Customer reviews from Samsung US
Samsung - 75 Class U8000F Series Crystal UHD 4K Smart Tizen TV (2025)
Average customer rating
4.5
(483 Reviews)
Rating breakdown 483 reviews
5 Stars
341
4 Stars
95
3 Stars
27
2 Stars
9
1 Star
11
67%of customers recommend this product.
(
24 out of
36)
Customer Reviews for Samsung - 75 Class U8000F Series Crystal UHD 4K Smart Tizen TV (2025)
Customer Rating
3
It's decent...
on June 2, 2025
Posted by: PickledPixiePie
[This review was collected as part of a promotion.] My biggest problem is the lag between the remote and the TV.
Value
3
Response from Samsung USBy Samsung Advisor, June 2, 2025
Hi PickledPixiePie,
We appreciate your feedback regarding remote performance. If your U8000F TV is responding slowly or inconsistently to the remote, try the following steps:
1. Re-pair the remote – Stand within 1 foot of your TV and press Return and Play/Pause simultaneously for at least 5 seconds. A message should appear confirming it's connected.
2. Change the batteries.
3. Update your TV’s firmware – Go to: Settings > Support > Software Update > Update Now
4. Run Device Care to clear memory and close background apps that may slow performance: Settings > Support > Device Care > Start Device Care
If these steps don’t resolve the issue, please contact Samsung Support at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. LiveChat is also available through the ‘Support’ link on our website.
~ Samsung Advisor
We appreciate your feedback regarding remote performance. If your U8000F TV is responding slowly or inconsistently to the remote, try the following steps:
1. Re-pair the remote – Stand within 1 foot of your TV and press Return and Play/Pause simultaneously for at least 5 seconds. A message should appear confirming it's connected.
2. Change the batteries.
3. Update your TV’s firmware – Go to: Settings > Support > Software Update > Update Now
4. Run Device Care to clear memory and close background apps that may slow performance: Settings > Support > Device Care > Start Device Care
If these steps don’t resolve the issue, please contact Samsung Support at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. LiveChat is also available through the ‘Support’ link on our website.
~ Samsung Advisor
Written by a customer while visiting Samsung US
Customer Rating
5
Multi-window
on June 10, 2025
Posted by: Ashana25
[This review was collected as part of a promotion.] I use this TV for streaming and playing games. It is fast processing also keep my recent and recommended list on a top. Love my TV.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great but weird colors
on June 12, 2025
Posted by: Phenny
[This review was collected as part of a promotion.] Runs fast but looks washed out or way over exposed sometimes. Remote is nice and picture is great when it's working right.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
TV is great, only one issue
on June 13, 2025
Posted by: Notreallysure
[This review was collected as part of a promotion.] Tv is awesome clear picture, great sound. Apps work fast and just as clear.
The only issue i had was the stock remote was not great, new remote and all is working perfectly
The only issue i had was the stock remote was not great, new remote and all is working perfectly
Value
4
Written by a customer while visiting Samsung US
Customer Rating
2
Do not buy a samsung
on July 1, 2025
Posted by: Stubby
from New Hampshire
Do not buy a Samsung. I should have listened to people but I didn’t. I will never buy a Samsung tv. Every tv in my house will connect to a network just fine but this tv always says not connected to a network and then always says check your internet provider. It’s not my internet it’s the tvs. It’s also lags when trying to do the volume or navigate the guide. I’ve changed the picture several times and anything with a dark scene in a tv program is very hard to see. Very dark picture. But the network thing is very true if you read reviews.
Features
4
Performance
3
Design
4
Value
3
Response from Samsung USBy Samsung Specialist, July 1, 2025
Stubby,
Thank you for sharing your experience with the internet connection on your Samsung U8000F TV. Whether you're using Wi-Fi or a wired (LAN) connection, there are a few steps you can take to help resolve the issue:
1. Power Cycle Your Equipment. Unplug both your TV and router/modem from the wall outlet. Wait at least 30 seconds, then plug them back in and allow both devices to fully restart.
2. Check the Network Status. On your TV, go to: Home > left directional key > Settings > All Settings > Connection > Network > Network Status. This will help determine if the issue lies with the network or the TV.
3. Try a Different Connection Type. If you're using Wi-Fi, try connecting an Ethernet (LAN) cable directly from your router to the TV to test the connection. If you're using a wired connection, try switching to Wi-Fi to see if the issue persists.
4. Reestablish the Network Connection. Go to: Settings > All Settings > Connection > Network > Open Network Settings, and follow the prompts to reconnect to your Wi-Fi or wired network.
5. Update Firmware. Software updates can often resolve network bugs, as well as image quality and overall performance. To check for the latest version: Settings > Support > Software Update > Update Now
If the image appears too dark, we suggest disabling certain energy-saving features, which can automatically adjust brightness and affect how the screen looks.
Go to: Settings > All Settings > General & Privacy > Power and Energy Saving, then turn off Brightness Optimization, Energy Saving Solution, Motion Lighting, and/or Contrast Enhancer.
You can also adjust the Picture Mode to better suit your environment: Settings > All Settings > Picture > Picture Mode
• Standard – Default mode for general viewing
• Dynamic – Brighter and clearer, ideal for well-lit rooms
• Movie – Best for dark room viewing
• Eco – Energy-saving mode
• Filmmaker Mode – Preserves content as intended by creators
To fine-tune brightness, go to: Home > left directional key > Settings > All Settings > Picture > Expert Settings, then adjust the Brightness level (0–50) to your preference.
We hope these tips help improve your experience. If you need further support, feel free to contact us at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. LiveChat is also available via the ‘Support’ link on our website.
~ Samsung Specialist
Thank you for sharing your experience with the internet connection on your Samsung U8000F TV. Whether you're using Wi-Fi or a wired (LAN) connection, there are a few steps you can take to help resolve the issue:
1. Power Cycle Your Equipment. Unplug both your TV and router/modem from the wall outlet. Wait at least 30 seconds, then plug them back in and allow both devices to fully restart.
2. Check the Network Status. On your TV, go to: Home > left directional key > Settings > All Settings > Connection > Network > Network Status. This will help determine if the issue lies with the network or the TV.
3. Try a Different Connection Type. If you're using Wi-Fi, try connecting an Ethernet (LAN) cable directly from your router to the TV to test the connection. If you're using a wired connection, try switching to Wi-Fi to see if the issue persists.
4. Reestablish the Network Connection. Go to: Settings > All Settings > Connection > Network > Open Network Settings, and follow the prompts to reconnect to your Wi-Fi or wired network.
5. Update Firmware. Software updates can often resolve network bugs, as well as image quality and overall performance. To check for the latest version: Settings > Support > Software Update > Update Now
If the image appears too dark, we suggest disabling certain energy-saving features, which can automatically adjust brightness and affect how the screen looks.
Go to: Settings > All Settings > General & Privacy > Power and Energy Saving, then turn off Brightness Optimization, Energy Saving Solution, Motion Lighting, and/or Contrast Enhancer.
You can also adjust the Picture Mode to better suit your environment: Settings > All Settings > Picture > Picture Mode
• Standard – Default mode for general viewing
• Dynamic – Brighter and clearer, ideal for well-lit rooms
• Movie – Best for dark room viewing
• Eco – Energy-saving mode
• Filmmaker Mode – Preserves content as intended by creators
To fine-tune brightness, go to: Home > left directional key > Settings > All Settings > Picture > Expert Settings, then adjust the Brightness level (0–50) to your preference.
We hope these tips help improve your experience. If you need further support, feel free to contact us at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. LiveChat is also available via the ‘Support’ link on our website.
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
5
Tv review
on July 8, 2025
Posted by: Brocklong8
[This review was collected as part of a promotion.] Great tv for cheap price. Bought this tv and its a great tv
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Great picture, quality questionable
on September 5, 2025
Posted by: Mpracer29
[This review was collected as part of a promotion.] We typically use the tv for watching tv and movies when we are in the bedroom at night or in the morning. The picture quality is good.
The issue with the TV is the Samsung software is slow. The settings menu opens slow. I also had the TV for 2 months and had to have the main board replaced.
The settings and menus are straight forward and the online features are great. You can download your streaming apps.
Value
3
Response from Samsung USBy Samsung Specialist, September 5, 2025
Mpracer29, We appreciate you sharing your experience you went through to have your TV serviced, but I hope your TV is now performing as expected. For optimal performance, we ask that you please ensure you've got the latest firmware version installed on your TV. You can check this by going to: Home > Menu > Settings > Support > Software Update. You may also want to further optimize performance with the self-diagnostic tool, which checks memory, frees up unused cached memory, and closes background apps. Go to: Home > Menu > Settings > Support > Device Care > Start Device Care
I hope these tips help. You can always contact us for further help at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Specialist
I hope these tips help. You can always contact us for further help at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
5
This product blows all the rest out the water
on October 22, 2025
Posted by: Shygirl
[This review was collected as part of a promotion.] I only swear by Samsung products I have Samsung washer and dryer set, refrigerator, tvs, phones, etc this is honestly a great tv the picture is super clear and it's def worth the money
Value
5
Written by a customer while visiting Samsung US