Customer reviews from Samsung US
Samsung - 85 Class Q7F Series QLED 4K UHD SamsungVision AI Smart Tizen TV (2025)
Average customer rating
4.8
(442 Reviews)
Rating breakdown 442 reviews
5 Stars
369
4 Stars
60
3 Stars
10
2 Stars
1
1 Star
2
96%of customers recommend this product.
(
23 out of
24)
Customer Reviews for Samsung - 85 Class Q7F Series QLED 4K UHD SamsungVision AI Smart Tizen TV (2025)
Customer Rating
2
Unreliable. Needs a refresh!
on July 12, 2025
Posted by: Unreliable
[This review was collected as part of a promotion.] Platform needs a major overhaul. It's slow and never really is easy to operate with third party apps.
Value
2
Response from Samsung USBy Samsung Specialist, July 14, 2025
Hi Unreliable,
We appreciate your feedback regarding response time. For optimal performance, please ensure your Q7FB TV is running the latest firmware. You can check this by going to: Home > left directional key > Settings > Support > Software Update
To further optimize performance, try running Device Care, which checks memory, clears unused cached data, and closes background apps: Home > left directional key > Settings > Support > Device Care > Start Device Care
If issues continue, please reach Samsung Support at 1-800-SAMSUNG, available 8AM – 12AM EST, 7 days a week.
LiveChat is also available via the ‘Support’ link on our website.
~ Samsung Specialist
We appreciate your feedback regarding response time. For optimal performance, please ensure your Q7FB TV is running the latest firmware. You can check this by going to: Home > left directional key > Settings > Support > Software Update
To further optimize performance, try running Device Care, which checks memory, clears unused cached data, and closes background apps: Home > left directional key > Settings > Support > Device Care > Start Device Care
If issues continue, please reach Samsung Support at 1-800-SAMSUNG, available 8AM – 12AM EST, 7 days a week.
LiveChat is also available via the ‘Support’ link on our website.
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
5
Love my Samsung 75 inch TV
on May 20, 2025
Posted by: LoveourSamsungTV
[This review was collected as part of a promotion.] We truly love our Samsung TV. My wife and I watch Netflix shows nightly and the picture is super clear. You feel like you can touch the people on screen.
I also use XBOX with my 11 year old son and the games are so realistic.
I definitely would recommend Samsung products! Great stuff and no functionality issues.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This product is a waist money.!
on August 10, 2025
Posted by: HatefulFateful7
[This review was collected as part of a promotion.] I used it for gaming. But the i find out you can get a computer monitor for less money and 10X better pictures.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Always Samsung products
on August 22, 2025
Posted by: Love3927
[This review was collected as part of a promotion.] The television is utilized as a primary platform for accessing news, entertainment programming, streaming services, and various other features. Comparative analysis of Samsung televisions against competitor brands consistently favors Samsung due to the superior picture clarity and enhanced text rendering.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
I love this product because
on April 10, 2025
Posted by: Hardwhite
[This review was collected as part of a promotion.] I use my tv for gaming,watching TV, sometimes I use it for computer screen
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
I've enjoyed the device!
on April 10, 2025
Posted by: Jamball25
[This review was collected as part of a promotion.] No major issue! It has just worked with out hiccup.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great tv to have
on April 10, 2025
Posted by: Arizonaqt
[This review was collected as part of a promotion.] Thistle has Great picture quality. I love it! It's so much better than my last TV. It's easy to continue things fromm Samsung phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung 50-Inch LED TV Review
on April 11, 2025
Posted by: Kandesmisik83
[This review was collected as part of a promotion.] Samsung 50-Inch LED TV Review
I recently purchased the Samsung 50-inch LED TV, and I have to say—it’s been a fantastic addition to my home. Right out of the box, the setup was simple and intuitive, with clear instructions and easy-to-navigate menus.
Picture Quality:
The LED display delivers crisp and vibrant visuals. Colors are rich and natural, blacks are deep, and the overall clarity makes watching movies or sports a treat. The 4K resolution (if applicable to your model) really enhances the viewing experience, especially with streaming services that offer UHD content.
The LED display delivers crisp and vibrant visuals. Colors are rich and natural, blacks are deep, and the overall clarity makes watching movies or sports a treat. The 4K resolution (if applicable to your model) really enhances the viewing experience, especially with streaming services that offer UHD content.
Sound Quality:
The built-in speakers are surprisingly good for a flat-screen TV. While it's not a full home theater system, the audio is clear and balanced. For a richer experience, I’d recommend pairing it with a soundbar—but it’s not a necessity.
The built-in speakers are surprisingly good for a flat-screen TV. While it's not a full home theater system, the audio is clear and balanced. For a richer experience, I’d recommend pairing it with a soundbar—but it’s not a necessity.
Smart Features:
Samsung’s Tizen OS is smooth and user-friendly. Apps like Netflix, YouTube, and Prime Video load quickly, and the interface is easy to personalize. Voice control with the remote (if included) is a nice bonus.
Design:
The sleek, slim design fits well in modern spaces, and the bezels are thin enough to keep your focus on the screen. It looks great wall-mounted or on a stand.
Samsung’s Tizen OS is smooth and user-friendly. Apps like Netflix, YouTube, and Prime Video load quickly, and the interface is easy to personalize. Voice control with the remote (if included) is a nice bonus.
Design:
The sleek, slim design fits well in modern spaces, and the bezels are thin enough to keep your focus on the screen. It looks great wall-mounted or on a stand.
Connectivity:
It offers multiple HDMI ports, USB inputs, and Wi-Fi/Bluetooth capabilities, which is perfect for hooking up gaming consoles, Blu-ray players, or streaming devices
It offers multiple HDMI ports, USB inputs, and Wi-Fi/Bluetooth capabilities, which is perfect for hooking up gaming consoles, Blu-ray players, or streaming devices
Value
5
Written by a customer while visiting Samsung US