Customer reviews from Samsung US
Samsung - 75 Class U8000F Series Crystal UHD 4K Smart Tizen TV (2025)
Average customer rating
4.5
(483 Reviews)
Rating breakdown 483 reviews
5 Stars
341
4 Stars
95
3 Stars
27
2 Stars
9
1 Star
11
67%of customers recommend this product.
(
24 out of
36)
Customer Reviews for Samsung - 75 Class U8000F Series Crystal UHD 4K Smart Tizen TV (2025)
Customer Rating
5
Brighter color & sharper picture
on July 31, 2025
Posted by: Joeysmom
[This review was collected as part of a promotion.] This tv replaced my previous Samsung that went out after just under 4 years. The colors are brighter & the picture is sharper.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Smart Hub Bad
on September 17, 2025
Posted by: MJChatesHub
from San Antonio, TX
We have had this TV for quite some time now and I like it for the picture quality. The home screen "Smart Hub" is the absolute worst and it makes me hate this TV. In fact, I loathe it with a passion. The hub is cluttered and full of recommendations that I cannot remove. I want to see my downloaded apps so that I can launch them as needed. I do not want recommendations. I do not want banners with inappropriate content at 85" up for my children when we just turn on the TV. I can set parental parameters, but then I've got boxes with a stock photo of a lock. The navigation for settings is clunky and things are buried in miles of tiles that I just don't care about. I wish we hadn't bought it. I wish we had returned it. Do not leave LG for a Samsung.
No, I would not recommend this to a friend.
Features
1
Performance
3
Design
1
Value
1
Response from Samsung USBy Samsung Advisor, September 19, 2025
Hi MJChatesHub, Thank you for sharing your experience. Please know that you can customize your Home screen by installing, removing or adding your favorite apps to the Home screen. Here's how: Searching for & Installing Apps
1. From the Home screen, press left on the remote’s directional pad. 2. Navigate to and select Search. 3. Using the search bar, enter the content or app you’d like to find. 4. Navigate to and select the app you’d like to install, then select Install. Note: Previously installed apps can be accessed on the Settings screen. Adding & Managing Apps on Home Screen
1. Go to App Settings (these can be found at the bottom of the Apps screen) and select the app you want to move. The following options will be available: a. Add to Home: Move the app to your desired location on the Home screen. b. Delete: Delete app. c. Lock/Unlock: Lock the app with a PIN so only you can use it. When the app is selected again, you will be prompted to enter the PIN to unlock it. d. Reinstall: Reinstall the app. e. View Details: View the app’s information and details. If you need more help with app management, please don’t hesitate to reach Samsung Support at 1-800-SAMSUNG, available daily from 8AM - 12AM EST. You can also visit the Samsung website and click on ‘Support’ for: • Live Chat
• Manuals, Software, & Warranty Info
~ Samsung Advisor
1. From the Home screen, press left on the remote’s directional pad. 2. Navigate to and select Search. 3. Using the search bar, enter the content or app you’d like to find. 4. Navigate to and select the app you’d like to install, then select Install. Note: Previously installed apps can be accessed on the Settings screen. Adding & Managing Apps on Home Screen
1. Go to App Settings (these can be found at the bottom of the Apps screen) and select the app you want to move. The following options will be available: a. Add to Home: Move the app to your desired location on the Home screen. b. Delete: Delete app. c. Lock/Unlock: Lock the app with a PIN so only you can use it. When the app is selected again, you will be prompted to enter the PIN to unlock it. d. Reinstall: Reinstall the app. e. View Details: View the app’s information and details. If you need more help with app management, please don’t hesitate to reach Samsung Support at 1-800-SAMSUNG, available daily from 8AM - 12AM EST. You can also visit the Samsung website and click on ‘Support’ for: • Live Chat
• Manuals, Software, & Warranty Info
~ Samsung Advisor
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung TVs are better than any other TVs that I .
on October 20, 2025
Posted by: iphilmar
[This review was collected as part of a promotion.] It’s the best TV I’ve ever had. I love Samsung TVs and sound systems.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
It's a decent tv
on November 23, 2025
Posted by: Arkcan
[This review was collected as part of a promotion.] Multiview(PIP) isn't included in this model, but I mostly use it for gaming so it's not the end of the world.
My next tv will have that feature!
Value
3
Response from Samsung USBy Samsung Advisor, November 24, 2025
Hi Arkcan,
We appreciate your purchase and feedback on the U7900 TV features. Please note Multi-View is available on our Q7F TV Series and above.
If you ever have questions or need support, we’re here to help. Call us at 1-800-SAMSUNG, available from 8AM - 12AM EST, seven days a week. You can also connect with a LiveChat agent by clicking the ‘Support’ link on our website.
~ Samsung Advisor
We appreciate your purchase and feedback on the U7900 TV features. Please note Multi-View is available on our Q7F TV Series and above.
If you ever have questions or need support, we’re here to help. Call us at 1-800-SAMSUNG, available from 8AM - 12AM EST, seven days a week. You can also connect with a LiveChat agent by clicking the ‘Support’ link on our website.
~ Samsung Advisor
Written by a customer while visiting Samsung US
Customer Rating
5
Perfect picture
on December 8, 2025
Posted by: Lovergirl93
[This review was collected as part of a promotion.] Amazing TV. Crystal-clear picture. Easy set up and easy to use.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Perfect picture quality
on March 31, 2025
Posted by: Love2shop
[This review was collected as part of a promotion.] Absolutely love the new TV. From the smart features to the easy connections. The picture quality is to die for! Wouldn't choose another brand of TV.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Makes us all smarter
on April 8, 2025
Posted by: Spacitywayway
[This review was collected as part of a promotion.] I been intertwines and connects with all the different things in the house thanks it's so easy to make your house a smart house and teach you how and it helps you with other things such as your health and Wellness I'm a big Samsung fan anyway so it just works for me
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Overall great product
on April 11, 2025
Posted by: Jandro13
[This review was collected as part of a promotion.] I Use my Samsung TV to watch Netflix stream videos, sports all weekends, video games. Excellent joy with my family.
Value
4
Written by a customer while visiting Samsung US