Customer reviews from Samsung US
Samsung - 75 Class U8000F Series Crystal UHD 4K Smart Tizen TV (2025)
Average customer rating
4.5
(482 Reviews)
Rating breakdown 482 reviews
5 Stars
341
4 Stars
94
3 Stars
27
2 Stars
9
1 Star
11
69%of customers recommend this product.
(
24 out of
35)
Customer Reviews for Samsung - 75 Class U8000F Series Crystal UHD 4K Smart Tizen TV (2025)
Customer Rating
1
Terrible HDMI set up
on November 22, 2025
Posted by: Michi
Hdmi ports are out of the back of the TV and not sideways like every other television, deeming them unusable when mounted. We have multiple gaming systems and only one usable port. My fault for not checking before buying, I guess, but very poor design.
No, I would not recommend this to a friend.
Features
1
Performance
4
Design
1
Value
1
Response from Samsung USBy Samsung Advisor, November 24, 2025
Hi Michi,
We appreciate your feedback on the design of the U8000F TV. Please know your opinion is important to us and will be shared with our internal teams.
If there’s anything we can assist with, please don’t hesitate to call us at 1-800-SAMSUNG, available daily from 8AM - 12AM EST. You can also visit the Samsung website and click on ‘Support’ for:
• Live Chat
• Manuals, Software, & Warranty Info
~ Samsung Advisor
We appreciate your feedback on the design of the U8000F TV. Please know your opinion is important to us and will be shared with our internal teams.
If there’s anything we can assist with, please don’t hesitate to call us at 1-800-SAMSUNG, available daily from 8AM - 12AM EST. You can also visit the Samsung website and click on ‘Support’ for:
• Live Chat
• Manuals, Software, & Warranty Info
~ Samsung Advisor
Written by a customer while visiting Samsung US
Customer Rating
3
A Honest Review
on May 19, 2025
Posted by: BtheTvGuy
This tv is just ok. I came from last years 7200 model and it just doesn't feel like much of an upgrade. The UI is a tad bit faster but still not as snappy as i would like to see and sometimes still hangs up for a second or 2. The weakest things in this tv would be the back lighting and contrast. I have calibrated it to get an acceptable picture but not fantastic after some tweaking in the settings. However this tv does best in a low lighted room. I think this tv in general probably has worse lighting conditions on larger size screens. I think this tv is fine for a guest room or for the kids room but if you are buying as the main television for movies/sports ect. I would strongly recommend going up in tier anything above 55" on this model or going with the 7200 if its cheaper and in stock as its basically the same except for model design and new UI.
The sound is pretty much what you would expect it to be. Not great. But in fairness not many tv's come with great sound quality. that is what sound bars and home theater is made for.
Also if you are going to buy this exact size anyway (75") I believe the weight in specifications is wrong on this site. It says this tv weighs only 22.4 lbs which was a partial selling point to me but it is heavier than that. If i had to guess i would say probably around 40-45 lbs on the 75"
The sound is pretty much what you would expect it to be. Not great. But in fairness not many tv's come with great sound quality. that is what sound bars and home theater is made for.
Also if you are going to buy this exact size anyway (75") I believe the weight in specifications is wrong on this site. It says this tv weighs only 22.4 lbs which was a partial selling point to me but it is heavier than that. If i had to guess i would say probably around 40-45 lbs on the 75"
Features
3
Performance
3
Design
4
Value
3
Response from Samsung USBy Samsung Advisor, May 20, 2025
Hi BtheTvGuy,
Thank you for your purchase and detailed feedback. Please know your opinion is important to us and will be shared with our product design teams.
Also, thank you for letting us know about the incorrect specs. We are working on getting that fixed as quickly as possible.
You mentioned already adjusting the image, but I am going to share a few settings adjustments, just in case you have not tried these specific ones.
First, try disabling certain energy-saving features that may be dimming the screen automatically. Go to: Settings > All Settings > General & Privacy > Power and Energy Saving, then turn off Brightness Optimization, Energy Saving Solution, Motion Lighting, and/or Contrast Enhancer.
Next, adjust the Picture Mode to better match your viewing environment: Settings > All Settings > Picture > Picture Mode and choose from the following:
• Dynamic – Brighter and clearer for well-lit rooms
• Standard – Balanced for most environments
• Movie – Ideal for watching in a dark room
• Eco – Designed for energy savings
• Filmmaker Mode – Preserves the creator’s original intent
You can also manually adjust brightness by going to: Settings > All Settings > Picture > Expert Settings > Brightness. Use the slider to set a level that suits your preferences (0–50).
Finally, we recommend making sure your TV has the latest software installed: Settings > Support > Software Update > Update Now.
To adjust the sound on your TV, go to Settings > All Settings > Sound > Sound Mode.
For further help adjusting your image/sound settings or finding the right soundbar for your space, feel free to reach Samsung Support at 1-800-SAMSUNG (8AM – 12AM EST, 7 days a week) or visit the Support link on our website for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Advisor
Thank you for your purchase and detailed feedback. Please know your opinion is important to us and will be shared with our product design teams.
Also, thank you for letting us know about the incorrect specs. We are working on getting that fixed as quickly as possible.
You mentioned already adjusting the image, but I am going to share a few settings adjustments, just in case you have not tried these specific ones.
First, try disabling certain energy-saving features that may be dimming the screen automatically. Go to: Settings > All Settings > General & Privacy > Power and Energy Saving, then turn off Brightness Optimization, Energy Saving Solution, Motion Lighting, and/or Contrast Enhancer.
Next, adjust the Picture Mode to better match your viewing environment: Settings > All Settings > Picture > Picture Mode and choose from the following:
• Dynamic – Brighter and clearer for well-lit rooms
• Standard – Balanced for most environments
• Movie – Ideal for watching in a dark room
• Eco – Designed for energy savings
• Filmmaker Mode – Preserves the creator’s original intent
You can also manually adjust brightness by going to: Settings > All Settings > Picture > Expert Settings > Brightness. Use the slider to set a level that suits your preferences (0–50).
Finally, we recommend making sure your TV has the latest software installed: Settings > Support > Software Update > Update Now.
To adjust the sound on your TV, go to Settings > All Settings > Sound > Sound Mode.
For further help adjusting your image/sound settings or finding the right soundbar for your space, feel free to reach Samsung Support at 1-800-SAMSUNG (8AM – 12AM EST, 7 days a week) or visit the Support link on our website for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Advisor
Written by a customer while visiting Samsung US
Customer Rating
2
Not quite what I expected
on July 30, 2025
Posted by: JayLeigh
This is a replacement of my last Samsung TV, which when out barely outside of a year after I purchased it. Samsung did nothing about it. Honestly, I probably should have moved on to a different product even though all the tv's in my house are Samsung. I wanted to give Samsung another try. I'm not sure what's up with this tv. Everything is so big. I've tried to change the aspect ratio to 16:9 because I truly believed that was the problem. Imagine my surprise when I realized the tv was already on 16:9! This tv is a disappointment. I might keep it because my son wants to use it, but for the family room, it's a no for me, so I'm not sure yet. I wouldn't recommend this particular tv at all; do not buy.
Response from Samsung USBy Samsung Advisor, July 31, 2025
Hi JayLeigh,
Thank you for your feedback. To ensure your picture is on the correct setting, go to go to Home > Menu > Settings > All Settings > Picture > Picture Size Settings and choose from Picture Size (16:9 Standard, Custom, or 4:3.
If this does not resolve your issue, I recommend resetting your Smart Hub.To do so, go to Home > Menu > Settings > Support > Device Care > Self Diagnosis> Reset Smart Hub.
If you need more help, please call us at 1-800-SAMSUNG, available from 8AM - 12AM EST, seven days a week. You can also connect with a LiveChat agent by clicking the ‘Support’ link on our website.
~Samsung Advisor
Thank you for your feedback. To ensure your picture is on the correct setting, go to go to Home > Menu > Settings > All Settings > Picture > Picture Size Settings and choose from Picture Size (16:9 Standard, Custom, or 4:3.
If this does not resolve your issue, I recommend resetting your Smart Hub.To do so, go to Home > Menu > Settings > Support > Device Care > Self Diagnosis> Reset Smart Hub.
If you need more help, please call us at 1-800-SAMSUNG, available from 8AM - 12AM EST, seven days a week. You can also connect with a LiveChat agent by clicking the ‘Support’ link on our website.
~Samsung Advisor
Written by a customer while visiting Samsung US
Customer Rating
5
the tv is phenomenal
on December 8, 2025
Posted by: mamaG6582
[This review was collected as part of a promotion.] I love this tv ut gas great features if im bored I can go to the web and do research or do my school home work it is fantastic
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Samsung Crystal UHD Smart TV
on July 30, 2025
Posted by: Disappointed
[This review was collected as part of a promotion.] This is our first Samsung product. We are pleased with the picture and the sound but it was very difficult to set up. We still can’t figure out how to get the apps we want on the TV. It is very confusing trying to figure out to fix anything in the settings. Setting up and navigating a Tv should not be this difficult. Not sure I would choose another Samsung product.
Value
3
Response from Samsung USBy Samsung Advisor, July 31, 2025
Hi Disappointed,
Thank you for reaching out to us. To help you learn your way around all the features of your TV, you can find helpful guides – including the full e-Manual – on our website. Just head to Samsung.com and navigate to: Support > Manual & Software > TVs & Home Theater. From there, you can search for and select your U8000F TV model to download the guides you’d like.
We also have created step by step guides to help you! Check out how to access and download apps here: https://www.samsung.com/us/support/answer/ANS00062169/
You’ll also find these resources built right into your TV under: Settings > Support > Tips and User Guides
If you'd prefer help from a specialist, give us a call at 1-800-SAMSUNG or connect with a LiveChat agent on our website.
~ Samsung Advisor
Thank you for reaching out to us. To help you learn your way around all the features of your TV, you can find helpful guides – including the full e-Manual – on our website. Just head to Samsung.com and navigate to: Support > Manual & Software > TVs & Home Theater. From there, you can search for and select your U8000F TV model to download the guides you’d like.
We also have created step by step guides to help you! Check out how to access and download apps here: https://www.samsung.com/us/support/answer/ANS00062169/
You’ll also find these resources built right into your TV under: Settings > Support > Tips and User Guides
If you'd prefer help from a specialist, give us a call at 1-800-SAMSUNG or connect with a LiveChat agent on our website.
~ Samsung Advisor
Written by a customer while visiting Samsung US
Customer Rating
1
This TV sucks
on September 5, 2025
Posted by: Doglover
[This review was collected as part of a promotion.] Picture is okay but has variations in the picture along the top, almost a cloud effect. Poor set up; few apps preloaded; closed captioning requires advance degree to get to work with local channels; remote is difficult to use. If it wasn’t such a hassle to box it up we would have sent it back.
Value
1
Response from Samsung USBy Samsung Specialist, September 5, 2025
Doglover, We appreciate your feedback on the picture quality of Samsung’s U8000F TV. If the image doesn’t quite match your preferences, there are several adjustments you can make to better suit your viewing environment and content type. First, please ensure your TV is running the latest firmware, as updates may include important picture quality enhancements. Go to: Home > Left directional button > Settings > Support > Software Update > Update Now
To explore picture mode options, navigate to: Home > Left directional button > Settings > All Settings > Picture > Picture Mode. Options include: • Standard – Ideal for general viewing
• Dynamic – Brighter and more vibrant for well-lit spaces
• Eco – Optimized for energy efficiency
• Movie – Best for viewing in low light
• Filmmaker Mode – Preserves the content creator’s intent and disables motion smoothing for supported content
You can further customize your image by going to: Settings > All Settings > Picture > Expert Settings, where you can adjust Brightness, Contrast, Color Tone, Sharpness, Contrast Enhancer and more. To help you get the most from your TV, you can download the full e-Manual and more by visiting Samsung’s website then navigating to: Support > Manual & Software > TVs & Home Theater. From there, you can search for and select your U8000F TV model to view or download the available guides. The e-Manual and Remote Control Guide are also conveniently built into your TV: Settings > Support > Tips and User Guides
If you need additional help, please contact Samsung Support at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. LiveChat agents are also available through the ‘Support’ link on our website. ~ Samsung Specialist
To explore picture mode options, navigate to: Home > Left directional button > Settings > All Settings > Picture > Picture Mode. Options include: • Standard – Ideal for general viewing
• Dynamic – Brighter and more vibrant for well-lit spaces
• Eco – Optimized for energy efficiency
• Movie – Best for viewing in low light
• Filmmaker Mode – Preserves the content creator’s intent and disables motion smoothing for supported content
You can further customize your image by going to: Settings > All Settings > Picture > Expert Settings, where you can adjust Brightness, Contrast, Color Tone, Sharpness, Contrast Enhancer and more. To help you get the most from your TV, you can download the full e-Manual and more by visiting Samsung’s website then navigating to: Support > Manual & Software > TVs & Home Theater. From there, you can search for and select your U8000F TV model to view or download the available guides. The e-Manual and Remote Control Guide are also conveniently built into your TV: Settings > Support > Tips and User Guides
If you need additional help, please contact Samsung Support at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. LiveChat agents are also available through the ‘Support’ link on our website. ~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
5
Wow! Blown away
on April 9, 2025
Posted by: JungleViewer
[This review was collected as part of a promotion.] The picture is so clear. I was able to easily connect my sound system. I'm even considering a larger size should I find one.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing is the word for this Tv
on May 31, 2025
Posted by: ReeRee
[This review was collected as part of a promotion.] This Samasunv TV is the absolute best all around I've never had a TV with so many options and features. The color sound and graphics on it are amazing as well. The experience you have is like being inside a movie theater daily. I love how you can attach your Samsung cellphones to it as well and also youru ear buds or other Samsung products and accessories. Playing video GMV on this TV is the best the graphics are like ones I've never seen on any other TV I've ever had. I will never go bsck and I will always purchase Samsung products from here on out. Thank you for this amazing TV and products!
Value
5
Written by a customer while visiting Samsung US