Customer reviews from Samsung US
Samsung - 75 Class U8000F Series Crystal UHD 4K Smart Tizen TV (2025)
Average customer rating
4.5
(482 Reviews)
Rating breakdown 482 reviews
5 Stars
341
4 Stars
94
3 Stars
27
2 Stars
9
1 Star
11
67%of customers recommend this product.
(
24 out of
36)
Customer Reviews for Samsung - 75 Class U8000F Series Crystal UHD 4K Smart Tizen TV (2025)
Customer Rating
5
Greatest first TV I've owned.
on October 11, 2025
Posted by: BoxLunch
[This review was collected as part of a promotion.] Quality is crisp, coloring is great, and audio is the best I've heard.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This is the best tv I've seen in my life
on October 12, 2025
Posted by: Jb2100
[This review was collected as part of a promotion.] I use this tv to watch movies play video games and is the best tv to do those things
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Sound fault and picture bug
on October 12, 2025
Posted by: Chain70
from Illinois
The picture and general operation is good, but there is a slight delay in the sound so that lip movements are annoyingly just out of sync. This is for both antenna and wi-fi content. There is an adjustment for sound delay, but it only works for HDMI input.
My TV also has an intermittent picture fault which makes the picture unviewable. I have found that unplugging and replugging the set resets the picture. Can't be fixed permanently so they offered me a cost adjustment. Hard to live with if it is frequent.
My TV also has an intermittent picture fault which makes the picture unviewable. I have found that unplugging and replugging the set resets the picture. Can't be fixed permanently so they offered me a cost adjustment. Hard to live with if it is frequent.
Features
5
Performance
2
Design
5
Value
5
Response from Samsung USBy Samsung Brand Ambassador, October 13, 2025
Chain70,
Thank you for your feedback on the lip sync issues you're experiencing with your Samsung U8000F TV. This may be related to the content source, but if you're noticing the audio delay across all sources or channels, especially when using an external speaker setup (soundbar, receiver, etc.), there are a few settings that may help:
1. Adjust Digital Audio Delay. You can manually increase the audio delay to better match the video: Settings > All Settings > Sound > Expert Settings > Digital Output Audio Delay
2. Enable Audio Pass-Through. Samsung TVs include an audio pass-through option, which sends the audio signal directly to your connected soundbar or receiver without additional processing by the TV. This can reduce delay when using external audio devices: Settings > All Settings > Sound > Expert Settings > Digital Audio Output Format > Pass-Through
3. Check for Firmware Updates. Ensure your TV is running the latest software, which may include performance improvements related to sound or sync: Home > left directional key > Settings > Support > Software Update > Update Now
If the issue continues after these steps, please contact Samsung Support for additional troubleshooting or assistance. We’re here to help at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. LiveChat and additional support resources are also available through the Support link on our website.
~ Samsung Pro
Thank you for your feedback on the lip sync issues you're experiencing with your Samsung U8000F TV. This may be related to the content source, but if you're noticing the audio delay across all sources or channels, especially when using an external speaker setup (soundbar, receiver, etc.), there are a few settings that may help:
1. Adjust Digital Audio Delay. You can manually increase the audio delay to better match the video: Settings > All Settings > Sound > Expert Settings > Digital Output Audio Delay
2. Enable Audio Pass-Through. Samsung TVs include an audio pass-through option, which sends the audio signal directly to your connected soundbar or receiver without additional processing by the TV. This can reduce delay when using external audio devices: Settings > All Settings > Sound > Expert Settings > Digital Audio Output Format > Pass-Through
3. Check for Firmware Updates. Ensure your TV is running the latest software, which may include performance improvements related to sound or sync: Home > left directional key > Settings > Support > Software Update > Update Now
If the issue continues after these steps, please contact Samsung Support for additional troubleshooting or assistance. We’re here to help at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. LiveChat and additional support resources are also available through the Support link on our website.
~ Samsung Pro
Written by a customer while visiting Samsung US
Customer Rating
5
Perfect picture
on October 13, 2025
Posted by: TechGod
[This review was collected as part of a promotion.] I love the picture quality and refresh rate when gaming and streaming movies.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
this product is difficult to use
on October 13, 2025
Posted by: Smiley
[This review was collected as part of a promotion.] this tv is used for normal tv viewing this tv is extremely difficult to use .there are no easily handy instructions,. the user interface is difficult to use. i cannot use the tv features because there are no easy to access instructions . no easy access to how to use tv features
Value
2
Response from Samsung USBy Samsung Advisor, October 13, 2025
Hi Smiley,
Thank you for sharing your feedback with us. To help you get the most from your TV, you can download the full e-Manual and more by visiting Samsung’s website, then navigating to: Support > Manual & Software > TVs & Home Theater. From there, you can search for and select your TV model to view or download the available guides.
The e-Manual & User Guide are also conveniently built into your TV: Settings > Support > Tips and User Guides.
Your TV includes Learn Menu Screen, an accessibility feature that provides audio guidance for on-screen menus. When enabled, your TV will announce the name and function of each menu item as you scroll, without making any changes. This feature is particularly helpful for users who are visually impaired or new to Smart TV menus. To enable, go to: Settings > All Settings > General & Privacy > Accessibility > Learn Menu Screen. To exit, press the Return key twice.
If you’d like more assistance with this feature, please reach Samsung Support at 1-800-SAMSUNG, available 8AM – 12AM EST, 7 days a week. LiveChat agents are also available through the ‘Support’ link on our website.
~ Samsung Advisor
Thank you for sharing your feedback with us. To help you get the most from your TV, you can download the full e-Manual and more by visiting Samsung’s website, then navigating to: Support > Manual & Software > TVs & Home Theater. From there, you can search for and select your TV model to view or download the available guides.
The e-Manual & User Guide are also conveniently built into your TV: Settings > Support > Tips and User Guides.
Your TV includes Learn Menu Screen, an accessibility feature that provides audio guidance for on-screen menus. When enabled, your TV will announce the name and function of each menu item as you scroll, without making any changes. This feature is particularly helpful for users who are visually impaired or new to Smart TV menus. To enable, go to: Settings > All Settings > General & Privacy > Accessibility > Learn Menu Screen. To exit, press the Return key twice.
If you’d like more assistance with this feature, please reach Samsung Support at 1-800-SAMSUNG, available 8AM – 12AM EST, 7 days a week. LiveChat agents are also available through the ‘Support’ link on our website.
~ Samsung Advisor
Written by a customer while visiting Samsung US
Customer Rating
4
Clear picture
on October 13, 2025
Posted by: Lovetv
[This review was collected as part of a promotion.] I have had my Samsung Smart TV for several years and this is one of a few I have owned. I keep getting a larger screen and hope to upgrade soon.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
The features are extraordinarily simply incredible
on October 13, 2025
Posted by: Thickpython
[This review was collected as part of a promotion.] I’m not a gamer but this tv would definitely be the one to purchase. I enjoy watching this movies and sports. The colors are bright and brilliant without a blur. 4k viewing is bar none the best I’ve seen even with units much greater in price. I feel as if I will years of solid viewing from this unit without ant concerns. The slim look of the border makes it effortless to view that is not distracting to the viewer
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
great new Television
on October 13, 2025
Posted by: Porschesmom
[This review was collected as part of a promotion.] I am very happy with new television
I am so glad I chose SAMSUNG the size the view everything is so nice.
I am so glad I chose SAMSUNG the size the view everything is so nice.
The clear view is what really is nice
Value
5
Written by a customer while visiting Samsung US