Customer reviews from Samsung US
Samsung - 75 Class U8000F Series Crystal UHD 4K Smart Tizen TV (2025)
Average customer rating
4.5
(482 Reviews)
Rating breakdown 482 reviews
5 Stars
341
4 Stars
94
3 Stars
27
2 Stars
9
1 Star
11
67%of customers recommend this product.
(
24 out of
36)
Customer Reviews for Samsung - 75 Class U8000F Series Crystal UHD 4K Smart Tizen TV (2025)
Customer Rating
2
The HDMI on this 58 inch tv didn't work
on October 14, 2025
Posted by: Irisvelaz
[This review was collected as part of a promotion.] I use my samsung tv for gaming stresming and regular uses but y his model 58 inch tv the HDMI none of them work on it .
Value
2
Response from Samsung USBy Samsung Brand Ambassador, October 14, 2025
Irisvelaz,
We appreciate you taking the time to let us know about your experience with your TV. So that we can better troubleshoot this issue and provide steps towards a solution, please contact Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Pro
We appreciate you taking the time to let us know about your experience with your TV. So that we can better troubleshoot this issue and provide steps towards a solution, please contact Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Pro
Written by a customer while visiting Samsung US
Customer Rating
5
the best tv
on October 14, 2025
Posted by: allamericaboy
[This review was collected as part of a promotion.] i use this for streaming the best tv on the market
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Picture great but applications lacking
on October 14, 2025
Posted by: Mac1001
[This review was collected as part of a promotion.] Nice picture. Two things not happy with, tv will not play sound consistently thru Sony surround sound system and Samsung doesn't support CBS app. Online, I found sound flaw has been a know issue for years with several types of sound systems. Samsung shows it supports CBS app but only for news. I got around both issues by using my Roku device. Other than that, I am satisfied with the tv.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
I like the TV but hate the remote
on October 14, 2025
Posted by: Userman
[This review was collected as part of a promotion.] Remote to small and hard to see in viewing light levels.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Nice sharp TV
on October 14, 2025
Posted by: Tunaman
[This review was collected as part of a promotion.] We use the TV mainly for watching "cable" TV. The TV is fine, picture is good. At highest setting the picture is a little harsh on the eyes. Overall, I like this TV a lot. My only complaint is that the interface for using the "smart"/streaming and or free services is very confusing and the badly designed remote doesn't help. I would probably use these services more if improvements were made in this area.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent picture quality and good color contrast.
on October 14, 2025
Posted by: Love6TV
[This review was collected as part of a promotion.] I use with a cable box with internet connection for YouTube. Don't use -netflix,etc.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Sound/Picture
on October 14, 2025
Posted by: Cissie
[This review was collected as part of a promotion.] Not happy with the sound quality. Picture is good
Value
3
Response from Samsung USBy Samsung Brand Ambassador, October 14, 2025
Cissie,
Thank you for purchasing Samsung’s U8000F TV and for sharing your feedback on the sound quality. To ensure you’re experiencing the best possible audio, we first recommend checking that your TV is running the latest firmware. To do this, navigate to: Home > left directional key > Settings > Support > Software Update
If the sound still doesn’t meet your expectations, there are a few settings you can try adjusting:
Go to: Settings > All Settings > Sound > Sound Mode
• Standard: Balanced sound without emphasis on any one range
• Optimized: Enhanced effects and spacious sound
• Amplify: Boosts mid and high tones to make dialogue clearer
You can also explore Expert Settings to fine-tune options such as Balance, Equalizer, Auto Volume, and more to match your personal preferences.
If you're considering expanding your setup, Samsung’s Q- and S-Series Soundbars support Q-Symphony, a feature that synchronizes your TV and soundbar speakers for an immersive 3D audio experience.
For further help adjusting your sound settings or finding the right soundbar for your space, feel free to reach Samsung Support at 1-800-SAMSUNG (8AM – 12AM EST, 7 days a week) or visit the Support link on our website for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Pro
Thank you for purchasing Samsung’s U8000F TV and for sharing your feedback on the sound quality. To ensure you’re experiencing the best possible audio, we first recommend checking that your TV is running the latest firmware. To do this, navigate to: Home > left directional key > Settings > Support > Software Update
If the sound still doesn’t meet your expectations, there are a few settings you can try adjusting:
Go to: Settings > All Settings > Sound > Sound Mode
• Standard: Balanced sound without emphasis on any one range
• Optimized: Enhanced effects and spacious sound
• Amplify: Boosts mid and high tones to make dialogue clearer
You can also explore Expert Settings to fine-tune options such as Balance, Equalizer, Auto Volume, and more to match your personal preferences.
If you're considering expanding your setup, Samsung’s Q- and S-Series Soundbars support Q-Symphony, a feature that synchronizes your TV and soundbar speakers for an immersive 3D audio experience.
For further help adjusting your sound settings or finding the right soundbar for your space, feel free to reach Samsung Support at 1-800-SAMSUNG (8AM – 12AM EST, 7 days a week) or visit the Support link on our website for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Pro
Written by a customer while visiting Samsung US
Customer Rating
5
Best TV we gotten so far
on October 14, 2025
Posted by: Lisa18
[This review was collected as part of a promotion.] We tried to find a good Screen Tv to watch our show but also not too much that it’ll hurt our wallet. This is perfect for a family room to watch movie together and for the younger one to play video games.
Value
5
Written by a customer while visiting Samsung US