Customer reviews from Samsung US
Samsung - 75 Class U8000F Series Crystal UHD 4K Smart Tizen TV (2025)
Average customer rating
4.5
(483 Reviews)
Rating breakdown 483 reviews
5 Stars
341
4 Stars
95
3 Stars
27
2 Stars
9
1 Star
11
67%of customers recommend this product.
(
24 out of
36)
Customer Reviews for Samsung - 75 Class U8000F Series Crystal UHD 4K Smart Tizen TV (2025)
Customer Rating
3
Would like universal remote control
on August 2, 2025
Posted by: Mary
from Minneapolis, mn
I just purchased het crystal uhd u8000f 43 inch, I have small room. Very frustrating setting up the tv when you stream multiple services. I do not care for this simple remote, I would prefer a universal remote with all the selections. I am having a hard time finding one for this specific tv. Any suggestions on where to buy one, that would be great.
I would recommend this to a friend!
Features
3
Performance
4
Design
3
Value
4
Response from Samsung USBy Samsung Advisor, August 3, 2025
Hi Mary,
Thanks for your review. While Samsung remotes are designed for ease and versatility, universal remotes can also be used to control your TV. If you're using a third-party remote, please refer to its manufacturer guide for the correct Samsung code and setup process.
If you run into any trouble or have compatibility questions, Samsung Support is happy to help. You can reach us at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. LiveChat agents are also available at the ‘Support’ link on our website.
~ Samsung Advisor
Thanks for your review. While Samsung remotes are designed for ease and versatility, universal remotes can also be used to control your TV. If you're using a third-party remote, please refer to its manufacturer guide for the correct Samsung code and setup process.
If you run into any trouble or have compatibility questions, Samsung Support is happy to help. You can reach us at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. LiveChat agents are also available at the ‘Support’ link on our website.
~ Samsung Advisor
Written by a customer while visiting Samsung US
Customer Rating
4
Beautiful TV
on April 29, 2025
Posted by: SammyNerd83
[This review was collected as part of a promotion.] This is a beautiful tv with an AMAZING picture. The screen is bright (even with the anti-reflective coating) vivid, and has an amazing picture quality. Where i have some issues is that whether it's the processor or the ram, the smart functionality is slow (a lot) and sometimes even stutters a little in it's response to my inputs. Also I'm kinda annoyed that the smart remote this year is larger and takes batteries instead of being rechargeable. I understand it was probably a cost savings measure, I just don't like it. I really like the game mode. It's a great idea, it's implemented quite well. And the streaming games, although have occasional pretty bad latency (lag) issues, works great. Other then the issues I mentioned previously (which to be fair and completely honest are actually very minor) this is an exceptionally great tv for the price. This is an ABSOLUTELY amazing midrange tv. I just wish i could have afforded a neo-qled.
Value
4
Response from Samsung USBy Samsung Advisor, April 29, 2025
Hi Sammynerd83,
We appreciate your feedback regarding your U8000F TV’s performance. If you're experiencing slow apps, freezing, or lag in general response time, try the following steps:
1. Check for firmware updates – Keeping your TV up to date can resolve many performance issues: Home > left directional key > Settings > Support > Software Update > Update Now
2. Run Device Care – This tool checks system memory, frees up cached data, and closes background apps that could be slowing things down: Home > left directional key > Settings > Support > Device Care > Start Device Care
3. Cold boot your TV – With the TV powered on, press and hold the Power button on your remote for 5+ seconds until the TV restarts. This helps refresh the system.
If you're still noticing performance issues after these steps, please contact Samsung Support at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. You can also connect with a LiveChat agent via the ‘Support’ link on our website.
~ Samsung Advisor
We appreciate your feedback regarding your U8000F TV’s performance. If you're experiencing slow apps, freezing, or lag in general response time, try the following steps:
1. Check for firmware updates – Keeping your TV up to date can resolve many performance issues: Home > left directional key > Settings > Support > Software Update > Update Now
2. Run Device Care – This tool checks system memory, frees up cached data, and closes background apps that could be slowing things down: Home > left directional key > Settings > Support > Device Care > Start Device Care
3. Cold boot your TV – With the TV powered on, press and hold the Power button on your remote for 5+ seconds until the TV restarts. This helps refresh the system.
If you're still noticing performance issues after these steps, please contact Samsung Support at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. You can also connect with a LiveChat agent via the ‘Support’ link on our website.
~ Samsung Advisor
Written by a customer while visiting Samsung US
Customer Rating
5
Small office tv
on May 27, 2025
Posted by: Bruce145
[This review was collected as part of a promotion.] I got this tv to be in my office to display my laptops screen and play music in the background other times. Great and light weight.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on June 3, 2025
Posted by: 123456
[This review was collected as part of a promotion.] Love the Pic and quality it really feels like ur in the movie
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great sharpness and clarity, love it
on June 4, 2025
Posted by: LuvSamung2
[This review was collected as part of a promotion.] All the above, gaming, streaming, video sharing, everything is super sharp. Very impressive
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Samsung did not disappoint!
on June 21, 2025
Posted by: HouseOfSamsung
[This review was collected as part of a promotion.] I am a long-time fan of Samsung phones but this is the first TV that I purchased. The picture is clear and the sound is crisp. There have been a few glitches in the middle of programming and on start-up but a power off to reset usually does the trick. I really like the thinness of this model; fits great on a swivel, corner mount for the bedroom. I would purchase the Frame TV next time or this model again. If you are considering this one, it is a good buy, go for it!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
A great TV!
on June 21, 2025
Posted by: Jaredmlemon
[This review was collected as part of a promotion.] Screen resolution is amazing, screensharing is quick and convenient.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Good TV but very basic!
on July 5, 2025
Posted by: AlexMiami
[This review was collected as part of a promotion.] We bought this TV to replace an old one in our bedroom. As much as I'm a big Samsung family fan, this TV is a basic as it gets. The interface software is lagging, colors are not that sharp, and no voice control. You could do better Samsung!
Value
3
Response from Samsung USBy Samsung Advisor, July 7, 2025
Hi AlexMiami,
Thank you for your feedback on the Samsung U8000F TV. If the picture appears unclear, dull, or lacks definition, there are several settings you can adjust to improve clarity and overall image quality. Go to: Settings > All Settings > Picture > Expert Settings, and review these key settings:
Picture Clarity Settings: While originally intended for motion handling, these can also impact overall clarity
• Off: Disables motion enhancements
• Auto: Automatically adjusts based on content
• Custom: Lets you fine-tune:
o Judder Reduction – Helps smooth out uneven motion
o LED Clear Motion – Boosts sharpness in fast-moving content
o Noise Reduction – Reduces distortion and enhances detail in lower-resolution sources
Core Picture Settings
• Brightness – Controls overall screen brightness
• Contrast – Enhances the difference between bright and dark areas
• Sharpness – Adjusts edge definition; closer to 20 increases detail
• Color – Enhances depth and intensity of colors
And don’t forget to check for the latest firmware, which may improve performance: Settings > Support > Software Update > Update Now.
Finally, please know your TV does come with built-in voice assistants, however you will need to utilize the SmartThings app or a voice-command remote control.
~Samsung Advisor
Thank you for your feedback on the Samsung U8000F TV. If the picture appears unclear, dull, or lacks definition, there are several settings you can adjust to improve clarity and overall image quality. Go to: Settings > All Settings > Picture > Expert Settings, and review these key settings:
Picture Clarity Settings: While originally intended for motion handling, these can also impact overall clarity
• Off: Disables motion enhancements
• Auto: Automatically adjusts based on content
• Custom: Lets you fine-tune:
o Judder Reduction – Helps smooth out uneven motion
o LED Clear Motion – Boosts sharpness in fast-moving content
o Noise Reduction – Reduces distortion and enhances detail in lower-resolution sources
Core Picture Settings
• Brightness – Controls overall screen brightness
• Contrast – Enhances the difference between bright and dark areas
• Sharpness – Adjusts edge definition; closer to 20 increases detail
• Color – Enhances depth and intensity of colors
And don’t forget to check for the latest firmware, which may improve performance: Settings > Support > Software Update > Update Now.
Finally, please know your TV does come with built-in voice assistants, however you will need to utilize the SmartThings app or a voice-command remote control.
~Samsung Advisor
Written by a customer while visiting Samsung US