Customer reviews from Samsung US
Samsung - 85 Class Q7F Series QLED 4K UHD SamsungVision AI Smart Tizen TV (2025)
Average customer rating
4.8
(282 Reviews)
Rating breakdown 282 reviews
5 Stars
235
4 Stars
39
3 Stars
5
2 Stars
1
1 Star
2
96%of customers recommend this product.
(
23 out of
24)
Customer Reviews for Samsung - 85 Class Q7F Series QLED 4K UHD SamsungVision AI Smart Tizen TV (2025)
Customer Rating
3
Good, but doesn’t really support HDR
on August 13, 2025
Posted by: Geoff
from Texas
Overall, the TV is good. The picture is sharp, the colors are vibrant, and content looks great in 4K.
However, this TV struggles with HDR content. Nearly all HDR sources look to dark. Watching content in SDR looks great. If you are looking for a TV that can play HDR content I would not buy this TV. If you were just looking for a good TV that has a clear picture and you don’t care about HDR content this TV will work fine.
No, I would not recommend this to a friend.
Features
2
Performance
3
Design
4
Value
3
Response from Samsung USBy Samsung Specialist, August 13, 2025
Geoff,
We appreciate your feedback on the picture quality of Samsung’s Q7F TV. While your TV features Quantum HDR and HDR10+ support, there are several adjustments you can make to better suit your viewing environment and content type.
First, please ensure your TV is running the latest firmware, as updates may include important picture quality enhancements. Go to: Home > Left directional button > Settings > Support > Software Update > Update Now
To explore picture mode options, navigate to: Home > Left directional button > Settings > All Settings > Picture > Picture Mode. Options include:
• Standard – Ideal for general viewing
• Dynamic – Brighter and more vibrant for well-lit spaces
• Eco – Optimized for energy efficiency
• Movie – Best for viewing in low light
• Filmmaker Mode – Preserves the content creator’s intent and disables motion smoothing for supported content
You can further customize your image by going to: Settings > All Settings > Picture > Expert Settings, where you can adjust Brightness, Contrast, Color Tone, Sharpness, Contrast Enhancer and more.
Additionally, if you're viewing content from an external source (cable box, streaming device, etc.) via HDMI, please also enable Input Signal Plus which expands the input signal range for HDMI connections and heightens your image: Home > left directional button > Settings > All Settings > General & Privacy > External Device
Manager > Input Signal Plus, then select the HDMI port your device is connected to.
If you’d like more help finding the best picture settings for your preferences, please don’t hesitate to contact Samsung Support at 1-800-SAMSUNG, available 8AM – 12AM EST, 7 days a week. You can also LiveChat with an agent or explore additional resources on our website by clicking the ‘Support’ link.
~ Samsung Specialist
We appreciate your feedback on the picture quality of Samsung’s Q7F TV. While your TV features Quantum HDR and HDR10+ support, there are several adjustments you can make to better suit your viewing environment and content type.
First, please ensure your TV is running the latest firmware, as updates may include important picture quality enhancements. Go to: Home > Left directional button > Settings > Support > Software Update > Update Now
To explore picture mode options, navigate to: Home > Left directional button > Settings > All Settings > Picture > Picture Mode. Options include:
• Standard – Ideal for general viewing
• Dynamic – Brighter and more vibrant for well-lit spaces
• Eco – Optimized for energy efficiency
• Movie – Best for viewing in low light
• Filmmaker Mode – Preserves the content creator’s intent and disables motion smoothing for supported content
You can further customize your image by going to: Settings > All Settings > Picture > Expert Settings, where you can adjust Brightness, Contrast, Color Tone, Sharpness, Contrast Enhancer and more.
Additionally, if you're viewing content from an external source (cable box, streaming device, etc.) via HDMI, please also enable Input Signal Plus which expands the input signal range for HDMI connections and heightens your image: Home > left directional button > Settings > All Settings > General & Privacy > External Device
Manager > Input Signal Plus, then select the HDMI port your device is connected to.
If you’d like more help finding the best picture settings for your preferences, please don’t hesitate to contact Samsung Support at 1-800-SAMSUNG, available 8AM – 12AM EST, 7 days a week. You can also LiveChat with an agent or explore additional resources on our website by clicking the ‘Support’ link.
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
4
Great TV; Poor Remote
on July 30, 2025
Posted by: mrjcs1948
[This review was collected as part of a promotion.] We use our TV for family viewing. Picture and sound are very good. Only criticism is the small remote which comes with set that has buttons that are too small and poorly identified. I can't believe how Samsung cheapened out wih such a "difficult" remote control.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
As good as I expected
on April 18, 2025
Posted by: billp929
[This review was collected as part of a promotion.] Use this TV exclusively for viewing live TV and movies. The picture is very clear and the colors are excellent. I am hard of hearing, but do not need to blast the wife out to hear it. Sound is as good as the color. We are very pleased and would recommend to anyone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome tv
on April 27, 2025
Posted by: Glo818
[This review was collected as part of a promotion.] Image quality impeccable. Sound quality is outstanding
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
It works great. I love it.
on April 29, 2025
Posted by: Samsung4Life
[This review was collected as part of a promotion.] I love being able to access all my favorite apps in one device. The features allow me to monitor what my kids are watching also.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Stunning Picture quality
on April 29, 2025
Posted by: AllaboutLuxe
[This review was collected as part of a promotion.] I love the stunning picture quality of my samsung TV,the sound is crystal clear,we have one in our bdrm,one in the 2 kids bdrms & one in the living room.the kids play games for hrs as well as their shows. They both enjoy it to. We told our neighbors and they are thinking about getting one to. Great product samsung!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Beyond beauty and out this universe
on May 2, 2025
Posted by: Brilliantpicture
[This review was collected as part of a promotion.] Love playing the ps5 on it you get extra clean,cool beauty experience with this TV no joke I didn't think it would be as it was told it would be but it blew me an friend's and family out the water my little girl which Is ten cause it her spaceship TV because she will whatch space videos on there and believe that she's in space because the image and quality is so brilliant an bright it's almost to real it's a one of a kind beauty that's for sure we have friends that use idk if I can say other brands but will come over to whatch the games an experience the thrill an awestruck of the picture an image that it performs perfectly along with the brilliant colors and sounds you get with it truly appreciated and blown away with it family night and sports gathering is so much cooler and alot better experience because of this TV
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features
on May 2, 2025
Posted by: BettyBoop
[This review was collected as part of a promotion.] I love my TV. Has so many features, awsome. I love anything from samsung , they make great products
Value
5
Written by a customer while visiting Samsung US