Customer reviews from Samsung US
Samsung - 85 Class Q7F Series QLED 4K UHD SamsungVision AI Smart Tizen TV (2025)
Average customer rating
4.8
(282 Reviews)
Rating breakdown 282 reviews
5 Stars
235
4 Stars
39
3 Stars
5
2 Stars
1
1 Star
2
96%of customers recommend this product.
(
23 out of
24)
Customer Reviews for Samsung - 85 Class Q7F Series QLED 4K UHD SamsungVision AI Smart Tizen TV (2025)
Customer Rating
3
Loading Apps
on August 21, 2025
Posted by: MarshaG
[This review was collected as part of a promotion.] It has taken me almost 2 months to finally view Spectrum on this TV. Why do you make it so difficult to load apps? Why do I have to Google how to do it and Samsung doesn't have a booklet explaining the most important thing? I've had 2 computer techs who couldn't get the app loaded. Today I finally had time to play with the TV and got it loaded! Yay me!!
Value
3
Response from Samsung USBy Samsung Specialist, August 22, 2025
MarshaG,
We're sorry to hear of this. Please note that the Spectrum app has been available to install on 2025 Samsung TVs as of 4/25.
To help you get the most from your TV, you can download the full e-Manual and more by visiting Samsung’s website then navigating to: Support > Manual & Software > TVs & Home Theater. From there, you can search for and select your Q7F TV model to view or download the available guides.
The e-Manual and Remote Control Guide are also conveniently built into your TV: Settings > Support > Tips and User Guides
If you need additional help, please contact Samsung Support at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. LiveChat agents are also available through the ‘Support’ link on our website.
~ Samsung Specialist
We're sorry to hear of this. Please note that the Spectrum app has been available to install on 2025 Samsung TVs as of 4/25.
To help you get the most from your TV, you can download the full e-Manual and more by visiting Samsung’s website then navigating to: Support > Manual & Software > TVs & Home Theater. From there, you can search for and select your Q7F TV model to view or download the available guides.
The e-Manual and Remote Control Guide are also conveniently built into your TV: Settings > Support > Tips and User Guides
If you need additional help, please contact Samsung Support at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. LiveChat agents are also available through the ‘Support’ link on our website.
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
5
AMAZING Quality vs. Price!!
on August 22, 2025
Posted by: SamsungQ7f
[This review was collected as part of a promotion.] Stunning Picture and Sleek Design!
I’ve been using the Samsung 55” Q7F OLED for a few weeks now, and I’m blown away by the picture quality. The colors are vibrant, the blacks are deep, and the 4K resolution makes everything look incredibly sharp. It handles fast-moving scenes perfectly—ideal for movies and gaming. The design is sleek and modern, and it fits beautifully in my living room. Setup was simple, and the smart TV features are fast and intuitive. Absolutely worth the investment!
I’ve been using the Samsung 55” Q7F OLED for a few weeks now, and I’m blown away by the picture quality. The colors are vibrant, the blacks are deep, and the 4K resolution makes everything look incredibly sharp. It handles fast-moving scenes perfectly—ideal for movies and gaming. The design is sleek and modern, and it fits beautifully in my living room. Setup was simple, and the smart TV features are fast and intuitive. Absolutely worth the investment!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Easy to set up
on August 22, 2025
Posted by: Ashley
[This review was collected as part of a promotion.] I've had the tv for a week now. And it is amazing. It was easy to set up. Easy to use snd operate.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has amazing features to view
on August 22, 2025
Posted by: A1csilvera
[This review was collected as part of a promotion.] Watching movies with my kids is a totally different experience on this tv. The image quality is amazing and makes the movie come to life.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent quality
on August 22, 2025
Posted by: SamsungTVBEDROOM
[This review was collected as part of a promotion.] Excellent quality
Easy to set up
Easy to use
Beautiful picture
Excellent features
Easy to set up
Easy to use
Beautiful picture
Excellent features
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
65 inch 4k tv
on August 22, 2025
Posted by: Clw4188
[This review was collected as part of a promotion.] The TV has a nice picture for steaming but lags at times with fast motion.
The remote is the most disappointing part of the TV. It's very slow clicking from app to apps. Volume is slow to respond. I had to buy another Samsung compatible remote that works allot better.
Picture looks great for gaming but still some lag at fast motion.
The remote is the most disappointing part of the TV. It's very slow clicking from app to apps. Volume is slow to respond. I had to buy another Samsung compatible remote that works allot better.
Picture looks great for gaming but still some lag at fast motion.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This TV was a huge upgrade
on August 22, 2025
Posted by: TigerDrop98
[This review was collected as part of a promotion.] I mostly use this for streaming tv shows but occasionally use it for my PS5. The picture quality is fantastic and it runs quickly. The sound is good and I love the ease of use and the size of the screen. Worth every penny.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Absolutely love this TV
on August 22, 2025
Posted by: ktb2813
[This review was collected as part of a promotion.] Honestly this is one of the nicest tvs I have ever purchased. The sound quality is excellent! The picture is so clear it looks realistic. Everything I need is literally on it. The input is super easy. The remote is slim and comes with a mount also. overall I absolutely would give it a 10 out of 10 highly recommend!
Value
5
Written by a customer while visiting Samsung US