Customer reviews from Samsung US
Samsung - 85 Class Q7F Series QLED 4K UHD SamsungVision AI Smart Tizen TV (2025)
Average customer rating
4.8
(446 Reviews)
Rating breakdown 446 reviews
5 Stars
370
4 Stars
63
3 Stars
10
2 Stars
1
1 Star
2
96%of customers recommend this product.
(
23 out of
24)
Customer Reviews for Samsung - 85 Class Q7F Series QLED 4K UHD SamsungVision AI Smart Tizen TV (2025)
Customer Rating
5
Samsung can’t be beat.
on September 5, 2025
Posted by: Billy0874
[This review was collected as part of a promotion.] If you check enough, you’ll find the deal you’re looking for. Great 55” with incredible colors.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Worth the money
on September 5, 2025
Posted by: Sugar64
[This review was collected as part of a promotion.] I recently purchased this TV as a replacement TV however I am amazed with the picture and at the features on this TV, it is awesome it makes streaming a breeze and enjoyable. I only have to use one remote when using my fire stick, the TV remote controls both without having to set it up. It simple to navigate yet has big features and the setup was easy. This is my second Samsung TV , my old one from 2008 is still performing excellently.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Use instructions are awful! I've spent DAYs tryin
on September 5, 2025
Posted by: Daveyjo
[This review was collected as part of a promotion.] I can't tell you how to use it because it is so complex I don't know yet, but I have only wasted a couple of days so far in trying to learn how.. But the picture, once you are able to see what you want, is fine.
Value
3
Response from Samsung USBy Samsung Specialist, September 5, 2025
Daveyjo, We appreciate you sharing your user experience. To help you get the most from your TV, you can download the full e-Manual and more by visiting Samsung’s website then navigating to: Support > Manual & Software > TVs & Home Theater. From there, you can search for and select your Q7F TV model to view or download the available guides. The e-Manual and Remote Control Guide are also conveniently built into your TV: Settings > Support > Tips and User Guides
Samsung’s accessibility also features Learn TV Remote and Learn Menu Screen are designed to help users get familiar with the remote and menu layout – without affecting normal TV operation. • Learn TV Remote: Pressing any button (except Power) will announce the button name and function, helping users learn their location and purpose. Enable via: Settings > All Settings > General & Privacy > Accessibility > Learn TV Remote; Exit by pressing the Return key twice. • Learn Menu Screen: As you navigate your TV menus, the TV will announce each menu item and its function - without applying any changes. Enable via: Settings > All Settings > General & Privacy > Accessibility > Learn Menu Screen; Exit by pressing the Return key twice. If you need additional help, please contact Samsung Support at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. LiveChat agents are also available through the ‘Support’ link on our website. ~ Samsung Specialist
Samsung’s accessibility also features Learn TV Remote and Learn Menu Screen are designed to help users get familiar with the remote and menu layout – without affecting normal TV operation. • Learn TV Remote: Pressing any button (except Power) will announce the button name and function, helping users learn their location and purpose. Enable via: Settings > All Settings > General & Privacy > Accessibility > Learn TV Remote; Exit by pressing the Return key twice. • Learn Menu Screen: As you navigate your TV menus, the TV will announce each menu item and its function - without applying any changes. Enable via: Settings > All Settings > General & Privacy > Accessibility > Learn Menu Screen; Exit by pressing the Return key twice. If you need additional help, please contact Samsung Support at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. LiveChat agents are also available through the ‘Support’ link on our website. ~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
5
Picture Perfect!!
on September 5, 2025
Posted by: SportsArenainview
[This review was collected as part of a promotion.] Sports and movies and youtube are great choices for us!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I enjoy my new Samsung TV, with a clear picture.
on September 5, 2025
Posted by: Andibus
[This review was collected as part of a promotion.] I use my Samsung TV mostly for watching sports and movies. I like how the remote has separate buttons for Netflix and Prime. These are very helpful.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Quality
on September 5, 2025
Posted by: Tommy75
[This review was collected as part of a promotion.] For television mostly through streaming. First time streamers and the Samsung TV makes it simple!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
TV SAMSUNG
on September 5, 2025
Posted by: Joss76
[This review was collected as part of a promotion.] The Samsung 65-inch TV delivers outstanding picture quality with sharp detail, vibrant colors, and impressive clarity, making every scene look lifelike. Its user-friendly menus are easy to navigate, ensuring a smooth experience even for first-time users. The TV offers broad compatibility with external devices such as gaming consoles, laptops, and streaming gadgets, guaranteeing flexibility for different needs. One of its best features is the seamless integration with other Samsung products, like soundbars, creating an immersive home theater experience right out of the box. With built-in support for SmartThings and Google Home, the TV can be managed effortlessly from a distance, whether adjusting settings, switching inputs, or controlling volume, all through your phone or voice commands. Combining superb image fidelity, intuitive controls, and smart connectivity, this Samsung 65-inch TV is an excellent choice for anyone seeking performance, convenience, and integration in a modern home entertainment setup
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Too complicated and no directions.
on September 5, 2025
Posted by: Markstv
[This review was collected as part of a promotion.] It’s my entertainment and very difficult to operate. Might hook my old TV back up
Value
3
Response from Samsung USBy Samsung Specialist, September 5, 2025
Markstv, We're sorry to hear you've found your Q7F TV hard to use. To help you understand your TV, you can download the full e-Manual and more by visiting Samsung’s website, then navigating to: Support > Manual & Software > TVs & Home Theater. From there, you can search for and select your TV model to view or download the available guides. The e-Manual & User Guide are also conveniently built into your TV: Settings > Support > Tips and User Guides. Your TV includes Learn Menu Screen, an accessibility feature that provides audio guidance for on-screen menus. When enabled, your TV will announce the name and function of each menu item as you scroll, without making any changes. This feature is particularly helpful for users who are visually impaired or new to Smart TV menus. To enable, go to: Settings > All Settings > General & Privacy > Accessibility > Learn Menu Screen. To exit, press the Return key twice. If you’d like more assistance with this feature, please reach Samsung Support at 1-800-SAMSUNG, available 8AM – 12AM EST, 7 days a week. LiveChat agents are also available through the ‘Support’ link on our website. ~ Samsung Specialist
Written by a customer while visiting Samsung US