttons have multiple functions—for example, press Volume UP/DOWN to adjust sound, press once to mute, or hold to access Accessibility Shortcuts. The RETURN button also acts as a back key or last-channel toggle depending on the context.
I hope this helps. For further assistance, please contact Samsung Customer Support at 1-800-SAMSUNG, available daily from 8AM - 12AM EST. You can also chat with a LiveChat agent by clicking the ‘Support’ link on our website.
~ Samsung Advisor
Written by a customer while visiting Samsung US